Job Description
Together we will make a positive impact on our customers experience Located at Sydney Airport Permanent part time opportunity, working a 7 day rotational shift roster Our customers come first. We’re constantly challenging ourselves to reimagine our customer experience, and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter where they are. Responsibilities
Explore what’s possible, be challenged, solve problems and make a difference. Create a welcoming environment so customers start their journey with us positively. Meet and greet customers, board and disembark flights, assist special needs customers, marshal in aircraft, problem solve and care for unaccompanied minors. Qualifications
Ability to work a 7 day rotational shift roster covering a 24/7 operation. Recent face to face customer service experience within hospitality, tourism or other customer focused industries. A passion for customer service with a proactive ‘can do’ attitude. A proven ability to manage and diffuse difficult situations. Well-developed problem solving skills and able to follow through to resolution. A strong communicator and listener. Ability to work both in a team environment and independently. Ability to adapt to an ever changing, fast paced operational environment. Compassion and empathy for special needs customers. Exceptional grooming and personal presentation. Ability to successfully complete a Pre-Employment Medical. Benefits
Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options for eligible employees. Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. Equal Opportunity
Qantas is an equal opportunity employer. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. Applications close: 11:59pm (AEDT) on Sunday, 15th February.
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Together we will make a positive impact on our customers experience Located at Sydney Airport Permanent part time opportunity, working a 7 day rotational shift roster Our customers come first. We’re constantly challenging ourselves to reimagine our customer experience, and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter where they are. Responsibilities
Explore what’s possible, be challenged, solve problems and make a difference. Create a welcoming environment so customers start their journey with us positively. Meet and greet customers, board and disembark flights, assist special needs customers, marshal in aircraft, problem solve and care for unaccompanied minors. Qualifications
Ability to work a 7 day rotational shift roster covering a 24/7 operation. Recent face to face customer service experience within hospitality, tourism or other customer focused industries. A passion for customer service with a proactive ‘can do’ attitude. A proven ability to manage and diffuse difficult situations. Well-developed problem solving skills and able to follow through to resolution. A strong communicator and listener. Ability to work both in a team environment and independently. Ability to adapt to an ever changing, fast paced operational environment. Compassion and empathy for special needs customers. Exceptional grooming and personal presentation. Ability to successfully complete a Pre-Employment Medical. Benefits
Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options for eligible employees. Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. Equal Opportunity
Qantas is an equal opportunity employer. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. Applications close: 11:59pm (AEDT) on Sunday, 15th February.
#J-18808-Ljbffr