Customer Service Representative
Liquid Environmental Solutions, Eastlake, Ohio, United States, 44095
Position Overview
Part‑Time Customer Service Representative
Location Ciro’s Sewer Cleaning – Branch Office (on‑site)
Schedule Monday – Friday | 9:00 AM – 2:00 PM (EST)
Job Type Part‑Time (25 hours per week)
Compensation Wages starting at $21/hr (no prior industry experience required!)
Job Details Do you enjoy working with customers, staying organized, and keeping an office running smoothly? Ciro’s Sewer Cleaning is seeking a Part‑Time Customer Service Representative to support our branch with customer phone handling, scheduling, administrative tasks, and service coordination. In this role, you’ll work directly with our office and field teams to ensure customers receive accurate information, timely scheduling, and the highest level of service.
If you’re dependable, friendly, comfortable learning our systems, and able to multitask in a fast‑paced service environment, this position is a great opportunity!
What You’ll Do
Answer inbound customer calls and listen to service needs
Schedule appointments, service calls, or inquiries using company procedures
Communicate with field personnel to assist with scheduling and workflow updates
Enter customer notes, service requests, and call documentation into office systems
Support payment processing, invoicing, data entry, and general office administrative tasks
Help keep the office organized through filing, record maintenance, and accurate documentation
Provide professional service and assist with customer follow‑up when needed
Perform additional office support duties as requested by the Branch Manager
What We’re Looking For
Customer service or administrative experience (preferred in plumbing, HVAC, dispatching, or similar industries)
Strong communication and phone etiquette
Ability to learn office systems quickly and accurately enter customer information
Comfortable with Microsoft Office: Outlook, Excel, Word
Organized, dependable, and capable of multitasking
Able to work independently and maintain professionalism at all times
Why Join Us? Ciro’s Sewer Cleaning is committed to delivering outstanding service to our customers and supporting our employees with a collaborative team environment. This role offers a consistent daytime schedule, hands‑on office experience, and growth potential for employees who want to expand into dispatching, administrative support, or customer solutions roles over time.
Benefits & Perks
Stable daytime schedule
Supportive and friendly branch environment
Opportunities for professional growth and skill development
Employee referral program
Potential cross‑training opportunities in office administration or dispatching
(Part‑time roles may have different benefit eligibility requirements; specifics can be confirmed during the interview process)
Work Location On‑site at Ciro’s Sewer Cleaning Branch Office. Employees must be able to reliably commute to the branch.
Ready to Apply? If you’re a motivated, detail‑oriented individual who enjoys customer interaction and office support, we’d love to hear from you. Apply today and bring your talent to a team that values outstanding service and commitment!
Work Setting
Office, on‑site
Monday–Friday, 9:00 AM – 2:00 PM (EST)
Part‑Time
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Location Ciro’s Sewer Cleaning – Branch Office (on‑site)
Schedule Monday – Friday | 9:00 AM – 2:00 PM (EST)
Job Type Part‑Time (25 hours per week)
Compensation Wages starting at $21/hr (no prior industry experience required!)
Job Details Do you enjoy working with customers, staying organized, and keeping an office running smoothly? Ciro’s Sewer Cleaning is seeking a Part‑Time Customer Service Representative to support our branch with customer phone handling, scheduling, administrative tasks, and service coordination. In this role, you’ll work directly with our office and field teams to ensure customers receive accurate information, timely scheduling, and the highest level of service.
If you’re dependable, friendly, comfortable learning our systems, and able to multitask in a fast‑paced service environment, this position is a great opportunity!
What You’ll Do
Answer inbound customer calls and listen to service needs
Schedule appointments, service calls, or inquiries using company procedures
Communicate with field personnel to assist with scheduling and workflow updates
Enter customer notes, service requests, and call documentation into office systems
Support payment processing, invoicing, data entry, and general office administrative tasks
Help keep the office organized through filing, record maintenance, and accurate documentation
Provide professional service and assist with customer follow‑up when needed
Perform additional office support duties as requested by the Branch Manager
What We’re Looking For
Customer service or administrative experience (preferred in plumbing, HVAC, dispatching, or similar industries)
Strong communication and phone etiquette
Ability to learn office systems quickly and accurately enter customer information
Comfortable with Microsoft Office: Outlook, Excel, Word
Organized, dependable, and capable of multitasking
Able to work independently and maintain professionalism at all times
Why Join Us? Ciro’s Sewer Cleaning is committed to delivering outstanding service to our customers and supporting our employees with a collaborative team environment. This role offers a consistent daytime schedule, hands‑on office experience, and growth potential for employees who want to expand into dispatching, administrative support, or customer solutions roles over time.
Benefits & Perks
Stable daytime schedule
Supportive and friendly branch environment
Opportunities for professional growth and skill development
Employee referral program
Potential cross‑training opportunities in office administration or dispatching
(Part‑time roles may have different benefit eligibility requirements; specifics can be confirmed during the interview process)
Work Location On‑site at Ciro’s Sewer Cleaning Branch Office. Employees must be able to reliably commute to the branch.
Ready to Apply? If you’re a motivated, detail‑oriented individual who enjoys customer interaction and office support, we’d love to hear from you. Apply today and bring your talent to a team that values outstanding service and commitment!
Work Setting
Office, on‑site
Monday–Friday, 9:00 AM – 2:00 PM (EST)
Part‑Time
#J-18808-Ljbffr