Customer Service Representative (Pest Control Services)
Location:
Lehi, Utah (Silicon Slopes area)
Compensation:
$14.00 – $16.00 per hour
Position Type:
Full-Time / Part-Time
Role Overview Do you enjoy helping people find solutions to their problems? We are looking for a high-energy, reliable
Customer Service Representative
to join our growing team in Lehi. As the first point of contact for our customers, you'll play a vital role in keeping Utah homes comfortable and pest-free.
This is a fast-paced role perfect for someone who excels at multitasking and wants to be part of a local company that feels like family.
Key Responsibilities
Scheduling:
Coordinate and optimize routes for our field technicians across Utah County.
Problem Solving:
Answer inbound calls from current and potential customers to address pest concerns and explain our treatment plans.
Account Management:
Update customer profiles, process payments, and manage service renewals.
Outbound Coordination:
Reach out to existing customers to schedule their recurring seasonal treatments.
Service Education:
Learn the basics of pest behavior (don't worry, we'll teach you!) to help explain the value of our services to homeowners.
What We're Looking For
Communication:
A friendly "phone voice" and the ability to remain calm and helpful under pressure.
Reliability:
Punctuality is key—our technicians and customers rely on you to kick off the day.
Geography:
Familiarity with the
Lehi/Northern Utah County
area to help with efficient routing.
Multitasking:
Ability to type accurately while speaking with customers.
Experience:
Previous experience in retail, food service, or call centers is a huge plus, but not required.
Lehi, Utah (Silicon Slopes area)
Compensation:
$14.00 – $16.00 per hour
Position Type:
Full-Time / Part-Time
Role Overview Do you enjoy helping people find solutions to their problems? We are looking for a high-energy, reliable
Customer Service Representative
to join our growing team in Lehi. As the first point of contact for our customers, you'll play a vital role in keeping Utah homes comfortable and pest-free.
This is a fast-paced role perfect for someone who excels at multitasking and wants to be part of a local company that feels like family.
Key Responsibilities
Scheduling:
Coordinate and optimize routes for our field technicians across Utah County.
Problem Solving:
Answer inbound calls from current and potential customers to address pest concerns and explain our treatment plans.
Account Management:
Update customer profiles, process payments, and manage service renewals.
Outbound Coordination:
Reach out to existing customers to schedule their recurring seasonal treatments.
Service Education:
Learn the basics of pest behavior (don't worry, we'll teach you!) to help explain the value of our services to homeowners.
What We're Looking For
Communication:
A friendly "phone voice" and the ability to remain calm and helpful under pressure.
Reliability:
Punctuality is key—our technicians and customers rely on you to kick off the day.
Geography:
Familiarity with the
Lehi/Northern Utah County
area to help with efficient routing.
Multitasking:
Ability to type accurately while speaking with customers.
Experience:
Previous experience in retail, food service, or call centers is a huge plus, but not required.