Hiring: Helpdesk Analyst – Chicago, IL (On-Site | Financial District)
Ideal for someone who's ready to step up and grow within a sharp, tech-driven financial firm.
We're working with a
fast-growing financial company (200+ employees)
that values its people, builds with integrity, and invests in long-term IT growth. Due to a recent team change, we’re helping them backfill a
hands-on Helpdesk Analyst
to support daily tech operations, new hire setups, and Tier 1 troubleshooting. Why this role stands out: You’ll be
the front line
for technical support, with senior team members available for mentorship Work in a dynamic,
low-ego team
with
strong leadership Great culture, strong retention, and room to grow Target salary range: ~$70K (flexible depending on experience) What you’ll be doing: Day-to-day ticket support (hardware/software issues, Microsoft 365, Windows, printers, etc.) New hire setups, imaging, and deploying laptops/software Troubleshooting issues with O365, InTune, Active Directory, etc. Collaborating with end users and escalating complex problems when needed Building your skillset in a growing IT org with
real project exposure ✅
What we’re looking for: Strong troubleshooting + fast learning mindset Excellent communication and empathy Experience with Microsoft 365, InTune, basic networking, and user support Bachelor's degree preferred MSP experience? That’s a bonus If you're ready for a great step in your IT career— and want to be somewhere you’re valued —DM me. I’ll send over more info! Based in
Chicago
(financial district) — on-site position. #HelpdeskJobs #ITSupport #ChicagoJobs #HiringNow #ITCareers #TechSupport #ServiceDesk #Tier1Support #TheTreviGroup #RockstarHeadhunter
#J-18808-Ljbffr
fast-growing financial company (200+ employees)
that values its people, builds with integrity, and invests in long-term IT growth. Due to a recent team change, we’re helping them backfill a
hands-on Helpdesk Analyst
to support daily tech operations, new hire setups, and Tier 1 troubleshooting. Why this role stands out: You’ll be
the front line
for technical support, with senior team members available for mentorship Work in a dynamic,
low-ego team
with
strong leadership Great culture, strong retention, and room to grow Target salary range: ~$70K (flexible depending on experience) What you’ll be doing: Day-to-day ticket support (hardware/software issues, Microsoft 365, Windows, printers, etc.) New hire setups, imaging, and deploying laptops/software Troubleshooting issues with O365, InTune, Active Directory, etc. Collaborating with end users and escalating complex problems when needed Building your skillset in a growing IT org with
real project exposure ✅
What we’re looking for: Strong troubleshooting + fast learning mindset Excellent communication and empathy Experience with Microsoft 365, InTune, basic networking, and user support Bachelor's degree preferred MSP experience? That’s a bonus If you're ready for a great step in your IT career— and want to be somewhere you’re valued —DM me. I’ll send over more info! Based in
Chicago
(financial district) — on-site position. #HelpdeskJobs #ITSupport #ChicagoJobs #HiringNow #ITCareers #TechSupport #ServiceDesk #Tier1Support #TheTreviGroup #RockstarHeadhunter
#J-18808-Ljbffr