Description
Are You Ready to Change the Industry Together?
Milestone is a tech-enabled, asset-light logistics provider transforming the civil construction supply chain. We’re on a mission to accelerate how infrastructure gets built through smarter movement of materials, technology-driven transparency, and customer-centric efficiency.
As Milestone continues to scale, the
Sales Manager
plays a critical leadership role enabling our sales organization behind the scenes. This leader is not a quota-carrying seller, they are the performance engine supporting the systems, people, coaching, and processes that make sales successful. Reporting to the VP of Growth Operations, the Sales Manager leads and develops Business Development Representatives, Outside Sales Reps, and Sales Operations teams, ensuring they have the tools, training, technology adoption, and support required to execute consistently and predictably. This leader embeds Followed By All (FBA) across all sales processes, builds high-performing teams, eliminates barriers, and ensures the sales organization deeply understands and leverages Milestone’s technology, NewMile, to create value for customers and drive growth.
Mission:
We are a family of brands committed to raising the standard of service in the aggregate distribution industry.
Vision:
Accelerating the world's infrastructure.
Our Values
1% Better, Every Day:
Continuous growth is a part of who we are as professionals and people. We are committed to being better today than yesterday, so we are ready for who our organization needs us to be tomorrow.
Promise & Deliver:
Pick up the phone, respond, then get it done. We are reliable in every sense of the word and deliver quality work and customer service no matter our role. We own our areas and are accountable to ourselves and each other to build trust.
Find a Way or Make a Way:
There is no problem we can't solve. We work together and do hard things to simplify the lives of clients, haulers and each other. We find the best way and are open-minded to innovation, technology and new ways of working because we are building an organization to change our industry.
Candid, but Kind:
We tell each other the truth and challenge when we don’t agree. We build real relationships rooted in kindness and thoughtfulness. Our people will always be our #1 unique and we will never lose sight of that.
Rev it Up:
Positive energy fuels us to get us to our vision. Each of us contribute to our culture by bringing consistent energy and passion that ripples through our teams like a fire. We celebrate and praise each other's contributions and strive to create a place we all want to be.
Who You Are: You are a growth-minded, system-oriented people leader who thrives behind the scenes driving performance. You believe that great sales results come from clear processes, strong coaching, accurate data, and consistent use of technology. You are energized by helping teams adopt new tools, learn how to use them effectively, and confidently communicate their value to customers. You have a natural ability to break down complex workflows, teach people how to execute them, and ensure FBA adoption across the team. You think long-term, build scalable systems, and thrive in a role where developing people, improving processes, and strengthening technology adoption fuels success.
Why This Role Matters: Milestone’s sales organization succeeds when teams are:
Well trained
Well equipped
Well supported
Technologically enabled
Process-driven
Aligned and accountable
The Sales Manager ensures this happens every day. This role is the backbone of sales execution, leading coaching rhythms, refining processes, improving data integrity, strengthening NewMile adoption, building onboarding programs, aligning systems, and removing obstacles that hinder performance. As Milestone’s technology evolves, the Sales Manager ensures sales teams understand how to use it, speak to it, sell it, and drive customer adoption.
Who Your Internal Customers Are and How This Role Delivers Value to Them:
VP, Growth Operations:
You translate high-level sales strategy into day-to-day execution, ensuring the sales organization has the systems, coaching, and process discipline needed to deliver predictable results.
Market Leaders & Territory Growth Teams:
You provide clarity, alignment, and accountability to ensure Business Development Representatives and Outside Sales Reps execute consistently, support regional priorities, and strengthen customer relationships.
Business Development Representatives & Outside Sales Reps:
You equip them with the tools, training, coaching, and systems they need to sell effectively, grow gross profit, expand accounts, deliver excellent customer experiences, and communicate the value of NewMile.
FP&A/Sales Operations:
You partner closely to ensure sales reporting, forecasting, systems, and analytics are accurate, timely, and actionable, enabling strong decision-making and accountability.
NewMile Team:
You support technology deployment and adoption by ensuring sales team members are trained, equipped, and confident in using NewMile, speaking to its value, and driving customer adoption.
Operations & Dispatch Teams:
You remove barriers between sales and operations, improve handoffs, and ensure the sales team’s commitments can be executed consistently and successfully.
Customers & Haulers:
You help elevate the customer and hauler experience by ensuring smooth onboarding, clear communication, process consistency, and a sales team that represents Milestone’s values with professionalism and accuracy.
