City Wide Facility Solutions
of Michigan is all about developing our people! We pride ourselves on our team-centric approach, which places a strong emphasis on serving others with excellence in everything we do. You'll discover a vibrant and energetic work environment here, where individual achievements are celebrated alongside our collective victories as a team.
City Wide Facility Solutions
is excited to announce an opening for a
Facility Solutions Manager
(FSM) at our franchise location in Troy, Michigan.
We're looking for someone with experience in account management and route sales who thrives on building relationships to sell additional add-on services to our existing clients. The FSM serves as the "Single Point of Contact" for our commercial building customers, focusing on problem-solving and saving time.
Key Responsibilities
Develop and maintain positive relationships with existing clients by maintaining routes and offering solutions to ensure client satisfaction
Manage, expand, and diversify client partnerships, upselling accounts with other valued services
Collaborate with the operations team, communicating potential issues, successes and service changes
Engage with and manage night managers and independent contractors
Focus on electronic communication through the CRM
Implement the model and follow the program
Qualifications
Excellent customer service and relationships skills
Solve problems proactively
Ability to juggle multiple projects at once
Desire to learn and grow professionally
Highly organized
Work independently
Communicate in a professional, direct style
Computer/Smart Phone competency
Previous service industry experience
Requirements
2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Excellent verbal and strong written communication skills
Proficient in Microsoft Office and knowledge of CRM database
Ability to travel on a daily basis to client locations locally
Benefits
City Wide offers a competitive compensation package including base salary and uncapped commissions
City Wide Facility Solutions Benefits
Base Salary $60+ plus monthly commissions, and quarterly and annual bonuses
401 K with 4% match
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Public Holidays)
Paid Training & Development
Mileage reimbursement
Smartphone
Company laptop
#J-18808-Ljbffr
of Michigan is all about developing our people! We pride ourselves on our team-centric approach, which places a strong emphasis on serving others with excellence in everything we do. You'll discover a vibrant and energetic work environment here, where individual achievements are celebrated alongside our collective victories as a team.
City Wide Facility Solutions
is excited to announce an opening for a
Facility Solutions Manager
(FSM) at our franchise location in Troy, Michigan.
We're looking for someone with experience in account management and route sales who thrives on building relationships to sell additional add-on services to our existing clients. The FSM serves as the "Single Point of Contact" for our commercial building customers, focusing on problem-solving and saving time.
Key Responsibilities
Develop and maintain positive relationships with existing clients by maintaining routes and offering solutions to ensure client satisfaction
Manage, expand, and diversify client partnerships, upselling accounts with other valued services
Collaborate with the operations team, communicating potential issues, successes and service changes
Engage with and manage night managers and independent contractors
Focus on electronic communication through the CRM
Implement the model and follow the program
Qualifications
Excellent customer service and relationships skills
Solve problems proactively
Ability to juggle multiple projects at once
Desire to learn and grow professionally
Highly organized
Work independently
Communicate in a professional, direct style
Computer/Smart Phone competency
Previous service industry experience
Requirements
2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Excellent verbal and strong written communication skills
Proficient in Microsoft Office and knowledge of CRM database
Ability to travel on a daily basis to client locations locally
Benefits
City Wide offers a competitive compensation package including base salary and uncapped commissions
City Wide Facility Solutions Benefits
Base Salary $60+ plus monthly commissions, and quarterly and annual bonuses
401 K with 4% match
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Public Holidays)
Paid Training & Development
Mileage reimbursement
Smartphone
Company laptop
#J-18808-Ljbffr