Now Hiring
Remote Customer Service & Administrative Support Representative
Location:
Remote (Work From Home)
Pay Rate:
$16.00 per hour
Job Type:
Contract thru June 2026
Are you detail-oriented, customer-focused, and comfortable working independently in a remote environment? We are hiring a Customer Service Representative to support plant operations and deliver excellent customer experiences through phone, chat, and email.
This role combines customer service, order processing, and clerical support, making it ideal for candidates with office or call center experience who thrive in a fast-paced, virtual setting .
Available Shifts Mid:
9:30 AM - 6:30 PM Close:
11:00 AM - 8:00 PM (Must be flexible to work assigned shift, including evenings, weekends, and holidays as needed.)
Key Responsibilities
Serve as the primary point of contact for customer inquiries via phone, with occasional chat and email support Provide accurate, professional responses to customer questions and concerns Offer guidance and troubleshooting support for lawn and garden products Resolve customer complaints efficiently, escalating complex issues when necessary Process customer orders, returns, and warranty claims Enter and confirm customer orders accurately Use Salesforce (CRM) to document interactions, track resolutions, and identify service trends Perform clerical and administrative duties, including:
Maintaining records and reports Inventory documentation Accounts Payable support
Assist with office operations and serve as backup support for dispatching and payroll when needed Collaborate with internal teams to ensure a seamless customer experience Meet or exceed performance metrics such as response time and customer satisfaction Follow all company policies and data compliance guidelines Required Qualifications
High School Diploma or GED 1+ year of customer service experience, preferably in a call center or remote environment 2-4 years of office or administrative experience Strong verbal and written communication skills Ability to multitask and work independently in a remote setting Proficiency with Windows, Outlook, and keyboarding Ability to calculate basic fractions and percentages Strong attention to detail and organizational skills Customer-focused mindset with excellent interpersonal skills Preferred Qualifications
Experience using Salesforce or a similar CRM system Familiarity with Google Suite applications Interest or knowledge in lawn and garden products Proven success working in a work-from-home environment Why Apply
100% remote position Competitive hourly pay at $16.00/hr. Multiple shift options available Opportunity to grow customer service and administrative skills Supportive, team-oriented work environment
Apply Today
If you're looking for a stable remote customer service job with consistent hours and opportunities to grow, apply now to connect with a recruiter.
Remote Customer Service & Administrative Support Representative
Location:
Remote (Work From Home)
Pay Rate:
$16.00 per hour
Job Type:
Contract thru June 2026
Are you detail-oriented, customer-focused, and comfortable working independently in a remote environment? We are hiring a Customer Service Representative to support plant operations and deliver excellent customer experiences through phone, chat, and email.
This role combines customer service, order processing, and clerical support, making it ideal for candidates with office or call center experience who thrive in a fast-paced, virtual setting .
Available Shifts Mid:
9:30 AM - 6:30 PM Close:
11:00 AM - 8:00 PM (Must be flexible to work assigned shift, including evenings, weekends, and holidays as needed.)
Key Responsibilities
Serve as the primary point of contact for customer inquiries via phone, with occasional chat and email support Provide accurate, professional responses to customer questions and concerns Offer guidance and troubleshooting support for lawn and garden products Resolve customer complaints efficiently, escalating complex issues when necessary Process customer orders, returns, and warranty claims Enter and confirm customer orders accurately Use Salesforce (CRM) to document interactions, track resolutions, and identify service trends Perform clerical and administrative duties, including:
Maintaining records and reports Inventory documentation Accounts Payable support
Assist with office operations and serve as backup support for dispatching and payroll when needed Collaborate with internal teams to ensure a seamless customer experience Meet or exceed performance metrics such as response time and customer satisfaction Follow all company policies and data compliance guidelines Required Qualifications
High School Diploma or GED 1+ year of customer service experience, preferably in a call center or remote environment 2-4 years of office or administrative experience Strong verbal and written communication skills Ability to multitask and work independently in a remote setting Proficiency with Windows, Outlook, and keyboarding Ability to calculate basic fractions and percentages Strong attention to detail and organizational skills Customer-focused mindset with excellent interpersonal skills Preferred Qualifications
Experience using Salesforce or a similar CRM system Familiarity with Google Suite applications Interest or knowledge in lawn and garden products Proven success working in a work-from-home environment Why Apply
100% remote position Competitive hourly pay at $16.00/hr. Multiple shift options available Opportunity to grow customer service and administrative skills Supportive, team-oriented work environment
Apply Today
If you're looking for a stable remote customer service job with consistent hours and opportunities to grow, apply now to connect with a recruiter.