What You'll Obsess Over to Be Successful
Ensuring every sales process is executed within Milestone’s Followed By All (FBA) standards
High-quality coaching, development, and performance management for BDRs, AMs, and Sales Ops
Gross Profit growth and strong territory-level sales performance
Adoption, utilization, and confident communication of NewMile across all sales roles
Ensure team members can confidently explain NewMile to customers and prospects
Clean, accurate sales data and reliable forecasting rhythms
Clear expectations, accountability, and consistent behaviors across all sales teams
Smooth handoffs between sales, operations, dispatch, and customer onboarding
Removing obstacles that slow down the sales team or impact customer experience
Repeatable processes, scalable systems, and aligned sales execution across regions
Ensuring every team member has the tools, training, and support necessary to succeed
Your Impact/What you’ll Own & Drive Lead, Manage, and Hold the Team Accountable (LMA)
Lead Business Development Representatives, Outside Sales Reps, and Sales Operations team members
Create coaching rhythms, performance reviews, and development plans
Uphold Milestone’s values, culture, and expectations of excellence
Strengthen Sales Execution & Gross Profit Growth
Drive consistency in prospecting, pipeline management, quoting, and account expansion
Partner with Growth Operations and Market Leaders to align on pricing and margin expectations
Coach teams to focus on profitable opportunities, disciplined follow-through, and closing opportunities
Measurables
Gross Profit growth
Sales targets and activity metrics
NewMile adoption and usage compliance
Sales forecast accuracy and data quality
BDR and Outside Sales performance and retention
Customer onboarding cycle time, customer satisfaction, and account growth
% alignment with sales FBA processes
Potential Career Path
Senior Sales Manager
Director of Sales
VP of Sales
Head of Growth Operations
VP of Growth Operations
Requirements
5–7+ years of experience in sales leadership, sales enablement, or revenue operations
Experience managing teams of BDRs, AMs, or sales support roles
Strong process discipline and familiarity with FBA-style execution
Experience training teams on technology tools and workflows
Proficiency with CRM systems; experience with dispatch/logistics tech a plus
Ability to communicate complex features simply and effectively
Strong coaching, problem-solving, and people development skills
Ability to work cross-functionally and solve operational challenges
Thrives in a fast-paced, evolving, high-growth environment
#J-18808-Ljbffr
Are You Ready to Change the Industry Together?
Milestone is a tech-enabled, asset-light logistics provider transforming the civil construction supply chain. We’re on a mission to accelerate how infrastructure gets built through smarter movement of materials, technology-driven transparency, and customer-centric efficiency.
As Milestone continues to scale, the
Sales Manager
plays a critical leadership role enabling our sales organization behind the scenes. This leader is not a quota-carrying seller, they are the performance engine supporting the systems, people, coaching, and processes that make sales successful. Reporting to the VP of Growth Operations, the Sales Manager leads and develops Business Development Representatives, Outside Sales Reps, and Sales Operations teams, ensuring they have the tools, training, technology adoption, and support required to execute consistently and predictably. This leader embeds Followed By All (FBA) across all sales processes, builds high-performing teams, eliminates barriers, and ensures the sales organization deeply understands and leverages Milestone’s technology, NewMile, to create value for customers and drive growth.
Mission:
We are a family of brands committed to raising the standard of service in the aggregate distribution industry.
Vision:
Accelerating the world's infrastructure.
Our Values
1% Better, Every Day:
Continuous growth is a part of who we are as professionals and people. We are committed to being better today than yesterday, so we are ready for who our organization needs us to be tomorrow.
Promise & Deliver:
Pick up the phone, respond, then get it done. We are reliable in every sense of the word and deliver quality work and customer service no matter our role. We own our areas and are accountable to ourselves and each other to build trust.
Find a Way or Make a Way:
There is no problem we can't solve. We work together and do hard things to simplify the lives of clients, haulers and each other. We find the best way and are open-minded to innovation, technology and new ways of working because we are building an organization to change our industry.
Candid, but Kind:
We tell each other the truth and challenge when we don’t agree. We build real relationships rooted in kindness and thoughtfulness. Our people will always be our #1 unique and we will never lose sight of that.
Rev it Up:
Positive energy fuels us to get us to our vision. Each of us contribute to our culture by bringing consistent energy and passion that ripples through our teams like a fire. We celebrate and praise each other's contributions and strive to create a place we all want to be.
