Assistant Inside Sales Representative
thyssenkrupp Materials NA, Detroit, Michigan, United States, 48228
Overview
To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/services and their orders. Develop target and non-major accounts into loyal customers.
Responsibilities
Respond to sales calls, faxes, and e-mails
Generate and follow up on quotes for all products
Provide technical assistance to customers
Process sales orders
Enter return orders, credits, and debits when required
Enter scrap return order as requested by distribution channels
Review product inventory and report concerns to purchasing/management
Satisfy customer service issues
Continuously increase knowledge of company products, services, and procedures
Work in a team environment, communicating as required with all personnel
Travel as needed to meet company goals
Monitor competitor products and prices
Assist in quality related duties where required
Meets TKMNA Employee Attributes/Competencies
Qualifications Minimum Requirements:
Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.
Preferred Requirements:
1 to 2 years sales experience
Interpersonal skills necessary in order to sell, negotiate and close business with customers
Attention to detail in order to evaluate customer’s accounts and orders
Basic computer skills in order to assemble and process orders and information in a timely and efficient manner
Effective communication and listening skills necessary when answering phone calls from customers and associating with peers
Knowledge of products being sold by the business unit
Benefits Overview
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp (TK) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. TK does not ask, solicit, or accept any monies in any form from candidates. TK bears no responsibility for money deposited or withdrawn in response to fake offers. TK does not send offers from free email services or through third parties. TK follows a formal recruitment process through its own HR department. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. If you receive unauthorized offers, please email tkmna.employee.care@thyssenkrupp-materials.com.
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To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/services and their orders. Develop target and non-major accounts into loyal customers.
Responsibilities
Respond to sales calls, faxes, and e-mails
Generate and follow up on quotes for all products
Provide technical assistance to customers
Process sales orders
Enter return orders, credits, and debits when required
Enter scrap return order as requested by distribution channels
Review product inventory and report concerns to purchasing/management
Satisfy customer service issues
Continuously increase knowledge of company products, services, and procedures
Work in a team environment, communicating as required with all personnel
Travel as needed to meet company goals
Monitor competitor products and prices
Assist in quality related duties where required
Meets TKMNA Employee Attributes/Competencies
Qualifications Minimum Requirements:
Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.
Preferred Requirements:
1 to 2 years sales experience
Interpersonal skills necessary in order to sell, negotiate and close business with customers
Attention to detail in order to evaluate customer’s accounts and orders
Basic computer skills in order to assemble and process orders and information in a timely and efficient manner
Effective communication and listening skills necessary when answering phone calls from customers and associating with peers
Knowledge of products being sold by the business unit
Benefits Overview
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp (TK) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. TK does not ask, solicit, or accept any monies in any form from candidates. TK bears no responsibility for money deposited or withdrawn in response to fake offers. TK does not send offers from free email services or through third parties. TK follows a formal recruitment process through its own HR department. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. If you receive unauthorized offers, please email tkmna.employee.care@thyssenkrupp-materials.com.
#J-18808-Ljbffr