Overview
JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The Customs Brokerage Manager oversees the import and Customs house broker processes and ensures compliance with US laws and regulations, as well as JAS Forwarding operations procedures. This position is responsible for completion of all import and Customs house broker transactions in an accurate and timely manner. Responsibilities
Ensure compliance, training, recordkeeping, and supervision of all customs broker and import personnel. Manage interactions with United States Customs and Border Protection (US CBP), Importer Security Filing (ISF), Container Freight Station (CFS) and other government agencies at local and national levels, including Remote Location Filing (RLF) and out-port entries. Educate and train staff; support individuals in addressing performance gaps to enhance skills and capabilities. Educate and assist customers on compliance requirements for US CBP and other government agencies; provide resources and training as needed. Provide guidance to customers on import concerns, including Classification, Valuation, Preferential Trade Programs, and Post Entry work. Keep subordinates organized, productive, and compliant with government and company requirements. Supervise and monitor Importer Security Filings (ISF) to ensure 100% compliance. Ensure timely payment of duties, duty statements, Automated Clearinghouse (ACH) statements, and Periodic Monthly Statements (PMS) following corporate guidelines for duty advancements. Serve as the subject matter expert (SME) for the Entry Processing sector, ensuring the team meets JAS customer care standards. Partner with the local central dispatching team to oversee day-to-day freight movement and maintain high customer satisfaction; handle escalated issues from the team. Supervisory Responsibilities
Directly and/or indirectly supervise one or more employees. Train, supervise and advise entry writers and import personnel in entry, importation, storage and transportation of goods in the U.S. Manage, direct, and evaluate the work of employees. Responsible for annual employment reviews. Maintain up-to-date knowledge and continuing education of regulations and procedures related to the Unified Soil Classification System (USCS) for the classification and entry of goods, along with other government agencies. Qualifications
Knowledge of customs laws, practices and procedures. Knowledge of FDA, US Fish and Wildlife and other government agencies. Excellent organizational, written and verbal skills. Strong computer skills including Microsoft Office Suite; CargoWise platform (preferred). Detail oriented, able to multitask and meet deadlines. Self-motivated, able to work in a team and independently. Must be able to perform essential duties without posing a direct threat to health or safety. Able to interact positively and effectively with co-workers, subordinates, supervisors, and government officials. Education and Experience
Must be a Licensed Customer Broker (LCB). Five years’ experience in the logistics or forwarding industry. A minimum of 3 years in a supervisory role. A minimum of 4 years’ experience in customs brokerage and understanding customs regulations. Bilingual is a plus. Bachelor’s degree preferred but not required. Additional
The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. The incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job. They describe the general nature of the job. Definitions
Management retains discretion to add or change duties of this position at any time. JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. NOTICE TO APPLICANTS: JAS USA is a customs broker governed by Federal regulation. Federal regulations provide that JAS may have its brokerage license suspended or revoked if it knowingly employs or continues to employ anyone who has been convicted of a felony without written approval. A background check will be performed, and if you have a felony conviction you may not be hired or may be terminated.
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JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The Customs Brokerage Manager oversees the import and Customs house broker processes and ensures compliance with US laws and regulations, as well as JAS Forwarding operations procedures. This position is responsible for completion of all import and Customs house broker transactions in an accurate and timely manner. Responsibilities
Ensure compliance, training, recordkeeping, and supervision of all customs broker and import personnel. Manage interactions with United States Customs and Border Protection (US CBP), Importer Security Filing (ISF), Container Freight Station (CFS) and other government agencies at local and national levels, including Remote Location Filing (RLF) and out-port entries. Educate and train staff; support individuals in addressing performance gaps to enhance skills and capabilities. Educate and assist customers on compliance requirements for US CBP and other government agencies; provide resources and training as needed. Provide guidance to customers on import concerns, including Classification, Valuation, Preferential Trade Programs, and Post Entry work. Keep subordinates organized, productive, and compliant with government and company requirements. Supervise and monitor Importer Security Filings (ISF) to ensure 100% compliance. Ensure timely payment of duties, duty statements, Automated Clearinghouse (ACH) statements, and Periodic Monthly Statements (PMS) following corporate guidelines for duty advancements. Serve as the subject matter expert (SME) for the Entry Processing sector, ensuring the team meets JAS customer care standards. Partner with the local central dispatching team to oversee day-to-day freight movement and maintain high customer satisfaction; handle escalated issues from the team. Supervisory Responsibilities
Directly and/or indirectly supervise one or more employees. Train, supervise and advise entry writers and import personnel in entry, importation, storage and transportation of goods in the U.S. Manage, direct, and evaluate the work of employees. Responsible for annual employment reviews. Maintain up-to-date knowledge and continuing education of regulations and procedures related to the Unified Soil Classification System (USCS) for the classification and entry of goods, along with other government agencies. Qualifications
Knowledge of customs laws, practices and procedures. Knowledge of FDA, US Fish and Wildlife and other government agencies. Excellent organizational, written and verbal skills. Strong computer skills including Microsoft Office Suite; CargoWise platform (preferred). Detail oriented, able to multitask and meet deadlines. Self-motivated, able to work in a team and independently. Must be able to perform essential duties without posing a direct threat to health or safety. Able to interact positively and effectively with co-workers, subordinates, supervisors, and government officials. Education and Experience
Must be a Licensed Customer Broker (LCB). Five years’ experience in the logistics or forwarding industry. A minimum of 3 years in a supervisory role. A minimum of 4 years’ experience in customs brokerage and understanding customs regulations. Bilingual is a plus. Bachelor’s degree preferred but not required. Additional
The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. The incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job. They describe the general nature of the job. Definitions
Management retains discretion to add or change duties of this position at any time. JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. NOTICE TO APPLICANTS: JAS USA is a customs broker governed by Federal regulation. Federal regulations provide that JAS may have its brokerage license suspended or revoked if it knowingly employs or continues to employ anyone who has been convicted of a felony without written approval. A background check will be performed, and if you have a felony conviction you may not be hired or may be terminated.
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