The Inside Sales Representative is responsible for
outbound prospecting and appointment setting
in support of two sales channels: A
National Sales Team
serving customers across the U.S. and Canada Local Sales Teams
in Dayton, Denver, Pittsburgh, and Houston This role is focused on
opening doors, qualifying interest, and scheduling high-quality meetings
for field and national sales representatives. The Inside Sales Representative does not close deals, but plays a critical role in creating a strong, consistent top-of-funnel pipeline. Key Responsibilities
Appointment Setting & Prospecting Conduct outbound calls, emails, and follow-ups to prospective and existing accounts Qualify leads based on defined criteria (industry, role, need, timing, etc.) Schedule introductory meetings, discovery calls, and on-site or virtual appointments for sales representatives Coordinate closely with: Local sales teams in Dayton, Denver, Pittsburgh, and Houston Understand each team’s priorities, target accounts, and capacity Route appointments appropriately and ensure smooth handoff to the sales team Maintain accurate notes and context so sales reps are prepared for each meeting Pipeline & Activity Management
Track outreach, conversations, and scheduled appointments in internal systems (CRM or equivalent tools) Maintain a consistent cadence of follow-ups and re-engagement Meet or exceed weekly and monthly activity and appointment targets Provide feedback to sales leadership on prospect response, objections, and market trends Communication & Professional Representation
Serve as a professional first point of contact for prospective customers Clearly and confidently communicate the company’s value proposition Represent the brand with credibility, organization, and responsiveness Qualifications
Required 1–3 years of inside sales, sales development, appointment setting, or customer outreach experience Strong phone presence and written communication skills Comfortable with outbound prospecting and follow-up Highly organized with the ability to manage multiple priorities and stakeholders Proficient with Microsoft Office and/or sales productivity tools (CRM experience a plus) Preferred Experience supporting both national and local sales teams Background in B2B sales, industrial, manufacturing, food processing, or service-based industries Familiarity with sales enablement tools (Teams, CRM, scheduling tools) Key Competencies for Success
Persistent, but professional follow-up Strong time and territory management Ability to adapt messaging for different audiences and regions Collaborative mindset and comfort working with multiple sales reps Results-oriented with attention to quality, not just quantity Performance Measures
Number of qualified appointments set per week/month Appointment quality and show rate Responsiveness and follow-through with sales teams Accuracy and consistency of activity tracking
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outbound prospecting and appointment setting
in support of two sales channels: A
National Sales Team
serving customers across the U.S. and Canada Local Sales Teams
in Dayton, Denver, Pittsburgh, and Houston This role is focused on
opening doors, qualifying interest, and scheduling high-quality meetings
for field and national sales representatives. The Inside Sales Representative does not close deals, but plays a critical role in creating a strong, consistent top-of-funnel pipeline. Key Responsibilities
Appointment Setting & Prospecting Conduct outbound calls, emails, and follow-ups to prospective and existing accounts Qualify leads based on defined criteria (industry, role, need, timing, etc.) Schedule introductory meetings, discovery calls, and on-site or virtual appointments for sales representatives Coordinate closely with: Local sales teams in Dayton, Denver, Pittsburgh, and Houston Understand each team’s priorities, target accounts, and capacity Route appointments appropriately and ensure smooth handoff to the sales team Maintain accurate notes and context so sales reps are prepared for each meeting Pipeline & Activity Management
Track outreach, conversations, and scheduled appointments in internal systems (CRM or equivalent tools) Maintain a consistent cadence of follow-ups and re-engagement Meet or exceed weekly and monthly activity and appointment targets Provide feedback to sales leadership on prospect response, objections, and market trends Communication & Professional Representation
Serve as a professional first point of contact for prospective customers Clearly and confidently communicate the company’s value proposition Represent the brand with credibility, organization, and responsiveness Qualifications
Required 1–3 years of inside sales, sales development, appointment setting, or customer outreach experience Strong phone presence and written communication skills Comfortable with outbound prospecting and follow-up Highly organized with the ability to manage multiple priorities and stakeholders Proficient with Microsoft Office and/or sales productivity tools (CRM experience a plus) Preferred Experience supporting both national and local sales teams Background in B2B sales, industrial, manufacturing, food processing, or service-based industries Familiarity with sales enablement tools (Teams, CRM, scheduling tools) Key Competencies for Success
Persistent, but professional follow-up Strong time and territory management Ability to adapt messaging for different audiences and regions Collaborative mindset and comfort working with multiple sales reps Results-oriented with attention to quality, not just quantity Performance Measures
Number of qualified appointments set per week/month Appointment quality and show rate Responsiveness and follow-through with sales teams Accuracy and consistency of activity tracking
#J-18808-Ljbffr