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Relationship Banker

First Horizon Bank, Nashville, Tennessee, United States, 37247

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Location:

On site at location listed in job posting. Schedule:

Monday-Friday 9am-5PM The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks.

Responsibilities

Sales and Business Development:

Proactive sales engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.

Growth focus: Identify and fulfill client deposit and borrowing needs, guide clients through deposit and loan options, open deposit accounts, and take loan applications.

Client-centric financial advice: Provide personalized financial advice that aligns with clients’ short- and long-term goals, utilizing knowledge of the bank’s products and services.

Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including mortgage, wealth, private client, and business banking.

Proactive client outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions.

Sales leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed.

Client experience:

Support the teller line to minimize customer wait time and process financial transactions as needed. Deliver excellent client experiences and promptly resolve client issues. Enhance knowledge through attendance at relevant sales, service, and product knowledge meetings, training classes, and web-based learning.

Compliance and risk management:

Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Operational efficiency:

Assist in meetings to promote sales, product knowledge and customer service. Assist banking center management with on-the-job training of new associates. Assist with dual control vault responsibilities and audit controls. Stay informed of operational updates to ensure compliance with current guidelines.

Perform all other job related duties as assigned.

Qualifications

High school diploma or general education degree (GED)

2 – 5 years of experience as a Universal Banker or Teller

Computer And Office Equipment Skills Microsoft Office Suite, Salesforce

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements

DeGarmo Behavioral Assessment Requirement

All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position

The assessment takes approximately 12–15 minutes to complete

Assessment results must be submitted prior to having your application evaluated by Talent Acquisition

About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.

Benefit Highlights

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More — FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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