Inside Sales Rep. (Heavy Duty Parts)
Fort Garry Industries, Ltd., Chatham, Massachusetts, us, 02633
Fort Garry Industries (FGI) is Canada’s most trusted truck and trailer parts, sales and service provider.
With over 100 years of service under our belt, we are always expanding and looking for talented and motivated people to join our team and help with our continued success! Joining FGI means being part of a forward-thinking team shaping the future of the transportation industry.
Our CHATHAM BRANCH has an exciting opportunity for a COUNTER SALES REP to join our team! What You Will Do: The Counter Sales Representative is a customer-forward role that serves customers in person and on the phone, helping them select and purchase heavy‑duty parts and equipment. You will work with your branch team members to deliver a high-quality customer experience that exceeds customer expectations through the following tasks:
Provide product knowledge expertise in selling aftermarket heavy‑duty parts to customers and build long-lasting customer relationships
Optimize each transaction by advising on products, product applications, returns, warranty claims, and special orders to meet all customer needs
Answer customer questions about products, prices, availability, product catalogues, and features
Assist with cash and/or national accounts
Follow company procedures for sales pricing, processing approved credits, invoicing, and freight billing for customers and/or product defects
Complete online training as needed and champion brand lines or products
May be assigned special projects
May deliver parts to customers with a company vehicle
May operate a forklift within the branch
Other duties as assigned
What We Require:
1-5 years of experience selling heavy‑duty parts sales, or a similar industry (Agriculture, Equipment, Trailers) preferred, combined with a high school diploma or other equivalency certificate
Must be able to meet the physical requirements: Able to lift parts upwards of 50-75 lbs., use ladders at varying heights, and frequently walk in a large warehouse
Completion of a parts technician trades program is preferred but not required
Proficiency with multiple languages (Hindi, Punjabi or Urdu) is preferred but not required
Occasionally required to work Saturdays and overtime to meet business demands
Proficient with Microsoft Office and other standard office equipment
Excellent customer service skills
Strong communication skills, including both written and verbal
Team‑oriented, adaptable, with a commitment to safety excellence
What We Offer:
Competitive Wages -PLUS Yearly bonus!
Great Benefits -Health, Dental, Vision, and much, much more
RRSP Matching
Health Spending Account
Paid sick days and Short-Term Disability Benefits
Discount on gym membershipRetirement Perks
And an overall great place to be!
Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do, it’s also the smart thing.
Important Note To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence (AI) powered tools, including internal or third-party developed tools. All AI outputs are reviewed and validated by our recruitment team. For more information, please see FGI’s Privacy Policy - Privacy Policy | Fort Garry Industries
#J-18808-Ljbffr
With over 100 years of service under our belt, we are always expanding and looking for talented and motivated people to join our team and help with our continued success! Joining FGI means being part of a forward-thinking team shaping the future of the transportation industry.
Our CHATHAM BRANCH has an exciting opportunity for a COUNTER SALES REP to join our team! What You Will Do: The Counter Sales Representative is a customer-forward role that serves customers in person and on the phone, helping them select and purchase heavy‑duty parts and equipment. You will work with your branch team members to deliver a high-quality customer experience that exceeds customer expectations through the following tasks:
Provide product knowledge expertise in selling aftermarket heavy‑duty parts to customers and build long-lasting customer relationships
Optimize each transaction by advising on products, product applications, returns, warranty claims, and special orders to meet all customer needs
Answer customer questions about products, prices, availability, product catalogues, and features
Assist with cash and/or national accounts
Follow company procedures for sales pricing, processing approved credits, invoicing, and freight billing for customers and/or product defects
Complete online training as needed and champion brand lines or products
May be assigned special projects
May deliver parts to customers with a company vehicle
May operate a forklift within the branch
Other duties as assigned
What We Require:
1-5 years of experience selling heavy‑duty parts sales, or a similar industry (Agriculture, Equipment, Trailers) preferred, combined with a high school diploma or other equivalency certificate
Must be able to meet the physical requirements: Able to lift parts upwards of 50-75 lbs., use ladders at varying heights, and frequently walk in a large warehouse
Completion of a parts technician trades program is preferred but not required
Proficiency with multiple languages (Hindi, Punjabi or Urdu) is preferred but not required
Occasionally required to work Saturdays and overtime to meet business demands
Proficient with Microsoft Office and other standard office equipment
Excellent customer service skills
Strong communication skills, including both written and verbal
Team‑oriented, adaptable, with a commitment to safety excellence
What We Offer:
Competitive Wages -PLUS Yearly bonus!
Great Benefits -Health, Dental, Vision, and much, much more
RRSP Matching
Health Spending Account
Paid sick days and Short-Term Disability Benefits
Discount on gym membershipRetirement Perks
And an overall great place to be!
Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do, it’s also the smart thing.
Important Note To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence (AI) powered tools, including internal or third-party developed tools. All AI outputs are reviewed and validated by our recruitment team. For more information, please see FGI’s Privacy Policy - Privacy Policy | Fort Garry Industries
#J-18808-Ljbffr