The Araho Group is a Colorado-based owner-operator of small apartment communities throughout Denver, Greeley, Longmont, and Colorado Springs. We operate in a dynamic, non-corporate environment where initiative is expected, adaptability is essential, and impact is visible.
We believe the best results come from empowered people. Our team members enjoy autonomy, real responsibility, and the opportunity to grow alongside a company that values honesty, grit, and getting things done the right way. Our mission is simple: turning apartments into communities for our residents, meaningful returns for investors, and a workplace where hard work and accountability are recognized.
Position Summary
The Customer Experience & Leasing Specialist plays a vital role in the daily successes of a 92-unit multi-family community in Longmont, Colorado. This role is ideal for someone who thrives at the intersection of
people, operations, and momentum
— a relationship-builder who enjoys guiding prospects from first impression to move-in, while also serving as a trusted, approachable presence for current residents. Additionally, the role provides exposure to broader property operations. With a strong emphasis on
leasing performance, resident experience, and daily operational support , this position offers hands-on exposure to the inner workings of a multi-family community. For the right individual — driven, coachable, and eager to grow — this role provides a clear path toward expanded responsibility and long-term advancement within property management. As a Customer Experience & Leasing Specialist at The Araho Group, You Will...
Leasing & Marketing Operations Conduct apartment tours and effectively present the community to prospective residents Manage leasing pipeline: inquiries, follow-ups, applications, approvals, and move-ins Execute lease renewals and resident retention efforts Assist with pricing strategies and leasing goals in collaboration with leadership Ensure all leasing, marketing, and resident interactions are conducted in full compliance with Fair Housing laws and company policies Resident Relations Serve as a primary point of contact for residents, fostering positive relationships Address resident questions, concerns, and service requests professionally and promptly Assist with conflict resolution and escalation when appropriate Support community events and resident engagement initiatives Daily Operations Support Assist with rent collections, notices, and basic compliance documentation Coordinate with maintenance on work orders and unit readiness Support move-in/move-out processes and unit inspections Maintain accurate resident records and property data in management software Assist with general administrative and operational tasks as needed This role is designed to evolve. As proficiency is demonstrated, responsibilities may expand to include: Deeper involvement in property operations and budgeting Vendor coordination and oversight Exposure to financial reporting and owner expectations Increased decision-making authority within the community What We’re Looking for in You
Qualifications: 1–3 years of experience in any of the following: sales, leasing in multi-family, customer service, hospitality, or property management (preferred), with a demonstrated ability to deliver exceptional customer experiences Strong written and verbal communication skills, paired with excellent organizational and time-management abilities Demonstrated ability to work independently, stay highly organized, and balance leasing urgency with operational accuracy while managing competing priorities and problem-solving resourcefully. Proficiency with email, Microsoft Office, and CRM applications; experience with Entrata or similar property management software is a plus Self-motivated, adaptable, and eager to learn, with a genuine interest in professional growth and advancement within property management Our Commitment to You We offer a competitive compensation package designed to reward performance, support professional growth, and recognize the value each team member brings to the company. With the base salary range of
$48,000 - 55,000 annually . Compensation is aligned with experience, demonstrated ability, and results achieved, allowing high performers to significantly increase their total annual earnings. Competitive base salary with additional earning potential through: Leasing commissions Quarterly performance incentives Employer-supported benefits for full-time team members, available after 90 days of employment, including: Medical, Dental, and Vision benefit plans with employer contributions (60% contribution) Paid time off to support rest, renewal, and a healthy work-life balance Generous apartment discounts to support convenient and affordable living within our communities Hands-on training and ongoing mentorship designed to build confidence, strengthen skills, and support long-term success A clearly defined growth path within the organization, offering opportunities for increased responsibility, leadership development, and career advancement A supportive, team-oriented environment that values collaboration, accountability, and continuous development, where individual contributions are recognized, and success is shared Location:
This is an in-office role, at a 92-unit community in Longmont, CO. Schedule:
full-time, salary. Typically, Monday-Friday 9 am-6 pm, and assist with critical items outside of business hours. Some weekends may be required.
#J-18808-Ljbffr
The Customer Experience & Leasing Specialist plays a vital role in the daily successes of a 92-unit multi-family community in Longmont, Colorado. This role is ideal for someone who thrives at the intersection of
people, operations, and momentum
— a relationship-builder who enjoys guiding prospects from first impression to move-in, while also serving as a trusted, approachable presence for current residents. Additionally, the role provides exposure to broader property operations. With a strong emphasis on
leasing performance, resident experience, and daily operational support , this position offers hands-on exposure to the inner workings of a multi-family community. For the right individual — driven, coachable, and eager to grow — this role provides a clear path toward expanded responsibility and long-term advancement within property management. As a Customer Experience & Leasing Specialist at The Araho Group, You Will...
Leasing & Marketing Operations Conduct apartment tours and effectively present the community to prospective residents Manage leasing pipeline: inquiries, follow-ups, applications, approvals, and move-ins Execute lease renewals and resident retention efforts Assist with pricing strategies and leasing goals in collaboration with leadership Ensure all leasing, marketing, and resident interactions are conducted in full compliance with Fair Housing laws and company policies Resident Relations Serve as a primary point of contact for residents, fostering positive relationships Address resident questions, concerns, and service requests professionally and promptly Assist with conflict resolution and escalation when appropriate Support community events and resident engagement initiatives Daily Operations Support Assist with rent collections, notices, and basic compliance documentation Coordinate with maintenance on work orders and unit readiness Support move-in/move-out processes and unit inspections Maintain accurate resident records and property data in management software Assist with general administrative and operational tasks as needed This role is designed to evolve. As proficiency is demonstrated, responsibilities may expand to include: Deeper involvement in property operations and budgeting Vendor coordination and oversight Exposure to financial reporting and owner expectations Increased decision-making authority within the community What We’re Looking for in You
Qualifications: 1–3 years of experience in any of the following: sales, leasing in multi-family, customer service, hospitality, or property management (preferred), with a demonstrated ability to deliver exceptional customer experiences Strong written and verbal communication skills, paired with excellent organizational and time-management abilities Demonstrated ability to work independently, stay highly organized, and balance leasing urgency with operational accuracy while managing competing priorities and problem-solving resourcefully. Proficiency with email, Microsoft Office, and CRM applications; experience with Entrata or similar property management software is a plus Self-motivated, adaptable, and eager to learn, with a genuine interest in professional growth and advancement within property management Our Commitment to You We offer a competitive compensation package designed to reward performance, support professional growth, and recognize the value each team member brings to the company. With the base salary range of
$48,000 - 55,000 annually . Compensation is aligned with experience, demonstrated ability, and results achieved, allowing high performers to significantly increase their total annual earnings. Competitive base salary with additional earning potential through: Leasing commissions Quarterly performance incentives Employer-supported benefits for full-time team members, available after 90 days of employment, including: Medical, Dental, and Vision benefit plans with employer contributions (60% contribution) Paid time off to support rest, renewal, and a healthy work-life balance Generous apartment discounts to support convenient and affordable living within our communities Hands-on training and ongoing mentorship designed to build confidence, strengthen skills, and support long-term success A clearly defined growth path within the organization, offering opportunities for increased responsibility, leadership development, and career advancement A supportive, team-oriented environment that values collaboration, accountability, and continuous development, where individual contributions are recognized, and success is shared Location:
This is an in-office role, at a 92-unit community in Longmont, CO. Schedule:
full-time, salary. Typically, Monday-Friday 9 am-6 pm, and assist with critical items outside of business hours. Some weekends may be required.
#J-18808-Ljbffr