Overview
Brief Description : Responsible for processing and updating government, private, and school bids. Responsible for contributing to assigned bid revenue goals and targets. Supports the sales department in achieving their revenue goals. Conducts customer and co-worker interaction to maintain and improve customer order process through bid systems and to provide customer service.
About Unrivaled Teamwear Unrivaled Teamwear serves as the parent company of Champion Teamwear, Gear for Sports, and Knights Apparel, each an industry leader in the sports and team apparel space. Our family of brands know what goes into great decorated garments, using top-quality fabrics and offering creative decoration options. Each brand offers customers a premier selection and exceptional service for all their sportswear needs, from t-shirts and caps to fleece, performance wear, and outerwear.
Job Responsibilities
Organizes and processes bids by deadlines.
Communicates and collaborates with accounting and supply chain when needed regarding pricing and product.
Maintains bid records.
Proactively increases the number of awarded school districts.
Trains sales reps on working bids and recognizing potential bid opportunities.
Ensures bids are kept current and accurate through renewal system.
Builds and maintains a positive working relationship with customers through excellent customer service.
Sells products at established prices or established mark-ups unless an exception is approved by the manager.
Meets or exceeds established goals as decided upon by the representative and manager.
Must be flexible to shift to Support or Service roles.
Handles inbound customer inquiries via telephone, chat, and written correspondence.
Investigates and resolves customer questions, issues, complaints or concerns.
Works overtime in peak demand periods or as needed.
Works with all departments and all employees to uphold company values of Player, Team and Winning.
Upholds and contributes to Champion’s service goals by making service personal for every customer during every interaction and process.
Leads by example by actively supporting our vision and mission statement.
Provides training and assistance to new team members as needed.
Completes position specific training plan and engages in continuous development utilizing a developmental plan.
Completes other tasks as assigned.
Minimum Qualifications
High School Diploma or equivalent, College degree preferred
6 months to 1 year of related experience preferred.
Excellent verbal and written communication skills.
Proficient with MS Office (Word, Excel, Outlook).
Experience in Salesforce a plus, but not required.
Comfortable with a team-based work structure; ability to remain flexible to change within the work environment and scope of responsibility.
Ability to work independently on assigned tasks as well as being coachable.
Ability to effectively multi-task and adapt to fast paced environment.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the associate. Other duties will be assigned as needed.
EOE/AA: Minorities/Females/Veterans/Disabled
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing as well as participate in E-Verify.
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About Unrivaled Teamwear Unrivaled Teamwear serves as the parent company of Champion Teamwear, Gear for Sports, and Knights Apparel, each an industry leader in the sports and team apparel space. Our family of brands know what goes into great decorated garments, using top-quality fabrics and offering creative decoration options. Each brand offers customers a premier selection and exceptional service for all their sportswear needs, from t-shirts and caps to fleece, performance wear, and outerwear.
Job Responsibilities
Organizes and processes bids by deadlines.
Communicates and collaborates with accounting and supply chain when needed regarding pricing and product.
Maintains bid records.
Proactively increases the number of awarded school districts.
Trains sales reps on working bids and recognizing potential bid opportunities.
Ensures bids are kept current and accurate through renewal system.
Builds and maintains a positive working relationship with customers through excellent customer service.
Sells products at established prices or established mark-ups unless an exception is approved by the manager.
Meets or exceeds established goals as decided upon by the representative and manager.
Must be flexible to shift to Support or Service roles.
Handles inbound customer inquiries via telephone, chat, and written correspondence.
Investigates and resolves customer questions, issues, complaints or concerns.
Works overtime in peak demand periods or as needed.
Works with all departments and all employees to uphold company values of Player, Team and Winning.
Upholds and contributes to Champion’s service goals by making service personal for every customer during every interaction and process.
Leads by example by actively supporting our vision and mission statement.
Provides training and assistance to new team members as needed.
Completes position specific training plan and engages in continuous development utilizing a developmental plan.
Completes other tasks as assigned.
Minimum Qualifications
High School Diploma or equivalent, College degree preferred
6 months to 1 year of related experience preferred.
Excellent verbal and written communication skills.
Proficient with MS Office (Word, Excel, Outlook).
Experience in Salesforce a plus, but not required.
Comfortable with a team-based work structure; ability to remain flexible to change within the work environment and scope of responsibility.
Ability to work independently on assigned tasks as well as being coachable.
Ability to effectively multi-task and adapt to fast paced environment.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the associate. Other duties will be assigned as needed.
EOE/AA: Minorities/Females/Veterans/Disabled
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing as well as participate in E-Verify.
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