
Pet Health Retention Specialist — Drive Customer Joy
Embrace Pet Insurance, Montgomery, Alabama, United States
A leading pet insurance provider is seeking a Retention Specialist to enhance customer experiences and resolve issues effectively. Responsibilities include developing retention strategies, communicating with clients through various channels, and monitoring trends to improve customer satisfaction. Ideal candidates will have strong communication and problem-solving skills, along with relevant experience in customer service. This role comes with competitive benefits including healthcare, paid parental leave, and a pet-friendly office environment.
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