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Landscape Account Manager (Commercial exp. req. $95K+)

#twiceasnice Recruiting, Boston, Massachusetts, us, 02298

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Overview Salary: $80,000 - $95,000 + Incentives and Bonuses

Benefits: Medical, Dental, Vision, Company Truck + Gas Card, Laptop, Cellphone, PTO, Paid Holidays, 401k w/ match, Tuition Reimbursement, Life Insurance, Short/Long Term Disability

Job Type: Full-Time

Territory: Within 50 miles of Taunton, MA

Typical Hours: 7:00 AM – 3:00 PM or 8:00 AM – 4:00 PM (flexible start/end times) Mon-Fri

Start Date: ASAP

Sponsorship is not available

Our client in the commercial landscape industry is looking for an Account Manager to add to their team in the Taunton, MA area. You will be responsible for overseeing existing client accounts, managing new customer acquisitions for landscaping projects, and ensuring client satisfaction to maximize retention and service offerings. To be successful in this role, you must have landscaping experience in the local area, exceptional customer service skills, and the ability to manage multiple projects at once. This is an excellent opportunity to join a large, commercial landscaping company with a stellar industry reputation and client retention rate. There are many avenues to cross-train and grow your career within the company.

Responsibilities

Oversee an existing portfolio of maintenance and snow accounts

Assess and renew client contracts

Conduct client meetings and site walk-throughs

Serve as client\'s primary point of contact

Ensure client satisfaction and quality of work

Upsell enhancement opportunities to clients

Schedule work and direct activities on the job site

Manage, maintain, and teach the design intent of property

Lead and motivate crews

Assist management with managing labor hours and work quality

Address and resolve client issues by evaluating concerns and developing solutions

Assist landscaping crews by having a hands-on approach

Qualifications

4+ years of landscaping experience required

Account management or crew management experience required

Proficiency in Microsoft Office suite required

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