Other Forms of Compensation:
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport
Salary:
$21/Hr-$22/Hr
Job Summary
Our office is centrally located in Playa Vista. The
Guest Service Ambassador/Hospitality Ambassador
is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas; the ambassador will be the point of contact for reception and c-suite team.
Key Responsibilities:
Provide high-level internal and external customer support
Restock office, kitchen, and pantry supplies
Prepare and maintain conference rooms for executive and client meetings, align all furniture to ensure a welcoming look
Set-up all conference rooms for new/continuing meetings
Ability to move & lift conference furniture up to 50 lbs
Ensure all trash is cleared at regular intervals
Maintain and report all maintenance related reports
Greet employees and visitors, welcome visitors with a smile and maintain eye contact through the entire interaction
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
Coordinate and arrange basic office equipment repairs and maintenance
Carry out instructions for security, fire, health and safety guidelines
Provide first-line support for basic office technology
General administrative support
Interface with vendors (catering, AV, etc.) to provide seamless customer support
Respond to inquiries and anticipate customer needs
Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications
Kitchen Areas – Maintain a clean, functional & organized look, ensure the sink is clutter free and the dishwashers are being effectively utilized
Maintain a strong awareness of business activity and communicate all updates with your team members
Communicate and interact effectively with all other departments
Conduct opening and closing walkthroughs when business requires
Other duties as assigned
Preferred Qualifications:
A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment
Excellent listening and oral communication skills
Basic computer skills and knowledge of office technology / equipment
Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details
Discreet, ethical and committed to maintaining a high degree of confidentiality
A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain
Two to three years’ experience in a client service / housekeeping / porter or houseman within a hospitality or corporate environment
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Compass Group is an equal opportunity employer.
At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Req ID:
1491027
Associates In Rapport Are Offered Many Fantastic Benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Note:
Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace.
#J-18808-Ljbffr
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport
Salary:
$21/Hr-$22/Hr
Job Summary
Our office is centrally located in Playa Vista. The
Guest Service Ambassador/Hospitality Ambassador
is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas; the ambassador will be the point of contact for reception and c-suite team.
Key Responsibilities:
Provide high-level internal and external customer support
Restock office, kitchen, and pantry supplies
Prepare and maintain conference rooms for executive and client meetings, align all furniture to ensure a welcoming look
Set-up all conference rooms for new/continuing meetings
Ability to move & lift conference furniture up to 50 lbs
Ensure all trash is cleared at regular intervals
Maintain and report all maintenance related reports
Greet employees and visitors, welcome visitors with a smile and maintain eye contact through the entire interaction
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
Coordinate and arrange basic office equipment repairs and maintenance
Carry out instructions for security, fire, health and safety guidelines
Provide first-line support for basic office technology
General administrative support
Interface with vendors (catering, AV, etc.) to provide seamless customer support
Respond to inquiries and anticipate customer needs
Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications
Kitchen Areas – Maintain a clean, functional & organized look, ensure the sink is clutter free and the dishwashers are being effectively utilized
Maintain a strong awareness of business activity and communicate all updates with your team members
Communicate and interact effectively with all other departments
Conduct opening and closing walkthroughs when business requires
Other duties as assigned
Preferred Qualifications:
A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment
Excellent listening and oral communication skills
Basic computer skills and knowledge of office technology / equipment
Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details
Discreet, ethical and committed to maintaining a high degree of confidentiality
A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain
Two to three years’ experience in a client service / housekeeping / porter or houseman within a hospitality or corporate environment
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Compass Group is an equal opportunity employer.
At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Req ID:
1491027
Associates In Rapport Are Offered Many Fantastic Benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Note:
Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace.
#J-18808-Ljbffr