Explore a Career at NCS Credit
Careers: Sales Support Coordinator
Our spectacular team is the core of our success. On the NCS Credit team, you make the difference!
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The Position at a Glance Department: Sales
Supervisor: Sales Manager
About NCS Credit At NCS Credit, we pride ourselves on our people, our process and our performance. Our goal is to develop programs that are customized to meet your needs and to provide the best service in the industry. Our commitment doesn’t end when you become a client. We will continually monitor your existing programs and make recommendations based on changes to your overall risk mitigation strategy. NCS Credit isn’t just a service provider, we are a true business partner.
Job Summary
The Sales Support Coordinator assists Account Representatives with the management of client accounts to ensure the highest level of service is met.
Essential Responsibilities
Support assigned NCS selling team with daily client facing activities
Perform client training on the use of NCS systems and processes
Utilize and update CRM system
Submit account-related changes for processing using proper channels
Respond to clients regarding account and service-related inquiries
Provide online live chat support for sales department
Build relationships with small and medium accounts through outbound calling in support of assigned selling team
Other duties as assigned
Competencies
Customer-focused
Friendly and service-minded
Self-starter
Strong verbal and written communication skills
Ability to multi-task & prioritize in a fast-paced environment
Supportive team player
Sense of urgency when responding and resolving client concerns
Education, Experience, Certifications
Associate’s degree
Two plus years of experience in a client-facing, support role or any combination of 4 or more years of education and experience.
Sugar CRM experience preferred
Physical and Mental Demands
Ability to communicate effectively in person, via phone and email
Manual dexterity
Near visual acuity; Prolonged sitting while viewing a computer monitor
Frequent typing and use of keyboard/mouse
Benefits
Competitive salary commensurate with experience/education
Paid holiday, Paid Time Off (PTO), Flextime, Work from Home
Life, health, dental, long and short term disability
401k plan with company contribution
Team building, Casual Dress, Holiday Party, Summer Barbecue, Corn Hole Tournament
Pleasant, professional, clean work environment
Visit Our Job Site to Apply
Back to Careers
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Visit Our Job Site to Apply
The Position at a Glance Department: Sales
Supervisor: Sales Manager
About NCS Credit At NCS Credit, we pride ourselves on our people, our process and our performance. Our goal is to develop programs that are customized to meet your needs and to provide the best service in the industry. Our commitment doesn’t end when you become a client. We will continually monitor your existing programs and make recommendations based on changes to your overall risk mitigation strategy. NCS Credit isn’t just a service provider, we are a true business partner.
Job Summary
The Sales Support Coordinator assists Account Representatives with the management of client accounts to ensure the highest level of service is met.
Essential Responsibilities
Support assigned NCS selling team with daily client facing activities
Perform client training on the use of NCS systems and processes
Utilize and update CRM system
Submit account-related changes for processing using proper channels
Respond to clients regarding account and service-related inquiries
Provide online live chat support for sales department
Build relationships with small and medium accounts through outbound calling in support of assigned selling team
Other duties as assigned
Competencies
Customer-focused
Friendly and service-minded
Self-starter
Strong verbal and written communication skills
Ability to multi-task & prioritize in a fast-paced environment
Supportive team player
Sense of urgency when responding and resolving client concerns
Education, Experience, Certifications
Associate’s degree
Two plus years of experience in a client-facing, support role or any combination of 4 or more years of education and experience.
Sugar CRM experience preferred
Physical and Mental Demands
Ability to communicate effectively in person, via phone and email
Manual dexterity
Near visual acuity; Prolonged sitting while viewing a computer monitor
Frequent typing and use of keyboard/mouse
Benefits
Competitive salary commensurate with experience/education
Paid holiday, Paid Time Off (PTO), Flextime, Work from Home
Life, health, dental, long and short term disability
401k plan with company contribution
Team building, Casual Dress, Holiday Party, Summer Barbecue, Corn Hole Tournament
Pleasant, professional, clean work environment
Visit Our Job Site to Apply
Back to Careers
#J-18808-Ljbffr