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Client Success Specialist — Growth & Retention

CallTower, Rochester, New York, United States

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A regional communications provider seeks a Client Success Associate in Rochester, NY. The role focuses on maintaining customer satisfaction and driving growth through effective account management. Candidates should have over 4 years in customer service and strong skills in Salesforce. Commitment to addressing customer needs and handling escalations is essential. Benefits include 85% employer-paid medical plans, PTO starting on day one, and a 100% 401k match on the first 4%. Salary ranges from $51,000 to $61,000 yearly. #J-18808-Ljbffr