Overview
Title: Director of Facilities Administration
Department: Operations
Reports to: Vice President and Chief Operating Officer (VP/COO)
FLSA Status: Full-Time, Exempt
Starting Pay Range: $63,000
At the Orpheum Theatre Group, you will find amazing talent on our stages and throughout our dedicated staff. We are committed to serving the Mid-South through our nonprofit mission, which includes our numerous education and community engagement programs. Our Orpheum Theatre Group team is dynamic, creative, innovative, and community-minded, and we are ready to welcome you!
The Director of Facilities Administration ensures the long-term effectiveness, safety, and cost efficiency of all venues by overseeing contracts, compliance, housekeeping, preventative planning, and capital projects. This role is proactive and forward-looking, focusing on strategy, administration, and continuous improvement. Working closely with the COO and in tandem with the Director of Facilities Operations, this position provides strategic oversight while supporting operational execution. Each director is solely responsible for their defined areas of work, while collaborating to ensure seamless coordination and success.
Responsibilities
Develop and maintain all service and maintenance contracts, ensuring vendors deliver on quality, compliance, and value.
Lead the creation and management of long-term preventative maintenance schedules, integrating capital improvements and anticipating future facility needs.
Ensure compliance with health, safety, and building codes; oversee regulatory inspections, certifications, and reporting.
Manage the budgeting process for facilities, including forecasting, capital planning, and cost efficiency strategies.
Direct and lead housekeeping services to ensure venues are consistently clean, safe, and guest-ready.
Oversee FF&E inventory and make recommendations for upgrades, replacements, and sustainability initiatives.
Lead housekeeping staff and coordinators to coordinate and administer renovations, upgrades, and capital improvement projects.
Advise the COO on policies, improvements, and operational strategies to maximize efficiency and longevity of facilities.
Partner with the Director of Facilities Operations to align administrative planning with day-to-day facility needs.
Department and Organization Participation
Contribute to department and organizational goals as well as individual goals.
Assist as needed on all department duties as assigned.
Contribute to the organization’s mission, vision, values, and commitment to equity.
Qualifications and Experience
High School Diploma or GED required; college or trade school degree preferred.
Minimum 5 years of experience in relevant/related field.
Excellent facility maintenance skills and strong working knowledge of building procedures.
Working knowledge of electrical and plumbing trades.
An appreciation and understanding of historic architecture and its preservation, restoration, and rehabilitation is a plus.
Proficient computer skills in MS Word, Excel, TEAMS, ZOOM, and Internet usage.
Solid written/verbal communication skills with internal staff and external constituents.
Great organizational and multitasking abilities.
Preferred Skills
Fosters a high regard for exceptional customer service.
Adept at clear and personable communication across all functions of the business.
Possesses strong attention to detail with excellent organizational skills.
Willing to work flexible hours, including nights and weekends, as requested.
Must be physically able to move furniture or signage if asked.
Benefits and Perks
401(k) and 401(k) matching
Health, dental, vision, and life insurance
Paid time off
Unlimited paid sick time
Paid holidays
Parental leave
Parking provided
Tuition reimbursement opportunities
A diverse team of colleagues
Volunteer and committee opportunities
Tickets to select Orpheum and Halloran Centre events as available
Campus located in the heart of downtown Memphis with a historic theatre and modern performing arts and education center
Our Mission The mission of the Orpheum Theatre Group is to enhance the communities we serve by utilizing the performing arts to entertain, educate and enlighten while preserving the historic Orpheum Theatre and the Halloran Centre for Performing Arts & Education.
Our Vision The Orpheum Theatre Group will strive to be a world-class performing arts organization, serving as a cultural beacon and catalyst for positive change.
Our Values
Innovative: The Orpheum Theatre Group takes risk and invests in new ideas.
Inclusive: The Orpheum Theatre Group is welcoming and accepting to all.
Inspirational: The Orpheum Theatre Group motivates positive change through the performing arts.
Integrity: The Orpheum Theatre Group acts ethically and considers all viewpoints.
Impactful: The Orpheum Theatre Group provides meaningful opportunity.
Transformative: The Orpheum Theatre Group changes lives, Memphis and the world.
Our Commitment The Orpheum Theatre Group is an Equal Opportunity/ Affirmative Action Employer. We will consider applicants for all positions without regard to race, color, religion, national origin or ancestry, sex, age (40+), disability, veteran status, or any other legally protected status under local, state, or federal law.
