Assistant Director of Human Resources
Hyatt Hotels Corporation, Cambridge, Massachusetts, United States
"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."
Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina
US - MD - Cambridge
Human Resources
Full-time
80,000.00 Yearly US Dollar (USD) pay basis
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
What You’ll Do
Collaborate with the Director of Human Resources to lead and oversee the Human Resources team
Provide direct supervision, coaching, and performance management for the Recruiting Manager and HR Coordinator
Assign priorities, manage workloads, and ensure accountability across HR functions
Ensure consistency in HR policies, documentation, and communication
Serve as acting HR leader in the absence of the Director of Human Resources
Employee Relations & Workplace Culture
Serve as a primary point of contact for employee relations matters, including conflict resolution, performance management, and policy interpretation
Conduct and oversee workplace investigations, ensuring timely, fair, and compliant outcomes
Partner with hotel leadership to address engagement, retention, and culture initiatives
Guide leaders through corrective action and documentation processes
Leave Administration, Workers’ Compensation & ADA Compliance
Maintain direct oversight and administration of all leaves of absence, including FMLA, ADA accommodations, and applicable state and local leave programs
Manage the interactive process for ADA accommodations, ensuring documentation, timelines, and compliance requirements are met
Oversee all workers’ compensation claims, including incident reporting, claim coordination, return-to-work programs, and communication with adjusters, medical providers, and leadership
Monitor claim activity, identify trends, and proactively address issues to minimize disruption and risk
Serve as the primary liaison with insurance carriers, third-party administrators, and corporate partners for LOA and workers’ compensation matters
Recruitment & Talent Support
Oversee recruitment operations in collaboration with the Recruiting Manager to meet staffing and workforce planning needs
Ensure compliance with hiring practices, onboarding, and employment documentation
Review recruiting metrics and address process gaps with Recruiting Manager
Payroll, Benefits & HR Operations
Support payroll processing, audits, and timekeeping compliance
Assist with benefits administration, employee inquiries, and open enrollment
Ensure accuracy and confidentiality of employee records and HRIS data
Support HR audits, reporting, and process improvements
Training & Performance Development
Support onboarding, orientation, compliance training, and leadership development initiatives
Assist with performance management cycles and coaching efforts
Partner with leaders to identify training needs
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Why Chose Hyatt?
Competitive Salary:
$16.75/hour
Health Benefits:
Medical, dental, and vision insurance starting after just 30 days
Free and discounted room nights
Friends & family rates at Hyatt properties
Discounts on food and beverage
Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
Work-Life Balance:
Paid time off, including new child leave
Retirement Support:
401(k) matching (up to 4%) and employee stock purchase plan
Growth Opportunities:
Tuition reimbursement and robust training programs
Everyday Conveniences:
Meal credit for employees
Qualifications
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Professional presentation skills
Bachelor’s degree in human resources, Business Administration, Hospitality Management, or related field preferred
Minimum of 3–6 years of progressive Human Resources experience, preferably in hospitality or service-driven environments
#J-18808-Ljbffr
Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina
US - MD - Cambridge
Human Resources
Full-time
80,000.00 Yearly US Dollar (USD) pay basis
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
What You’ll Do
Collaborate with the Director of Human Resources to lead and oversee the Human Resources team
Provide direct supervision, coaching, and performance management for the Recruiting Manager and HR Coordinator
Assign priorities, manage workloads, and ensure accountability across HR functions
Ensure consistency in HR policies, documentation, and communication
Serve as acting HR leader in the absence of the Director of Human Resources
Employee Relations & Workplace Culture
Serve as a primary point of contact for employee relations matters, including conflict resolution, performance management, and policy interpretation
Conduct and oversee workplace investigations, ensuring timely, fair, and compliant outcomes
Partner with hotel leadership to address engagement, retention, and culture initiatives
Guide leaders through corrective action and documentation processes
Leave Administration, Workers’ Compensation & ADA Compliance
Maintain direct oversight and administration of all leaves of absence, including FMLA, ADA accommodations, and applicable state and local leave programs
Manage the interactive process for ADA accommodations, ensuring documentation, timelines, and compliance requirements are met
Oversee all workers’ compensation claims, including incident reporting, claim coordination, return-to-work programs, and communication with adjusters, medical providers, and leadership
Monitor claim activity, identify trends, and proactively address issues to minimize disruption and risk
Serve as the primary liaison with insurance carriers, third-party administrators, and corporate partners for LOA and workers’ compensation matters
Recruitment & Talent Support
Oversee recruitment operations in collaboration with the Recruiting Manager to meet staffing and workforce planning needs
Ensure compliance with hiring practices, onboarding, and employment documentation
Review recruiting metrics and address process gaps with Recruiting Manager
Payroll, Benefits & HR Operations
Support payroll processing, audits, and timekeeping compliance
Assist with benefits administration, employee inquiries, and open enrollment
Ensure accuracy and confidentiality of employee records and HRIS data
Support HR audits, reporting, and process improvements
Training & Performance Development
Support onboarding, orientation, compliance training, and leadership development initiatives
Assist with performance management cycles and coaching efforts
Partner with leaders to identify training needs
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Why Chose Hyatt?
Competitive Salary:
$16.75/hour
Health Benefits:
Medical, dental, and vision insurance starting after just 30 days
Free and discounted room nights
Friends & family rates at Hyatt properties
Discounts on food and beverage
Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
Work-Life Balance:
Paid time off, including new child leave
Retirement Support:
401(k) matching (up to 4%) and employee stock purchase plan
Growth Opportunities:
Tuition reimbursement and robust training programs
Everyday Conveniences:
Meal credit for employees
Qualifications
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Professional presentation skills
Bachelor’s degree in human resources, Business Administration, Hospitality Management, or related field preferred
Minimum of 3–6 years of progressive Human Resources experience, preferably in hospitality or service-driven environments
#J-18808-Ljbffr