Director, Technology Solutions Training page is loaded## Director, Technology Solutions Traininglocations:
Central Park IItime type:
Full timeposted on:
Posted Todayjob requisition id:
R0061700## **Position Title:**Director, Technology Solutions Training## **Department:**IT Support Services## **Job Description:**The Dir Technology Solutions Training is accountable for disseminating training policies and procedures throughout the organization, as well as coordinating and managing all training activities and personnel. This role encompasses the comprehensive implementation of clinical and business end‐user training programs, along with the ongoing maintenance and enhancement of these programs post implementation. Responsibilities include identifying necessary training resources, directing team staffing, and securing appropriate facilities and equipment for classroom instruction. Additionally, the Director determines curriculum delivery methods, supervises the development and upkeep of an authentic training environment, creates a course catalogue and training schedule, and ensures that all users are properly trained prior to accessing the production environment.**Essential Responsibilities***Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.** Creates and executes an overall vision for the training program, including requesting support from leadership* Secures resources such as training rooms and other equipment needed to perform workflow simulation* Develops a training environment strategy, which includes coordinating the training environments, refreshing schedules, and developing playground and practice environments* Recruits, staffs, hires and manages IT training staff including principal trainers for clinical, revenue, access, and analytics end users, along with credentialed trainers, specialty champions, nurse champions, nurse trainers, and other supplemental training staff.* Manages the specialty physician training program and the nurse training program.* Determines the types of curriculum delivery methods (such as instructor led classes, e-learning, and blended learning) that will be used during super user and end user training.* Sets training requirements for end user system access and obtains buy-in on this decision from project and operational leadership* Maintains the LMS and designing the course offerings and course catalog in the LMS.* Develops post-implementation training for impacted user groups, as well as new hires.* Produces refresher training, new training for optimizations, and system upgrade training.* Generates strong super user engagement during and after go-live.* Transitions from implementation to maintaining training, including super user program after go-live.**General Responsibilities*** Performs other duties as assigned.**Minimum Qualifications****Education Requirements*** Bachelor’s degree required.**Experience Requirements*** 8+ years of relevant experience.* 5 to 7 years of progressive leadership experience.**License/Certification/Registration Requirements*** EHR certification in related modules preferred.**Knowledge/Skills/Abilities Requirements*** Capacity to manage multiple competing objectives and to clearly communicate results* Ability to lead others and to communicate the importance of training to all stakeholders* Experience with project management, adult education, and curriculum delivery* Strong organizational and coordination skills, ability to sequence activities logically* Ability to develop and adhere to time schedules in order to meet project deadlines* Interpersonal skills to function well in administrative, management, and patient care environments* Ability to work effectively with staff that have a wide range of seniority* Excellent analytical, organization, and oral communication skills.* Ability to work independently and within teams.* Ability to solve complex problems and understand customer needs.* Strong understanding of healthcare business process and technology.* Basic understanding of clinical workflows and terminology.* Working knowledge of IT solutions and interfacing a plus.* Must be able to travel in state and out of state on occasion.## **Current OU Health Employees - Please click** **to login.**## **OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.**### **OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research.**### **Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions.***Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.* #J-18808-Ljbffr
Central Park IItime type:
Full timeposted on:
Posted Todayjob requisition id:
R0061700## **Position Title:**Director, Technology Solutions Training## **Department:**IT Support Services## **Job Description:**The Dir Technology Solutions Training is accountable for disseminating training policies and procedures throughout the organization, as well as coordinating and managing all training activities and personnel. This role encompasses the comprehensive implementation of clinical and business end‐user training programs, along with the ongoing maintenance and enhancement of these programs post implementation. Responsibilities include identifying necessary training resources, directing team staffing, and securing appropriate facilities and equipment for classroom instruction. Additionally, the Director determines curriculum delivery methods, supervises the development and upkeep of an authentic training environment, creates a course catalogue and training schedule, and ensures that all users are properly trained prior to accessing the production environment.**Essential Responsibilities***Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.** Creates and executes an overall vision for the training program, including requesting support from leadership* Secures resources such as training rooms and other equipment needed to perform workflow simulation* Develops a training environment strategy, which includes coordinating the training environments, refreshing schedules, and developing playground and practice environments* Recruits, staffs, hires and manages IT training staff including principal trainers for clinical, revenue, access, and analytics end users, along with credentialed trainers, specialty champions, nurse champions, nurse trainers, and other supplemental training staff.* Manages the specialty physician training program and the nurse training program.* Determines the types of curriculum delivery methods (such as instructor led classes, e-learning, and blended learning) that will be used during super user and end user training.* Sets training requirements for end user system access and obtains buy-in on this decision from project and operational leadership* Maintains the LMS and designing the course offerings and course catalog in the LMS.* Develops post-implementation training for impacted user groups, as well as new hires.* Produces refresher training, new training for optimizations, and system upgrade training.* Generates strong super user engagement during and after go-live.* Transitions from implementation to maintaining training, including super user program after go-live.**General Responsibilities*** Performs other duties as assigned.**Minimum Qualifications****Education Requirements*** Bachelor’s degree required.**Experience Requirements*** 8+ years of relevant experience.* 5 to 7 years of progressive leadership experience.**License/Certification/Registration Requirements*** EHR certification in related modules preferred.**Knowledge/Skills/Abilities Requirements*** Capacity to manage multiple competing objectives and to clearly communicate results* Ability to lead others and to communicate the importance of training to all stakeholders* Experience with project management, adult education, and curriculum delivery* Strong organizational and coordination skills, ability to sequence activities logically* Ability to develop and adhere to time schedules in order to meet project deadlines* Interpersonal skills to function well in administrative, management, and patient care environments* Ability to work effectively with staff that have a wide range of seniority* Excellent analytical, organization, and oral communication skills.* Ability to work independently and within teams.* Ability to solve complex problems and understand customer needs.* Strong understanding of healthcare business process and technology.* Basic understanding of clinical workflows and terminology.* Working knowledge of IT solutions and interfacing a plus.* Must be able to travel in state and out of state on occasion.## **Current OU Health Employees - Please click** **to login.**## **OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.**### **OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research.**### **Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions.***Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.* #J-18808-Ljbffr