Customer Service Representative WED-SUN 14:00-22:00
Premier Private Jets, Hebron, Kentucky, United States, 41048
Customer Service Representative About Us:
Premier Private Jets is a distinguished provider of comprehensive business aviation services, including Charter, Maintenance, Repair, and Overhaul (MRO) [PremierMRO], and Fixed Base Operations (FBO) [PremierFBO]. With a commitment to excellence, we ensure our clients receive unparalleled service across all divisions. The schedule for this position is WED-SUN 14:00-22:00.
Responsibilities: Provide assistance to customers relating to concierge service, rental cars and hotel accommodation, Confirm catering orders for inbound/outbound flights, Provide ground transportation for pilots/customers, Answer multi-line company switchboard and route calls accordingly Use Unicom communication system, Sche dule aircraft arrivals and departures and coordinate with Line Service, Maintain scheduling for lobby area and conference rooms, Maintain serviceability of aircraft linens and dishware, Dispatch and receive fuel orders, Enter fuel and service tickets Service and stock office and kitchen supplies, Maintain security access to ramp, hangar, and offices, Adhere to company Policy and Procedure Manual, Demonstrate loyalty to company and confidentiality when dealing with and/or communicating with and/or customers, competitors, and vendors, Demonstrate professional and positive attitude, especially in adverse situations Maintains Customer Service desk in a clean, professional, safe, and organized manner. Benefits:
Health, vision, dental and life insurance Supplemental life insurance Long term/short term disability insurance Paid time off, holidays 401K with company match Requirements
Qualifications:
Must have at least 1-2 years of solid face-to-face Customer Service experience, College degree preferred Must have considerable first-class customer service skills Must be able to work any shift including weekends and holidays Must have valid Driver's License Must be able to obtain airport badge/ pass background check Must be able to take/pass a pre-employment drug screening FBO experience preferred, but not required
Premier Private Jets is a distinguished provider of comprehensive business aviation services, including Charter, Maintenance, Repair, and Overhaul (MRO) [PremierMRO], and Fixed Base Operations (FBO) [PremierFBO]. With a commitment to excellence, we ensure our clients receive unparalleled service across all divisions. The schedule for this position is WED-SUN 14:00-22:00.
Responsibilities: Provide assistance to customers relating to concierge service, rental cars and hotel accommodation, Confirm catering orders for inbound/outbound flights, Provide ground transportation for pilots/customers, Answer multi-line company switchboard and route calls accordingly Use Unicom communication system, Sche dule aircraft arrivals and departures and coordinate with Line Service, Maintain scheduling for lobby area and conference rooms, Maintain serviceability of aircraft linens and dishware, Dispatch and receive fuel orders, Enter fuel and service tickets Service and stock office and kitchen supplies, Maintain security access to ramp, hangar, and offices, Adhere to company Policy and Procedure Manual, Demonstrate loyalty to company and confidentiality when dealing with and/or communicating with and/or customers, competitors, and vendors, Demonstrate professional and positive attitude, especially in adverse situations Maintains Customer Service desk in a clean, professional, safe, and organized manner. Benefits:
Health, vision, dental and life insurance Supplemental life insurance Long term/short term disability insurance Paid time off, holidays 401K with company match Requirements
Qualifications:
Must have at least 1-2 years of solid face-to-face Customer Service experience, College degree preferred Must have considerable first-class customer service skills Must be able to work any shift including weekends and holidays Must have valid Driver's License Must be able to obtain airport badge/ pass background check Must be able to take/pass a pre-employment drug screening FBO experience preferred, but not required