Customer Service Representative
Apple Outdoor Supply, Camp Hill, Pennsylvania, United States, 17091
Apple Outdoor Supply, a division of Blevins, Inc., a financially strong, privately owned wholesaler of building supplies, is seeking a
Customer Service Representative
for our
Camp Hill, PA
branch .
Your primary focus will be on delivering top-notch customer service that meets or exceeds the high standards set by these marketplaces. This role is absolutely critical to ensuring a seamless, efficient, and highly satisfactory experience for our valued customers. You'll also be a key player in driving sales and helping us achieve our business goals through these channels.
We are Apple Outdoor Supply, since 1997, we have been a wholesaler of Shed, Barn, & Playset hardware and essentials. Under umbrella of Blevins, Inc. which is a private and family-owned company headquartered in Nashville, TN. Apple Outdoor Supply is more than a wholesale distributor; we are a family with employees whose years of service span over decades. We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well-being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employees' success where every single person fills.
Monday - Friday, 7:30 am - 4:00 pm
Primary responsibilities include:
Utilize provided reports to enhance inside sales
Maintain and nurture an established customer base through regular outreach via calls and emails, ensuring consistent communication and support.
Handle order entry and preparation of quotes with accuracy and efficiency, ensuring timely processing of customer requests.
Address customer inquiries and concerns promptly, providing solutions that uphold our commitment to excellent service.
Perform various administrative duties
Work hand in hand with the Outside Sales force.
Stay informed about our product offerings and industry trends to provide knowledgeable support to customers.
Our Employees Enjoy:
A Competitive Hourly Rate
Benefits Package: Medical/Dental/Vision, 401(k) Plan
Paid Holidays, Vacation, and Paid Sick Days
Opportunities for Training
Annual Bonus Potential after one year of employment
Annual Potential 401k Profit Sharing Benefits after one year of employment
Requirements
High School or equivalent education
Data Entry skills required
Familiarity with hardware and building supplies is a plus.
Basic PC skills required, including proficiency in MS Office and internet applications
Acumatica experience is a plus
Strong work ethic and a positive attitude
Prior customer service background required
Great organizational skills required
Professional phone etiquette skills a must
Ability to consistently maintain orderly paperwork
EOE M/F/V/D
Customer Service Representative
for our
Camp Hill, PA
branch .
Your primary focus will be on delivering top-notch customer service that meets or exceeds the high standards set by these marketplaces. This role is absolutely critical to ensuring a seamless, efficient, and highly satisfactory experience for our valued customers. You'll also be a key player in driving sales and helping us achieve our business goals through these channels.
We are Apple Outdoor Supply, since 1997, we have been a wholesaler of Shed, Barn, & Playset hardware and essentials. Under umbrella of Blevins, Inc. which is a private and family-owned company headquartered in Nashville, TN. Apple Outdoor Supply is more than a wholesale distributor; we are a family with employees whose years of service span over decades. We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well-being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employees' success where every single person fills.
Monday - Friday, 7:30 am - 4:00 pm
Primary responsibilities include:
Utilize provided reports to enhance inside sales
Maintain and nurture an established customer base through regular outreach via calls and emails, ensuring consistent communication and support.
Handle order entry and preparation of quotes with accuracy and efficiency, ensuring timely processing of customer requests.
Address customer inquiries and concerns promptly, providing solutions that uphold our commitment to excellent service.
Perform various administrative duties
Work hand in hand with the Outside Sales force.
Stay informed about our product offerings and industry trends to provide knowledgeable support to customers.
Our Employees Enjoy:
A Competitive Hourly Rate
Benefits Package: Medical/Dental/Vision, 401(k) Plan
Paid Holidays, Vacation, and Paid Sick Days
Opportunities for Training
Annual Bonus Potential after one year of employment
Annual Potential 401k Profit Sharing Benefits after one year of employment
Requirements
High School or equivalent education
Data Entry skills required
Familiarity with hardware and building supplies is a plus.
Basic PC skills required, including proficiency in MS Office and internet applications
Acumatica experience is a plus
Strong work ethic and a positive attitude
Prior customer service background required
Great organizational skills required
Professional phone etiquette skills a must
Ability to consistently maintain orderly paperwork
EOE M/F/V/D