Posted Friday, January 30, 2026 at 5:00 AM | Expires Saturday, February 7, 2026 at 4:59 AM
Overview
The Centers, through healing, teaching, and inspiring, provides individuals and families in Greater Cleveland the opportunity to reach their full potential. As a comprehensive social service and healthcare organization operating at 11 locations, we served over 20,000 individuals in 2024 through our four core service areas: Integrated Health & Wellness, Early Learning & Family Support, Workforce Development, and Residential Youth Programs. Our Values: At the center of The Centers is our team of nearly 700. We’re built on a culture of Belonging, Purpose, Bravery, Gratitude & Growth, and We Can & We Will —and we live these values every day. The Opportunity
We’re seeking a strategic, mission-driven Human Resources Business Partner who is passionate about creating workplaces where people thrive. This isn’t your typical HR role— it’s an opportunity to be both an employee champion and a change agent, partnering directly with program leaders to align our culture and business objectives while leading a team of two HR Generalists. In this role, you’ll work at the intersection of strategy and execution, helping us operationalize our mission while ensuring every team member feels supported, valued, and empowered to do their best work. You’ll be a trusted advisor to people leaders, a coach to your team, and a champion for equity and belonging in all people practices. What You'll Do
Lead with Heart and Strategy
Partner with the Vice President of People and Culture to bring our strategic plan to life Lead and develop a team of HR Generalists, inspiring them to deliver exceptional HR service Partner and consult with assigned programs to help them achieve operational and strategic success
Create Exceptional Employee Experiences
Co-create high-quality employee experiences with team members at all levels Build relationships that improve work life, morale, productivity, and retention Champion belonging in every interaction
Drive Performance and Growth
Coach people leaders through performance management, talent development, and career planning Analyze trends and metrics to develop data-informed solutions that improve retention, engagement, and belonging Guide workforce planning and succession planning
Navigate Complex Employee Relations
Manage and resolve complex employee and labor relations matters with fairness and empathy Conduct thorough, objective investigations and grievance hearings Ensure we honor our commitments under the collective bargaining agreement
Be a Trusted Consultant
Provide expert guidance on HR policy, compliance, and employment law Partner with legal counsel to reduce risk while maintaining our human-centered approach Support organizational communication and change management initiatives
What We're Looking For
Your Background
5-7 years of progressive HR experience with demonstrated leadership and consultancy Bachelor\'s degree in Human Resources, Business Administration, or related field (Master\'s preferred) Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred Experience with labor relations and collective bargaining agreements preferred Experience leading and developing HR team members Who You Are
You lead with empathy and courage. You\'re not afraid to challenge assumptions, speak up for what\'s right, and support others who take informed risks. You champion belonging. You create psychological safety through active listening, ensure all voices are heard, and celebrate contributions from every role and level. You\'re mission-driven. You connect your work to community impact and make decisions by asking "how does this serve our mission?" You demonstrate accountability with grace. You take ownership, persist through setbacks with collaborative problem-solving, and honor your commitments. You embrace continuous growth. You seek feedback with openness, invest in developing others, and approach your work with humility. Your Skills
Exceptional communication and listening skills—you can facilitate difficult conversations with empathy and clarity Strong business acumen with ability to connect HR initiatives to organizational outcomes Data-informed decision-making balanced with deep care for people Cultural intelligence and commitment to equity, inclusion, and serving diverse populations Change agility—you thrive in ambiguity and lead through transformation with confidence High emotional intelligence, authenticity, and capacity for vulnerability What We Offer
Employee Assistance Program (EAP) Annual subscription to Calm app Working on Wellness affinity group Resilience training and critical incident support Individualized coaching opportunities Career guidance and advancement pathways Great front-line managers who care about your success and development Hybrid work flexibility Competitive compensation and benefits A culture where people thrive, grounded in our values of Belonging, Purpose, Bravery, Gratitude & Growth, and We Can & We Will Opportunity to make meaningful impact in Greater Cleveland Connection to a mission that matters—helping individuals and families reach their full potential Ready to Make an Impact?