Who You Are: You are a growth-minded, system-oriented people leader who thrives behind the scenes driving performance. You believe that great sales results come from clear processes, strong coaching, accurate data, and consistent use of technology. You are energized by helping teams adopt new tools, learn how to use them effectively, and confidently communicate their value to customers. You have a natural ability to break down complex workflows, teach people how to execute them, and ensure FBA adoption across the team. You think long-term, build scalable systems, and thrive in a role where developing people, improving processes, and strengthening technology adoption fuels success.
Why This Role Matters: Milestone’s sales organization succeeds when teams are:
Well trained
Well equipped
Well supported
Technologically enabled
Process-driven
Aligned and accountable
The Sales Manager ensures this happens every day. This role is the backbone of sales execution, leading coaching rhythms, refining processes, improving data integrity, strengthening NewMile adoption, building onboarding programs, aligning systems, and removing obstacles that hinder performance. As Milestone’s technology evolves, the Sales Manager ensures sales teams understand how to use it, speak to it, sell it, and drive customer adoption.
Who Your Internal Customers Are and How This Role Delivers Value to Them:
VP, Growth Operations:
You translate high-level sales strategy into day-to-day execution, ensuring the sales organization has the systems, coaching, and process discipline needed to deliver predictable results.
Market Leaders & Territory Growth Teams:
You provide clarity, alignment, and accountability to ensure Business Development Representatives and Outside Sales Reps execute consistently, support regional priorities, and strengthen customer relationships.
Business Development Representatives & Outside Sales Reps:
You equip them with the tools, training, coaching, and systems they need to sell effectively, grow gross profit, expand accounts, deliver excellent customer experiences, and communicate the value of NewMile.
FP&A/Sales Operations:
You partner closely to ensure sales reporting, forecasting, systems, and analytics are accurate, timely, and actionable, enabling strong decision-making and accountability.
NewMile Team:
You support technology deployment and adoption by ensuring sales team members are trained, equipped, and confident in using NewMile, speaking to its value, and driving customer adoption.
Operations & Dispatch Teams:
You remove barriers between sales and operations, improve handoffs, and ensure the sales team’s commitments can be executed consistently and successfully.
Customers & Haulers:
You help elevate the customer and hauler experience by ensuring smooth onboarding, clear communication, process consistency, and a sales team that represents Milestone’s values with professionalism and accuracy.
What You'll Obsess Over to Be Successful
Ensuring every sales process is executed within Milestone’s Followed By All (FBA) standards
High-quality coaching, development, and performance management for BDRs, AMs, and Sales Ops
Gross Profit growth and strong territory-level sales performance
Adoption, utilization, and confident communication of NewMile across all sales roles
Ensure team members can confidently explain NewMile to customers and prospects
Clean, accurate sales data and reliable forecasting rhythms
Clear expectations, accountability, and consistent behaviors across all sales teams
Smooth handoffs between sales, operations, dispatch, and customer onboarding
Removing obstacles that slow down the sales team or impact customer experience
Repeatable processes, scalable systems, and aligned sales execution across regions
Ensuring every team member has the tools, training, and support necessary to succeed
Your Impact/What you’ll Own & Drive Lead, Manage, and Hold the Team Accountable (LMA)
Lead Business Development Representatives, Outside Sales Reps, and Sales Operations team members
Create coaching rhythms, performance reviews, and development plans
Uphold Milestone’s values, culture, and expectations of excellence
Strengthen Sales Execution & Gross Profit Growth
Drive consistency in prospecting, pipeline management, quoting, and account expansion
Partner with Growth Operations and Market Leaders to align on pricing and margin expectations
Coach teams to focus on profitable opportunities, disciplined follow-through, and closing opportunities
Measurables
Gross Profit growth
Sales targets and activity metrics
NewMile adoption and usage compliance
Sales forecast accuracy and data quality
BDR and Outside Sales performance and retention
Customer onboarding cycle time, customer satisfaction, and account growth
% alignment with sales FBA processes
Potential Career Path
Senior Sales Manager
Director of Sales
VP of Sales
Head of Growth Operations
VP of Growth Operations
Requirements
5–7+ years of experience in sales leadership, sales enablement, or revenue operations
Experience managing teams of BDRs, AMs, or sales support roles
Strong process discipline and familiarity with FBA-style execution
Experience training teams on technology tools and workflows
Proficiency with CRM systems; experience with dispatch/logistics tech a plus
Ability to communicate complex features simply and effectively
Strong coaching, problem-solving, and people development skills
Ability to work cross-functionally and solve operational challenges
Thrives in a fast-paced, evolving, high-growth environment
#J-18808-Ljbffr