Career Opportunities with Market America Inc
Careers At Market America Inc
Current job opportunities are posted here as they become available.
The
Director of Worldwide Distribution
is a leadership role responsible for the strategy, direction, and execution of Market America, Inc.’s global distribution network. This role ensures the efficient, cost-effective, and timely delivery of Market America’s diverse range of products to its distributors and customers.
The Director will have direct accountability for managing all third-party logistics (3PL) partnerships and international logistics operations, including the leadership and performance of all global distribution and logistics teams. This includes responsibility for optimizing international freight, cross-border compliance, and overseeing partners who facilitate fulfillment and shipping worldwide.
A key component of this role is overseeing distribution operations that integrate with
e-commerce and marketplace platforms, including Shopify, Amazon FBA (Fulfillment by Amazon), FBM (Fulfilled by Merchant), and other marketplaces , ensuring smooth order fulfillment and scalability in an evolving retail landscape. The Director is deeply involved in the day-to-day execution of all operations—driving continuous improvement, scalability, and innovation across the global supply chain.
Essential Function and Responsibilities
Strategic Leadership & Planning
Develop and execute a comprehensive global distribution strategy that aligns with Market America’s business goals, revenue targets, and commitment to our distribution network.
Global Network Management
Oversee the operations of Market America’s worldwide distribution centers and all third-party logistics (3PL) partnerships, with direct responsibility for evaluating, selecting, and managing domestic and international 3PL providers to ensure optimal service levels, cost-effectiveness, and regulatory compliance.
Ensure the robustness of global inbound and outbound logistics with a particular focus on cross-border, international shipping, and customs requirements Direct fulfillment strategies and integration with
Shopify, Amazon FBA, FBM, and marketplace platforms
to support omnichannel growth.
Lead, mentor, and develop the complete international distribution and logistics organization, including internal teams and external partners, with accountability for international logistics coordinators, distribution center managers, and all global logistics staff
Foster a high-performance culture emphasizing accountability, collaboration, and professional growth.
Cross-Functional Collaboration
Partner with supply chain, manufacturing, planning, IT, and sales teams to ensure seamless end-to-end product flow from production facilities to the final customer.
Work closely with e-commerce teams to align marketplace logistics strategies with business objectives.
Process Optimization
Drive continuous improvement initiatives to enhance operational efficiency, reduce transit times, and improve service levels.
Use data and advanced analytics to identify opportunities and implement best practices across physical and digital distribution channels.
Leverage supply chain technologies, including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), ERP platforms, and
marketplace integrations
to support efficiency and scalability.
Build, manage, and be accountable for relationships with international and domestic freight carriers, customs brokers, and all logistics service providers, including 3PL partners. Ensure all 3PL and international logistics partners consistently meet company standards for performance, compliance, and financial objectives.
Negotiate contracts to ensure service excellence and competitive pricing.
Budgeting & Financial Management
Develop and manage the global distribution budget, ensuring financial accountability while meeting service-level commitments.
Compliance & Risk Management
Ensure compliance with global trade regulations, customs laws, and transportation standards.
Identify, mitigate, and respond to risks related to geopolitical events, supply chain disruptions, and regulatory changes.
Supervisory Responsibilities
Supervises and supports a diverse international workforce, including all internal distribution and logistics teams as well as external 3PL and logistics providers
Sets goals and performance expectations for the team
Addresses employee or customer concerns and/or elevates to the Management team
Trains and assists employees
Manages employees work loads and schedules
Works within budgetary controls
Supports the Company’s Safety Programs
Acts as an ambassador and champion of the company culture, ethics, and values
Education & Experience
10+ years of management experience in high-volume, multi-site distribution and logistics within a multinational environment.
Extensive experience managing international logistics networks, including cross-border trade, customs, global freight forwarding, and the implementation of 3PL partnerships and operations.
Demonstrated expertise in
Shopify, Amazon FBA, FBM, and marketplace fulfillment models
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field required.
5 years of supervisory experience required or equivalent
Skills
Strong strategic planning and leadership capabilities.
Exceptional communication and relationship-building skills to influence stakeholders and dispersed global teams.
Advanced analytical and problem-solving abilities with a data-driven decision-making mindset.
Proficiency with ERP, WMS, TMS, and
marketplace integration technologies .
Attributes
Able to thrive in a fast-paced, complex global environment.
Adaptable and agile, with a proactive approach to continuous improvement.
Strong service orientation and a deep commitment to supporting the success of Market America’s distribution network.
Computer/Communication Skills
Proficient use of MS Office programs: Word, Excel, and Outlook, required
Proficient use of several MS Office products, ERP System, Pick-to-Light system, and third-party shipping software; advanced use with Excel
Proficient use of forklift operation
Ability to present training topics to small or medium sized groups
High energy level, comfortable performing multifaceted strategic projects in conjunction with day-to-day tactical activities
Ability to get along and work with diverse personalities; tactful, mature, flexible
Prioritizes and models good communication skills; follows up, timely responses, proactive and positive in approach
Above moderate to high levels in reading comprehension, writing, and speaking in English; active listening; attention to detail; critical thinking; creative problem solving; complex problem solving; and judgment.
Participative management style—advocate of team concept
Ability to establish credibility and be decisive—but is able to recognize and support senior management’s preferences and priorities to advance the organization
Results and people oriented, with judgment to balance other business considerations
Service oriented, but assertive/persuasive
Travel
Local travel
Annual conference participation and related travel
Periodic international travel
Equal Opportunity/Affirmative Action Employer. Market America | SHOP.COM considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr
Careers At Market America Inc
Current job opportunities are posted here as they become available.