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Department: Operations
Reports to: Vice President and Chief Operating Officer (VP/COO)
FLSA Status: Full-Time, Exempt
Starting Pay Range: $63,000
At the Orpheum Theatre Group, you will find amazing talent on our stages and throughout our dedicated staff. We are committed to serving the Mid-South through our nonprofit mission, which includes our numerous education and community engagement programs. Our Orpheum Theatre Group team is dynamic, creative, innovative, and community-minded, and we are ready to welcome you!
The Director of Facilities Administration ensures the long-term effectiveness, safety, and cost efficiency of all venues by overseeing contracts, compliance, housekeeping, preventative planning, and capital projects. This role is proactive and forward-looking, focusing on strategy, administration, and continuous improvement. Working closely with the COO and in tandem with the Director of Facilities Operations, this position provides strategic oversight while supporting operational execution. Each director is solely responsible for their defined areas of work, while collaborating to ensure seamless coordination and success.
Responsibilities
Develop and maintain all service and maintenance contracts, ensuring vendors deliver on quality, compliance, and value.
Lead the creation and management of long-term preventative maintenance schedules, integrating capital improvements and anticipating future facility needs.
Ensure compliance with health, safety, and building codes; oversee regulatory inspections, certifications, and reporting.
Manage the budgeting process for facilities, including forecasting, capital planning, and cost efficiency strategies.
Direct and lead housekeeping services to ensure venues are consistently clean, safe, and guest-ready.
Oversee FF&E inventory and make recommendations for upgrades, replacements, and sustainability initiatives.
Lead housekeeping staff and coordinators to coordinate and administer renovations, upgrades, and capital improvement projects.
Advise the COO on policies, improvements, and operational strategies to maximize efficiency and longevity of facilities.
Partner with the Director of Facilities Operations to align administrative planning with day-to-day facility needs.
Department and Organization Participation
Contribute to department and organizational goals as well as individual goals.
Assist as needed on all department duties as assigned.
Contribute to the organization’s mission, vision, values, and commitment to equity.
Qualifications and Experience
High School Diploma or GED required; college or trade school degree preferred.
Minimum 5 years of experience in relevant/related field.
Excellent facility maintenance skills and strong working knowledge of building procedures.
Working knowledge of electrical and plumbing trades.
An appreciation and understanding of historic architecture and its preservation, restoration, and rehabilitation is a plus.
Proficient computer skills in MS Word, Excel, TEAMS, ZOOM, and Internet usage.
Solid written/verbal communication skills with internal staff and external constituents.
Great organizational and multitasking abilities.
Preferred Skills
Fosters a high regard for exceptional customer service.
Adept at clear and personable communication across all functions of the business.
Possesses strong attention to detail with excellent organizational skills.
Willing to work flexible hours, including nights and weekends, as requested.
Must be physically able to move furniture or signage if asked.
Benefits and Perks
401(k) and 401(k) matching
Health, dental, vision, and life insurance
Paid time off
Unlimited paid sick time
Paid holidays
Parental leave
Parking provided
Tuition reimbursement opportunities
A diverse team of colleagues
Volunteer and committee opportunities
Tickets to select Orpheum and Halloran Centre events as available
Campus located in the heart of downtown Memphis with a historic theatre and modern performing arts and education center
Our Mission The mission of the Orpheum Theatre Group is to enhance the communities we serve by utilizing the performing arts to entertain, educate and enlighten while preserving the historic Orpheum Theatre and the Halloran Centre for Performing Arts & Education.
Our Vision The Orpheum Theatre Group will strive to be a world-class performing arts organization, serving as a cultural beacon and catalyst for positive change.
Our Values
Innovative: The Orpheum Theatre Group takes risk and invests in new ideas.
Inclusive: The Orpheum Theatre Group is welcoming and accepting to all.
Inspirational: The Orpheum Theatre Group motivates positive change through the performing arts.
Integrity: The Orpheum Theatre Group acts ethically and considers all viewpoints.
Impactful: The Orpheum Theatre Group provides meaningful opportunity.
Transformative: The Orpheum Theatre Group changes lives, Memphis and the world.
Our Commitment The Orpheum Theatre Group is an Equal Opportunity/ Affirmative Action Employer. We will consider applicants for all positions without regard to race, color, religion, national origin or ancestry, sex, age (40+), disability, veteran status, or any other legally protected status under local, state, or federal law.
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