National Account Manager, Foodservice - Nationwide
Luigi Lavazza SPA, New York, New York, United States
National Account Manager, Foodservice - Nationwide
Department: National Account Management
Location: US, US
Job ID:
ABOUT THE GROUP From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.
Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.
JOB OVERVIEW Lavazza is the third largest coffee roaster in the world with global sales exceeding $2 billion. With 11 subsidiaries, Lavazza does business in 90 countries. North America is the fastest growing market and is a focus market for continued growth.
The role of National Account Manager within our Food Service division is critical for maintaining and building hospitality and travel business and to the growth strategy for the North American market. We are seeking a sales professional who has experience in selling coffee to customers in the hospitality and travel channel.
#LI-AH1
Location: Nationwide
JOB RESPONSIBILITIES
Manage existing clients to retain, enhance brand awareness, and increase profitable sales.
Work with clients and our internal team to develop programs suited to customers’ needs, including branding materials, equipment recommendations, and training guidelines and schedules.
Work with clients on all branding elements
Lead communication to the Regional Sales Directors of National Account programs that will be executed at the regional level.
Manage all aspects of customer programs, including pricing, equipment programs, service, and marketing programs.
Track and coordinate new pricing and contracts and manage contract renewals.
Travel as needed to support customer and employer requirements, including occasional weekend events and travel.
Identify, develop, and manage active pipeline of strategic national targets.
JOB QUALIFICATIONS
Bachelor’s degree from an accredited institution, preferably in Business or a related field.
Minimum 5 years of senior-level sales experience in the Food & Beverage industry; coffee industry experience strongly preferred.
Strong proficiency in Microsoft Word, Excel, PowerPoint, and experience using CRM platforms.
Technical understanding of coffee equipment and manufacturers (drip, espresso, and BLUE systems) in order to collaborate with internal teams and equipment partners to develop service and preventative maintenance programs.
Strong understanding of Lavazza’s product portfolio—coffee, equipment, and branded solutions—and the ability to position and sell the brand effectively.
Working knowledge of container ordering processes, including product mix planning, order timing, and logistics considerations.
Familiarity with distribution networks and distributor partners within the Away‑From‑Home channel.
Experience selling to national, multi‑unit operators in hospitality, cruise, travel, or similar segments; existing relationships are a plus.
Ability to develop profitable customer programs aligned with ROI targets, supported by strong financial acumen and the ability to interpret P&L statements.
Communicates with urgency and clarity, ensuring timely responses to customers and internal stakeholders.
Strong listener and problem solver who seeks to understand customer needs and develop effective solutions.
Excellent organizational and project‑management skills to support national rollouts, equipment deployments, and program expansions.
Ability to collaborate with customers and training teams to design and execute training protocols and schedules.
Professional written and verbal communication skills, with strong interpersonal abilities to influence and build trust.
Skilled negotiator with the ability to lead contract discussions and ensure accurate follow‑through on negotiated terms.
Able to manage multiple complex projects simultaneously while meeting tight deadlines.
Ability to stand for extended periods and occasionally lift/move up to 50 pounds during market visits or trade events.
BENEFITS/PERKS
401K Package
Employee Assistance Program
Hybrid Work Schedule
Ability to be barista certified
Tuition Reimbursement
Performance Development Plans
Employee Discounts
Flexible business casual dress code - jean friendly!
Free coffee, anytime!
Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Segment: Food Service, Marketing Manager, Account Manager, Branding, Hospitality, Sales, Marketing
#J-18808-Ljbffr
Location: US, US
Job ID:
ABOUT THE GROUP From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.
Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.
JOB OVERVIEW Lavazza is the third largest coffee roaster in the world with global sales exceeding $2 billion. With 11 subsidiaries, Lavazza does business in 90 countries. North America is the fastest growing market and is a focus market for continued growth.
The role of National Account Manager within our Food Service division is critical for maintaining and building hospitality and travel business and to the growth strategy for the North American market. We are seeking a sales professional who has experience in selling coffee to customers in the hospitality and travel channel.
#LI-AH1
Location: Nationwide
JOB RESPONSIBILITIES
Manage existing clients to retain, enhance brand awareness, and increase profitable sales.
Work with clients and our internal team to develop programs suited to customers’ needs, including branding materials, equipment recommendations, and training guidelines and schedules.
Work with clients on all branding elements
Lead communication to the Regional Sales Directors of National Account programs that will be executed at the regional level.
Manage all aspects of customer programs, including pricing, equipment programs, service, and marketing programs.
Track and coordinate new pricing and contracts and manage contract renewals.
Travel as needed to support customer and employer requirements, including occasional weekend events and travel.
Identify, develop, and manage active pipeline of strategic national targets.
JOB QUALIFICATIONS
Bachelor’s degree from an accredited institution, preferably in Business or a related field.
Minimum 5 years of senior-level sales experience in the Food & Beverage industry; coffee industry experience strongly preferred.
Strong proficiency in Microsoft Word, Excel, PowerPoint, and experience using CRM platforms.
Technical understanding of coffee equipment and manufacturers (drip, espresso, and BLUE systems) in order to collaborate with internal teams and equipment partners to develop service and preventative maintenance programs.
Strong understanding of Lavazza’s product portfolio—coffee, equipment, and branded solutions—and the ability to position and sell the brand effectively.
Working knowledge of container ordering processes, including product mix planning, order timing, and logistics considerations.
Familiarity with distribution networks and distributor partners within the Away‑From‑Home channel.
Experience selling to national, multi‑unit operators in hospitality, cruise, travel, or similar segments; existing relationships are a plus.
Ability to develop profitable customer programs aligned with ROI targets, supported by strong financial acumen and the ability to interpret P&L statements.
Communicates with urgency and clarity, ensuring timely responses to customers and internal stakeholders.
Strong listener and problem solver who seeks to understand customer needs and develop effective solutions.
Excellent organizational and project‑management skills to support national rollouts, equipment deployments, and program expansions.
Ability to collaborate with customers and training teams to design and execute training protocols and schedules.
Professional written and verbal communication skills, with strong interpersonal abilities to influence and build trust.
Skilled negotiator with the ability to lead contract discussions and ensure accurate follow‑through on negotiated terms.
Able to manage multiple complex projects simultaneously while meeting tight deadlines.
Ability to stand for extended periods and occasionally lift/move up to 50 pounds during market visits or trade events.
BENEFITS/PERKS
401K Package
Employee Assistance Program
Hybrid Work Schedule
Ability to be barista certified
Tuition Reimbursement
Performance Development Plans
Employee Discounts
Flexible business casual dress code - jean friendly!
Free coffee, anytime!
Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Segment: Food Service, Marketing Manager, Account Manager, Branding, Hospitality, Sales, Marketing
#J-18808-Ljbffr