Bilingual Spanish Confirmation Specialist - On-Site
Renuity, Fort Lauderdale, Florida, us, 33336
Overview
Call Center Confirmation Specialist - Bilingual Spanish
Renuity is hiring for an in-office Call Center Confirmation Specialist role. This position offers $16/hour plus uncapped bonuses with potential to earn up to $60,000 to $90,000 per year. This is an in-office position located at 3801 SW 30th Avenue, Fort Lauderdale, FL 33312.
Earn up to $60,000 to $90,000/yr through base pay and uncapped commissions.
What we offer
Hourly base pay plus uncapped commissions
Average first year income range up to $60,000 to $90,000/yr
Growth Opportunities based upon merit and performance
Medical, dental, life and disability insurance plans
Paid Holidays and Paid Time-Off
Competitive 401(k) retirement savings plan, matched by Renuity
Company wellness incentives
About This Role
Verify, qualify, and finalize customer appointments to ensure they meet company requirements
Contact customers, assess appointment eligibility, document confirmation results
Work closely with scheduling and sales teams
Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives
Schedule: Mon-Fri 11:30am to 8pm
Weekend availability - Sat and Sun 10am to 7pm
Key Qualifications
At least one (1) year experience in a quality assurance, call center role
Must be tech-savvy and familiar with data entry and Microsoft Office
Ability to type 30 WPM or more
Familiarity with Five9 - a plus!
Multitasking between engaging with customers and entering data on different platforms efficiently
Bilingual skills in both English and Spanish
Active listening skills and ability to build rapport
Outgoing personality, assertive and professional
Attention to detail
High School Diploma or Equivalent
Type: W2 position, Full-time, In-Office
Office Location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312
About Renuity Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies—including Mad City Windows & Baths, Statewide Remodeling, Rite Window, and Closet America. We are backed by private equity and focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide.
At Renuity, you’ll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company’s success. Our people work closely with executive leadership, embrace innovation, and drive real impact. To learn more, visit www.renuityhome.com.
Equal Opportunity Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. For questions regarding your application, contact TA@renuityhome.com. To access Renuity\'s Privacy Policy, please visit our site.
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Renuity is hiring for an in-office Call Center Confirmation Specialist role. This position offers $16/hour plus uncapped bonuses with potential to earn up to $60,000 to $90,000 per year. This is an in-office position located at 3801 SW 30th Avenue, Fort Lauderdale, FL 33312.
Earn up to $60,000 to $90,000/yr through base pay and uncapped commissions.
What we offer
Hourly base pay plus uncapped commissions
Average first year income range up to $60,000 to $90,000/yr
Growth Opportunities based upon merit and performance
Medical, dental, life and disability insurance plans
Paid Holidays and Paid Time-Off
Competitive 401(k) retirement savings plan, matched by Renuity
Company wellness incentives
About This Role
Verify, qualify, and finalize customer appointments to ensure they meet company requirements
Contact customers, assess appointment eligibility, document confirmation results
Work closely with scheduling and sales teams
Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives
Schedule: Mon-Fri 11:30am to 8pm
Weekend availability - Sat and Sun 10am to 7pm
Key Qualifications
At least one (1) year experience in a quality assurance, call center role
Must be tech-savvy and familiar with data entry and Microsoft Office
Ability to type 30 WPM or more
Familiarity with Five9 - a plus!
Multitasking between engaging with customers and entering data on different platforms efficiently
Bilingual skills in both English and Spanish
Active listening skills and ability to build rapport
Outgoing personality, assertive and professional
Attention to detail
High School Diploma or Equivalent
Type: W2 position, Full-time, In-Office
Office Location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312
About Renuity Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies—including Mad City Windows & Baths, Statewide Remodeling, Rite Window, and Closet America. We are backed by private equity and focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide.
At Renuity, you’ll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company’s success. Our people work closely with executive leadership, embrace innovation, and drive real impact. To learn more, visit www.renuityhome.com.
Equal Opportunity Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. For questions regarding your application, contact TA@renuityhome.com. To access Renuity\'s Privacy Policy, please visit our site.
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