Customer Service - Technical Inside Sales Specialist
Camfil, Sauk Trail Beach, Wisconsin, United States
Job Details: Customer Service - Technical Inside Sales Specialist
Full details of the job.
Advertised Job Title
Advertised Job Title Customer Service - Technical Inside Sales Specialist
Vacancy No
Vacancy No VN467
Employment Type
Employment Type Full-Time
Position Type
Position Type Permanent
Job Profile
Provide technical and organizational support to customers, external sales, project managers, and installers to ensure projects run smoothly and accurately.
Prepare complete files, collect necessary documentation, and closely monitor deadlines to achieve accurate and competitive bids.
Advise on the most suitable filter solutions based on plan studies, technical data, and customer needs.
Prepare full quotations, including pricing and accompanying technical specifications, datasheets, and explanations.
Act as a bridge between teams and ensure efficient information exchange.
Respond in an accurate and customer-focused way to inquiries over (phone, written and digital).
Align technical information, schedules, Technical Inside Sales and priorities so projects start and progress efficiently.
Gather relevant technical content and provide accurate input to customers or project partners.
Monitor the process from price request → quote → order → invoice and ensure accurate administrative handling.
Handle incoming complaints, follow up on actions, and communicate transparently with all parties involved.
Skills crucial to success in this role:
Proven experience in HVAC, Facility Management or another technical environment.
Bachelor’s degree in a technical field or equivalent experience in HVAC, Facility Management, or another technical environment.
Proficiency in Dutch, French and English is essential.
Strong communication skills and computer literacy, with experience in Excel, ERP systems, Microsoft Office Suite. Knowledge of AutoCAD is an advantage.
Solution- and result-oriented, enthusiastic, flexible, responsible and a strong team player. Able to work autonomously.
Ability to maintain oversight and deliver quality even in busy and demanding situations. Organized approach with the ability to manage multiple projects and priorities simultaneously.
What we offer:
A challenging job within an international environment.
Extensive training and guidance to further develop your career.
A competitive remuneration package with a motivating bonus program.
Health insurance, group insurance and dental plan.
Meal vouchers (€8) and eco vouchers (€250 per year).
12 additional ADV-days with a 40-hour workweek.
Hybrid work opportunities can be possible after 6 months.
About Camfil Camfil is a leading company in the industrial sector with a global presence. The company group consists of 41 companies in 30+ countries with 30 factories worldwide. Headquartered in Stockholm, Sweden, worldwide Camfil has 6000 employees. We prioritize a decentralized steering model with a trend towards a more structured and integrated model to manage our growth effectively. Camfil Group has a foundation of high entrepreneurial culture with a down-to-earth leadership style. Our organization values experience, effectiveness, common sense, and mutual respect. We prioritize inclusivity, diversity and a supportive work environment where humor and interpersonal support make challenging tasks easier. You can read more about Camfil at www.camfil.com.
Please note that as we don´t provide visa sponsorship for this opportunity, in order to be considered for this position you need to have the right to work in the country where this role is based.
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Advertised Job Title
Advertised Job Title Customer Service - Technical Inside Sales Specialist
Vacancy No
Vacancy No VN467
Employment Type
Employment Type Full-Time
Position Type
Position Type Permanent
Job Profile
Provide technical and organizational support to customers, external sales, project managers, and installers to ensure projects run smoothly and accurately.
Prepare complete files, collect necessary documentation, and closely monitor deadlines to achieve accurate and competitive bids.
Advise on the most suitable filter solutions based on plan studies, technical data, and customer needs.
Prepare full quotations, including pricing and accompanying technical specifications, datasheets, and explanations.
Act as a bridge between teams and ensure efficient information exchange.
Respond in an accurate and customer-focused way to inquiries over (phone, written and digital).
Align technical information, schedules, Technical Inside Sales and priorities so projects start and progress efficiently.
Gather relevant technical content and provide accurate input to customers or project partners.
Monitor the process from price request → quote → order → invoice and ensure accurate administrative handling.
Handle incoming complaints, follow up on actions, and communicate transparently with all parties involved.
Skills crucial to success in this role:
Proven experience in HVAC, Facility Management or another technical environment.
Bachelor’s degree in a technical field or equivalent experience in HVAC, Facility Management, or another technical environment.
Proficiency in Dutch, French and English is essential.
Strong communication skills and computer literacy, with experience in Excel, ERP systems, Microsoft Office Suite. Knowledge of AutoCAD is an advantage.
Solution- and result-oriented, enthusiastic, flexible, responsible and a strong team player. Able to work autonomously.
Ability to maintain oversight and deliver quality even in busy and demanding situations. Organized approach with the ability to manage multiple projects and priorities simultaneously.
What we offer:
A challenging job within an international environment.
Extensive training and guidance to further develop your career.
A competitive remuneration package with a motivating bonus program.
Health insurance, group insurance and dental plan.
Meal vouchers (€8) and eco vouchers (€250 per year).
12 additional ADV-days with a 40-hour workweek.
Hybrid work opportunities can be possible after 6 months.
About Camfil Camfil is a leading company in the industrial sector with a global presence. The company group consists of 41 companies in 30+ countries with 30 factories worldwide. Headquartered in Stockholm, Sweden, worldwide Camfil has 6000 employees. We prioritize a decentralized steering model with a trend towards a more structured and integrated model to manage our growth effectively. Camfil Group has a foundation of high entrepreneurial culture with a down-to-earth leadership style. Our organization values experience, effectiveness, common sense, and mutual respect. We prioritize inclusivity, diversity and a supportive work environment where humor and interpersonal support make challenging tasks easier. You can read more about Camfil at www.camfil.com.
Please note that as we don´t provide visa sponsorship for this opportunity, in order to be considered for this position you need to have the right to work in the country where this role is based.
#J-18808-Ljbffr