Pet Health Retention Specialist — Drive Customer Joy

A leading pet insurance provider is seeking a Retention Specialist to enhance customer loyalty. The role requires excellent communication and problem-solving skills, as well as experience in customer service. Responsibilities include developing retention strategies, addressing customer concerns through various channels, and monitoring retention metrics. The position offers a comprehensive benefits package, including healthcare and paid parental leave. A high school diploma is required, with a preference for candidates holding a bachelor’s degree. #J-18808-Ljbffr