If you’re ready to bring your HR expertise, your heart, and your commitment to mission-driven work to an organization where you can truly make a difference, we want to hear from you. To Apply: Please submit your resume and a cover letter that tells us why The Centers\' mission resonates with you and how your values align with ours. The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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The Centers, through healing, teaching, and inspiring, provides individuals and families in Greater Cleveland the opportunity to reach their full potential. As a comprehensive social service and healthcare organization operating at 11 locations, we served over 20,000 individuals in 2024 through our four core service areas: Integrated Health & Wellness, Early Learning & Family Support, Workforce Development, and Residential Youth Programs. Our Values: At the center of The Centers is our team of nearly 700. We’re built on a culture of Belonging, Purpose, Bravery, Gratitude & Growth, and We Can & We Will —and we live these values every day. The Opportunity
We’re seeking a strategic, mission-driven Human Resources Business Partner who is passionate about creating workplaces where people thrive. This isn’t your typical HR role— it’s an opportunity to be both an employee champion and a change agent, partnering directly with program leaders to align our culture and business objectives while leading a team of two HR Generalists. In this role, you’ll work at the intersection of strategy and execution, helping us operationalize our mission while ensuring every team member feels supported, valued, and empowered to do their best work. You’ll be a trusted advisor to people leaders, a coach to your team, and a champion for equity and belonging in all people practices. What You'll Do
Lead with Heart and Strategy
Partner with the Vice President of People and Culture to bring our strategic plan to life Lead and develop a team of HR Generalists, inspiring them to deliver exceptional HR service Partner and consult with assigned programs to help them achieve operational and strategic success
Create Exceptional Employee Experiences
Co-create high-quality employee experiences with team members at all levels Build relationships that improve work life, morale, productivity, and retention Champion belonging in every interaction
Drive Performance and Growth
Coach people leaders through performance management, talent development, and career planning Analyze trends and metrics to develop data-informed solutions that improve retention, engagement, and belonging Guide workforce planning and succession planning
Navigate Complex Employee Relations
Manage and resolve complex employee and labor relations matters with fairness and empathy Conduct thorough, objective investigations and grievance hearings Ensure we honor our commitments under the collective bargaining agreement
Be a Trusted Consultant
Provide expert guidance on HR policy, compliance, and employment law Partner with legal counsel to reduce risk while maintaining our human-centered approach Support organizational communication and change management initiatives
What We're Looking For
Your Background
5-7 years of progressive HR experience with demonstrated leadership and consultancy Bachelor\'s degree in Human Resources, Business Administration, or related field (Master\'s preferred) Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred Experience with labor relations and collective bargaining agreements preferred Experience leading and developing HR team members Who You Are
You lead with empathy and courage. You\'re not afraid to challenge assumptions, speak up for what\'s right, and support others who take informed risks. You champion belonging. You create psychological safety through active listening, ensure all voices are heard, and celebrate contributions from every role and level. You\'re mission-driven. You connect your work to community impact and make decisions by asking "how does this serve our mission?" You demonstrate accountability with grace. You take ownership, persist through setbacks with collaborative problem-solving, and honor your commitments. You embrace continuous growth. You seek feedback with openness, invest in developing others, and approach your work with humility. Your Skills
Exceptional communication and listening skills—you can facilitate difficult conversations with empathy and clarity Strong business acumen with ability to connect HR initiatives to organizational outcomes Data-informed decision-making balanced with deep care for people Cultural intelligence and commitment to equity, inclusion, and serving diverse populations Change agility—you thrive in ambiguity and lead through transformation with confidence High emotional intelligence, authenticity, and capacity for vulnerability What We Offer
Employee Assistance Program (EAP) Annual subscription to Calm app Working on Wellness affinity group Resilience training and critical incident support Individualized coaching opportunities Career guidance and advancement pathways Great front-line managers who care about your success and development Hybrid work flexibility Competitive compensation and benefits A culture where people thrive, grounded in our values of Belonging, Purpose, Bravery, Gratitude & Growth, and We Can & We Will Opportunity to make meaningful impact in Greater Cleveland Connection to a mission that matters—helping individuals and families reach their full potential Ready to Make an Impact?
If you’re ready to bring your HR expertise, your heart, and your commitment to mission-driven work to an organization where you can truly make a difference, we want to hear from you. To Apply: Please submit your resume and a cover letter that tells us why The Centers\' mission resonates with you and how your values align with ours. The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr