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Medical Assistant/Patient Representative

Methodist Health System, Dallas, Texas, United States, 75215

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Hours of Work:

40

Days Of Week:

5

Work Shift:

Job Description The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.

Job Requirements

Bachelor’s degree in Human Resources, Business Administration or related field

Graduation from an accredited program for medical assistants

National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date

Valid Basic Life Support Certification

2 or more years of professional medical assisting in a practice setting preferred

Strong proficiency using Microsoft Office products

Strong oral and written communication skills

Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Job Responsibilities

Communicate clearly and openly

Build relationships to promote a collaborative environment

Be accountable for your performance

Always look for ways to improve the patient experience

Take initiative for your professional growth

Be engaged and eager to build a winning team

Maintains strict patient confidentiality, and will use complete discretion when discussing patient information

May perform intramuscular, intradermal or subcutaneous injections with complete documentation

Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures

Takes patient history and vitals

Performs general nursing duties as appropriate within the licensure and state guidelines, and conforms to OSHA Regulations and Precautions

Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave

Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module

Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized

On a monthly basis check for expired medication, keeping appropriate documentation and disposal

Prepare FMLA forms and various documents that come in for physician review and signature (e.g., Home health, prescription pre‑certs)

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award‑winning workplace:

Awards and Recognition

Newsweek’s America’s Most Admired Workplaces 2026

Glassdoor’s Best-Led Companies 2025

Fortune’s Best Workplaces in Health Care 2025

Great Place to Work Certified 2026‑2026

Glassdoor’s Best Places to Work 2025

TIME’s Best Companies for Future Leaders 2025

Military Friendly – Gold Employer 2025

Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

Becker’s Healthcare Top Places to Work in Healthcare 2025

Newsweek’s Greatest Workplaces 2025

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