Christian Brothers Automotive is a rapidly growing, full-service auto repair company in the United States, with over 265 locations nationwide. Recognized for its commitment to integrity and superior customer service, the company operates under the core value of “loving your neighbor as yourself.” Christian Brothers Automotive has never closed a store and has been ranked #2 as one of the Best Places to Work in Houston, TX by the Houston Chronicle. Additionally, the organization has consistently been recognized by Franchise Business Review for having some of the most satisfied franchisees in the industry.
Role Description
This full-time, on-site position as a Customer Service Representative is located in Temple, TX. The role involves providing exceptional customer service by addressing client inquiries, booking appointments, and ensuring a positive customer experience. The representative will act as a liaison between customers and the service team, providing updates and support to ensure customer satisfaction. Additionally, the role includes managing administrative tasks such as maintaining accurate records, organizing schedules, and facilitating smooth communication within the team. Qualifications
Strong customer service and communication skills, including active listening and empathy Proficiency in administrative tasks such as scheduling, data entry, and maintaining records Basic knowledge of the automotive industry or a willingness to learn Ability to multitask, prioritize tasks, and maintain attention to detail Proficiency in basic computer software and tools, including email and scheduling systems Ability to work on-site in Temple, TX, and contribute to a collaborative team environment High school diploma or equivalent required; a background in customer service is preferred
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This full-time, on-site position as a Customer Service Representative is located in Temple, TX. The role involves providing exceptional customer service by addressing client inquiries, booking appointments, and ensuring a positive customer experience. The representative will act as a liaison between customers and the service team, providing updates and support to ensure customer satisfaction. Additionally, the role includes managing administrative tasks such as maintaining accurate records, organizing schedules, and facilitating smooth communication within the team. Qualifications
Strong customer service and communication skills, including active listening and empathy Proficiency in administrative tasks such as scheduling, data entry, and maintaining records Basic knowledge of the automotive industry or a willingness to learn Ability to multitask, prioritize tasks, and maintain attention to detail Proficiency in basic computer software and tools, including email and scheduling systems Ability to work on-site in Temple, TX, and contribute to a collaborative team environment High school diploma or equivalent required; a background in customer service is preferred
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