Hybrid IT Service Desk Analyst - Windows & VPN Support

A global law firm located in Louisville is seeking an IT Service Desk Analyst to provide professional technology support and assist users with technology-related incidents. The successful candidate will troubleshoot issues with Windows operating systems, networks, and various applications, and support users in a hybrid work environment. A minimum of three years of relevant experience in a professional services setting is preferred, along with strong communication skills and IT certifications. This position is full-time with core hours of 9:00 a.m. to 5:30 p.m. ET. #J-18808-Ljbffr