
Omnichannel Customer Experience Leader
The Michael's Companies, Irving, Texas, United States, 75084
A leading retail company is seeking a Customer Experience Manager in Irving, Texas. This role focuses on delivering a customer-centric shopping experience by managing store operations and leading the team. Responsibilities include ensuring compliance with standard operating procedures and KPIs, training staff, and enhancing customer interactions. The ideal candidate will have retail management experience and a passion for customer service, as well as the ability to train and motivate a team effectively. The company offers comprehensive benefits including health insurance and employee discounts.
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