Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, with over 200 facilities worldwide. Copart connects vehicle sellers to more than 750,000 buyers in over 190 countries, delivering an unmatched experience through people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external Copart customers. The CSR is the primary point of contact for vehicle releases from body shops, residences, and other locations, and may also support chat and email customer support. The CSR offers solutions that aid customers and ensures a unique service experience while handling other office support functions as needed.
Responsibilities • Obtain release of vehicles located at body shops or other locations, including residences. • Answer and place calls in a professional manner, measured on call quality (knowledge, professionalism, follow‑up). • Resolve customer issues on the call and use company resources to gather information and offer solutions. • Support additional duties as assigned.
Required Skills and Experience
One year of office support or customer service experience preferred
High school diploma
Excellent customer service skills and attitude
Excellent written and verbal communication
Proficient with office equipment and MS Office Suite
Attention to detail and problem‑solving skills
Typing speed 45 WPM
Professional appearance
Ability to multi‑task in a fast‑paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 – $20. per hour
Benefits Summary
Medical/Dental/Vision
401k with company match
ESPP – Employee Stock Purchase Plan
EAP – Employee Assistance Program (no cost to you)
Vacation & Sick pay
Paid Company Holidays
Life and AD&D Insurance
Discounts
Employee Benefits
Medical/Dental/Vision
401k with company match
ESPP – Employee Stock Purchase Plan
EAP – Employee Assistance Program (no cost to you)
Vacation & Sick pay
Paid Company Holidays
Life and AD&D Insurance
Discounts
E-Verify Program Participant
E‑Verify Participation
Right to Work
#J-18808-Ljbffr
The Customer Service Representative (CSR) provides exceptional customer service to internal and external Copart customers. The CSR is the primary point of contact for vehicle releases from body shops, residences, and other locations, and may also support chat and email customer support. The CSR offers solutions that aid customers and ensures a unique service experience while handling other office support functions as needed.
Responsibilities • Obtain release of vehicles located at body shops or other locations, including residences. • Answer and place calls in a professional manner, measured on call quality (knowledge, professionalism, follow‑up). • Resolve customer issues on the call and use company resources to gather information and offer solutions. • Support additional duties as assigned.
Required Skills and Experience
One year of office support or customer service experience preferred
High school diploma
Excellent customer service skills and attitude
Excellent written and verbal communication
Proficient with office equipment and MS Office Suite
Attention to detail and problem‑solving skills
Typing speed 45 WPM
Professional appearance
Ability to multi‑task in a fast‑paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 – $20. per hour
Benefits Summary
Medical/Dental/Vision
401k with company match
ESPP – Employee Stock Purchase Plan
EAP – Employee Assistance Program (no cost to you)
Vacation & Sick pay
Paid Company Holidays
Life and AD&D Insurance
Discounts
Employee Benefits
Medical/Dental/Vision
401k with company match
ESPP – Employee Stock Purchase Plan
EAP – Employee Assistance Program (no cost to you)
Vacation & Sick pay
Paid Company Holidays
Life and AD&D Insurance
Discounts
E-Verify Program Participant
E‑Verify Participation
Right to Work
#J-18808-Ljbffr