Job Description
Customer Service Representative Location: Scottsdale, AZ Pay: $21-$23/hour
Our client is seeking a detail-oriented and customer-focused Customer Service Representative to join their team on a contract basis. In this role, you'll provide top-tier support to both internal and external customers via phone, email, and chat. You'll handle and resolve routine transactions, ensure compliance with established policies, and help meet key performance goals.
What You'll Do:
Deliver exceptional customer service across multiple channels
Process, resolve, and document customer transactions efficiently
Research and analyze customer inquiries to provide accurate solutions
Adhere to internal policies and procedures
Meet individual and team KPIs
What We're Looking For:
1-2 years of customer service experience (inbound call experience a plus)
Background in automotive dealerships or vehicle service contracts preferred
Strong communication and problem-solving skills
Tech-savvy with Microsoft Office and CRM systems
Self-motivated with excellent time management
Join a supportive team environment where your attention to detail and customer-first mindset will be valued!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -102023-13119
Customer Service Representative Location: Scottsdale, AZ Pay: $21-$23/hour
Our client is seeking a detail-oriented and customer-focused Customer Service Representative to join their team on a contract basis. In this role, you'll provide top-tier support to both internal and external customers via phone, email, and chat. You'll handle and resolve routine transactions, ensure compliance with established policies, and help meet key performance goals.
What You'll Do:
Deliver exceptional customer service across multiple channels
Process, resolve, and document customer transactions efficiently
Research and analyze customer inquiries to provide accurate solutions
Adhere to internal policies and procedures
Meet individual and team KPIs
What We're Looking For:
1-2 years of customer service experience (inbound call experience a plus)
Background in automotive dealerships or vehicle service contracts preferred
Strong communication and problem-solving skills
Tech-savvy with Microsoft Office and CRM systems
Self-motivated with excellent time management
Join a supportive team environment where your attention to detail and customer-first mindset will be valued!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -102023-13119