Job Summary
As an Account Manager, you’ll manage client relationships, oversee policy renewals, and ensure coverage meets evolving business needs. This position is ideal for someone who thrives in a fast‑paced environment, values client service, and enjoys collaborating with a team to provide tailored risk management strategies.
Essential Functions
Service Commercial Lines accounts as assigned
Provide administrative and clerical support to producers.
Assistin premium collection per agency procedures
Serve asliaisonbetween clients and insurance companies, including issues involving billing, policy changes, cancellations, claims, etc.
Review applications, policies, endorsements, audits, cancellations for accuracy
Assistclients with policy changes, coverage and accounting questions, resolves problems
Prepare proposals and financial contracts
Bind coverage
Invoice policies and endorsements as particular to the line of insurance
Follow up on new and renewal quotes
All other service issues
Researchesandresolvesproblems and concerns of clientsregardingbilling, policy changes, cancellations, claims, etc.
Assistproducers with renewals for current clients per company procedure.
Market accounts90 daysfrom the effective date.
Assistproducers inidentifyingadditionalareas of coverage needed
Review quotations for accuracy of coverages/limits
Assistwith negotiating quotes with carriers when necessary
Maintain agency management system with both written and verbal communication of all transactions
Assistsin training new commercial Account Managers, as needed.
Assistother agency departments in securing and/or providing necessary information on mutual clients
Participate in seminars and classes for skill and knowledge development
All other duties as assigned.
Employeesare responsible foradherence to the stated expectations of the E&O Plus Quality Management Program.
The employeeis responsible foradherence to the agency procedures and processes
Competencies & Qualifications
Ability to analyze complex insurance situations, needs and options and communicate theseoptions both verbally and in writing in a clear, concise manner
Must be able to work independently with limited supervision
Must be able to prioritize and effectively manage multiple tasks at once
Intermediate computer skills with demonstrated knowledge of Microsoft Word, Excel, and PowerPoint
Strong verbal and written communication and negotiation skills
Ability to deal with problems involving clients and staff, as well as vendors
Ability to demonstrate attention to detail with high degree of accuracy
Ability to multitask and prioritize a variety of activities
Ability to demonstrate a “client first” attitude
Ability to work on a team effectively
Education & Experience
Minimum of 5 years related experience in the insurance industry
Knowledge of Applied Epic is highly preferred
Property & Casualty License
Pay Transparency Range $70,000 - $75,000 USD
Disclaimer While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO) FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits FRP offers a comprehensive range of health‑related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
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Essential Functions
Service Commercial Lines accounts as assigned
Provide administrative and clerical support to producers.
Assistin premium collection per agency procedures
Serve asliaisonbetween clients and insurance companies, including issues involving billing, policy changes, cancellations, claims, etc.
Review applications, policies, endorsements, audits, cancellations for accuracy
Assistclients with policy changes, coverage and accounting questions, resolves problems
Prepare proposals and financial contracts
Bind coverage
Invoice policies and endorsements as particular to the line of insurance
Follow up on new and renewal quotes
All other service issues
Researchesandresolvesproblems and concerns of clientsregardingbilling, policy changes, cancellations, claims, etc.
Assistproducers with renewals for current clients per company procedure.
Market accounts90 daysfrom the effective date.
Assistproducers inidentifyingadditionalareas of coverage needed
Review quotations for accuracy of coverages/limits
Assistwith negotiating quotes with carriers when necessary
Maintain agency management system with both written and verbal communication of all transactions
Assistsin training new commercial Account Managers, as needed.
Assistother agency departments in securing and/or providing necessary information on mutual clients
Participate in seminars and classes for skill and knowledge development
All other duties as assigned.
Employeesare responsible foradherence to the stated expectations of the E&O Plus Quality Management Program.
The employeeis responsible foradherence to the agency procedures and processes
Competencies & Qualifications
Ability to analyze complex insurance situations, needs and options and communicate theseoptions both verbally and in writing in a clear, concise manner
Must be able to work independently with limited supervision
Must be able to prioritize and effectively manage multiple tasks at once
Intermediate computer skills with demonstrated knowledge of Microsoft Word, Excel, and PowerPoint
Strong verbal and written communication and negotiation skills
Ability to deal with problems involving clients and staff, as well as vendors
Ability to demonstrate attention to detail with high degree of accuracy
Ability to multitask and prioritize a variety of activities
Ability to demonstrate a “client first” attitude
Ability to work on a team effectively
Education & Experience
Minimum of 5 years related experience in the insurance industry
Knowledge of Applied Epic is highly preferred
Property & Casualty License
Pay Transparency Range $70,000 - $75,000 USD
Disclaimer While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO) FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits FRP offers a comprehensive range of health‑related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
#J-18808-Ljbffr