The
Director of Worldwide Distribution
is a leadership role responsible for the strategy, direction, and execution of Market America, Inc.’s global distribution network. This role ensures the efficient, cost-effective, and timely delivery of Market America’s diverse range of products to its distributors and customers.
The Director will have direct accountability for managing all third-party logistics (3PL) partnerships and international logistics operations, including the leadership and performance of all global distribution and logistics teams. This includes responsibility for optimizing international freight, cross-border compliance, and overseeing partners who facilitate fulfillment and shipping worldwide.
A key component of this role is overseeing distribution operations that integrate with
e-commerce and marketplace platforms, including Shopify, Amazon FBA (Fulfillment by Amazon), FBM (Fulfilled by Merchant), and other marketplaces , ensuring smooth order fulfillment and scalability in an evolving retail landscape. The Director is deeply involved in the day-to-day execution of all operations—driving continuous improvement, scalability, and innovation across the global supply chain.
Essential Function and Responsibilities
Strategic Leadership & Planning
Develop and execute a comprehensive global distribution strategy that aligns with Market America’s business goals, revenue targets, and commitment to our distribution network.
Global Network Management
Oversee the operations of Market America’s worldwide distribution centers and all third-party logistics (3PL) partnerships, with direct responsibility for evaluating, selecting, and managing domestic and international 3PL providers to ensure optimal service levels, cost-effectiveness, and regulatory compliance.
Ensure the robustness of global inbound and outbound logistics with a particular focus on cross-border, international shipping, and customs requirements Direct fulfillment strategies and integration with
Shopify, Amazon FBA, FBM, and marketplace platforms
to support omnichannel growth.
Lead, mentor, and develop the complete international distribution and logistics organization, including internal teams and external partners, with accountability for international logistics coordinators, distribution center managers, and all global logistics staff
Foster a high-performance culture emphasizing accountability, collaboration, and professional growth.
Cross-Functional Collaboration
Partner with supply chain, manufacturing, planning, IT, and sales teams to ensure seamless end-to-end product flow from production facilities to the final customer.
Work closely with e-commerce teams to align marketplace logistics strategies with business objectives.
Process Optimization
Drive continuous improvement initiatives to enhance operational efficiency, reduce transit times, and improve service levels.
Use data and advanced analytics to identify opportunities and implement best practices across physical and digital distribution channels.
Leverage supply chain technologies, including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), ERP platforms, and
marketplace integrations
to support efficiency and scalability.
Build, manage, and be accountable for relationships with international and domestic freight carriers, customs brokers, and all logistics service providers, including 3PL partners. Ensure all 3PL and international logistics partners consistently meet company standards for performance, compliance, and financial objectives.
Negotiate contracts to ensure service excellence and competitive pricing.
Budgeting & Financial Management
Develop and manage the global distribution budget, ensuring financial accountability while meeting service-level commitments.
Compliance & Risk Management
Ensure compliance with global trade regulations, customs laws, and transportation standards.
Identify, mitigate, and respond to risks related to geopolitical events, supply chain disruptions, and regulatory changes.
Supervisory Responsibilities
Supervises and supports a diverse international workforce, including all internal distribution and logistics teams as well as external 3PL and logistics providers
Sets goals and performance expectations for the team
Addresses employee or customer concerns and/or elevates to the Management team
Trains and assists employees
Manages employees work loads and schedules
Works within budgetary controls
Supports the Company’s Safety Programs
Acts as an ambassador and champion of the company culture, ethics, and values
Education & Experience
10+ years of management experience in high-volume, multi-site distribution and logistics within a multinational environment.
Extensive experience managing international logistics networks, including cross-border trade, customs, global freight forwarding, and the implementation of 3PL partnerships and operations.
Demonstrated expertise in
Shopify, Amazon FBA, FBM, and marketplace fulfillment models
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field required.
5 years of supervisory experience required or equivalent
Skills
Strong strategic planning and leadership capabilities.
Exceptional communication and relationship-building skills to influence stakeholders and dispersed global teams.
Advanced analytical and problem-solving abilities with a data-driven decision-making mindset.
Proficiency with ERP, WMS, TMS, and
marketplace integration technologies .
Attributes
Able to thrive in a fast-paced, complex global environment.
Adaptable and agile, with a proactive approach to continuous improvement.
Strong service orientation and a deep commitment to supporting the success of Market America’s distribution network.
Computer/Communication Skills
Proficient use of MS Office programs: Word, Excel, and Outlook, required
Proficient use of several MS Office products, ERP System, Pick-to-Light system, and third-party shipping software; advanced use with Excel
Proficient use of forklift operation
Ability to present training topics to small or medium sized groups
High energy level, comfortable performing multifaceted strategic projects in conjunction with day-to-day tactical activities
Ability to get along and work with diverse personalities; tactful, mature, flexible
Prioritizes and models good communication skills; follows up, timely responses, proactive and positive in approach
Above moderate to high levels in reading comprehension, writing, and speaking in English; active listening; attention to detail; critical thinking; creative problem solving; complex problem solving; and judgment.
Participative management style—advocate of team concept
Ability to establish credibility and be decisive—but is able to recognize and support senior management’s preferences and priorities to advance the organization
Results and people oriented, with judgment to balance other business considerations
Service oriented, but assertive/persuasive
Travel
Local travel
Annual conference participation and related travel
Periodic international travel
Equal Opportunity/Affirmative Action Employer. Market America | SHOP.COM considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr