Job Description
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T’s Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community.
Overall Purpose To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.
Key Roles and Responsibilities
Leadership and Customer Experience:
Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Data Analysis and Strategy Development:
Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
Operational Management and Efficiency:
Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
Strategic Policy and Innovation:
Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
Collaboration and Alignment:
Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.
Job Contribution Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates.
In the office 5 days a week, and some Saturdays on a rotating schedule.
Supervisor:
Yes
Education/Experience Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience.
Compensation Our Manager-Sales Loyalty earns between $55,000 - $92,500 USD Annual + commissions. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Perks and Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
AT&T internet (and fiber where available) and AT&T phone
Call to Action Ready to join our sales team? Apply today
Job Details Weekly Hours:
40
Time Type:
Regular
Location:
Richardson, Texas
Salary Range:
$55,000.00 - $92,500.00
Equal Employment Opportunity Statement It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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Join AT&T’s Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community.
Overall Purpose To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.
Key Roles and Responsibilities
Leadership and Customer Experience:
Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Data Analysis and Strategy Development:
Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
Operational Management and Efficiency:
Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
Strategic Policy and Innovation:
Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
Collaboration and Alignment:
Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.
Job Contribution Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates.
In the office 5 days a week, and some Saturdays on a rotating schedule.
Supervisor:
Yes
Education/Experience Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience.
Compensation Our Manager-Sales Loyalty earns between $55,000 - $92,500 USD Annual + commissions. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Perks and Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
AT&T internet (and fiber where available) and AT&T phone
Call to Action Ready to join our sales team? Apply today
Job Details Weekly Hours:
40
Time Type:
Regular
Location:
Richardson, Texas
Salary Range:
$55,000.00 - $92,500.00
Equal Employment Opportunity Statement It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
#J-18808-Ljbffr