What you will do on your journey with WebBeds.
As a Strategic Account Manager, you are responsible for increasing our share of business with a defined number of strategic customer accounts. You will do this by being an indispensable resource, offering creative solutions to their needs to help them develop their own business and in doing so developing WebBeds’ business. This will involve deep knowledge of the customer, the development of relationships within various departments and at various levels within the customer organization, and leverage of the wider WebBeds organization to deliver bespoke strategic plans for those customers. You will coordinate WebBeds’ resources on behalf of the customer to deliver superior value that will in turn contribute to the development of WebBeds’ relevance to both our suppliers and customers. In this role you will:
Represent WebBeds in day-to-day partner contacts, co-create strategies to strengthen long-term relationships to meet both partner and company goals Develop a deep understanding of our partners’ business, key personnel, their partners, the position of our competitors in their ecosystem, the problems that they face, and opportunities for WebBeds to support their objectives Develop relationships with multiple customer stakeholders, cross-functionally and throughout the customer organization Be creative in devising solutions to enhance commercial, technical, and operational performance through partnering with internal functional stakeholders, including, but not limited to, Technical Account Management, Pricing, Sourcing, and Operations to be the voice of the customer and foster a collaborative approach across the broader WebBeds business Act as brand ambassador for WebBeds and drive the importance of us as a key hotel supplier by increasing market share relative to competitors Build and execute quarterly-business-reviews, involving relevant internal stakeholders Devise detailed account plans on an annual basis Work on the retention, contract negotiation, and contract extensions of top North American partners Use WebBeds’ data tools daily to track performance, identify opportunities, and course correct as necessary to meet KPIs Travel to attend customer meetings and relevant tradeshows, including setting appointments with customers Other tasks deemed relevant to delivering company objectives The skills we would love to see in your suitcase!
University degree or equivalent related professional experience Travel distribution background preferred Proven experience in sales/account management handling key accounts in a B2B environment required Exceptional verbal and written communication skills and comfort working with c-level partner contacts Strong relationship management skills with external and internal stakeholders Outstanding analytical, numerical, and problem-solving skills, able to use data to identify underlying trends and make informed commercial decisions Ability to prioritize workload managing multiple projects with new and existing high-value partners Solution-based approach to sales with a solid understanding of technology Strong commercial instinct and entrepreneurial drive combined with the ability to think creatively and take initiative to execute effectively WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over. Some things that make us stand out!
We are a truly global travel organisation, with a global footprint. We have 1200+ people speaking 50+ languages in 120+ cites across 50+ countries. We partner with over 500,000 properties in more than 39,000 locations. We work with more than 50,000 travel buyers in 140 source markets. We have an amazing team delivering valuable outcomes using innovative tech and creative, lateral thinking. Working at WebBeds
WebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly – in our people. Visit ‘Careers’ for jobs around the world of WebBeds. Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites. Our operation.
We operate globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas – with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide. WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX: WEB) operating global digital travel businesses.
#J-18808-Ljbffr
As a Strategic Account Manager, you are responsible for increasing our share of business with a defined number of strategic customer accounts. You will do this by being an indispensable resource, offering creative solutions to their needs to help them develop their own business and in doing so developing WebBeds’ business. This will involve deep knowledge of the customer, the development of relationships within various departments and at various levels within the customer organization, and leverage of the wider WebBeds organization to deliver bespoke strategic plans for those customers. You will coordinate WebBeds’ resources on behalf of the customer to deliver superior value that will in turn contribute to the development of WebBeds’ relevance to both our suppliers and customers. In this role you will:
Represent WebBeds in day-to-day partner contacts, co-create strategies to strengthen long-term relationships to meet both partner and company goals Develop a deep understanding of our partners’ business, key personnel, their partners, the position of our competitors in their ecosystem, the problems that they face, and opportunities for WebBeds to support their objectives Develop relationships with multiple customer stakeholders, cross-functionally and throughout the customer organization Be creative in devising solutions to enhance commercial, technical, and operational performance through partnering with internal functional stakeholders, including, but not limited to, Technical Account Management, Pricing, Sourcing, and Operations to be the voice of the customer and foster a collaborative approach across the broader WebBeds business Act as brand ambassador for WebBeds and drive the importance of us as a key hotel supplier by increasing market share relative to competitors Build and execute quarterly-business-reviews, involving relevant internal stakeholders Devise detailed account plans on an annual basis Work on the retention, contract negotiation, and contract extensions of top North American partners Use WebBeds’ data tools daily to track performance, identify opportunities, and course correct as necessary to meet KPIs Travel to attend customer meetings and relevant tradeshows, including setting appointments with customers Other tasks deemed relevant to delivering company objectives The skills we would love to see in your suitcase!
University degree or equivalent related professional experience Travel distribution background preferred Proven experience in sales/account management handling key accounts in a B2B environment required Exceptional verbal and written communication skills and comfort working with c-level partner contacts Strong relationship management skills with external and internal stakeholders Outstanding analytical, numerical, and problem-solving skills, able to use data to identify underlying trends and make informed commercial decisions Ability to prioritize workload managing multiple projects with new and existing high-value partners Solution-based approach to sales with a solid understanding of technology Strong commercial instinct and entrepreneurial drive combined with the ability to think creatively and take initiative to execute effectively WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over. Some things that make us stand out!
We are a truly global travel organisation, with a global footprint. We have 1200+ people speaking 50+ languages in 120+ cites across 50+ countries. We partner with over 500,000 properties in more than 39,000 locations. We work with more than 50,000 travel buyers in 140 source markets. We have an amazing team delivering valuable outcomes using innovative tech and creative, lateral thinking. Working at WebBeds
WebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly – in our people. Visit ‘Careers’ for jobs around the world of WebBeds. Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites. Our operation.
We operate globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas – with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide. WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX: WEB) operating global digital travel businesses.
#J-18808-Ljbffr