At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well‑being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.
JOB TITLE:
Provider Relations Coordinator
SUPERVISOR:
CMO
HOURS PER WEEK:
20-24 hours / Non-Exempt
DEPARTMENT:
Administration
HIRING BONUS:
$1,000 after 90 days
The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.
PRIMARY FUNCTION Work with senior medical leadership, administration and directly support the Chief Medical Officer (CMO) in managing the employee/partnership lifecycle of physician and providers. This includes recruitment, onboarding, development, retention, exit and advocacy. In addition, this role will serve as the liaison to the Credentialing Specialist to ensure provider credentialing information as it pertains to insurance plan participation, hospital privileges/affiliation, and state and federal licensures for providers, is complete and up to date.
DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
Manage full cycle recruiting for all physician and providers. This includes:
Evaluating current needs based on job openings
Advertising for vacancies, managing provider job postings
Screening candidates
Arranging phone/remote and site interviews, expense reimbursement, relocation, site logistics, orientation, and other needs as they arise
Collecting feedback from interview participants
Communicating results with all parties
Responding to applicant inquiries
Working with any external recruiting vendors to ensure effective and efficient information sharing
Ensure insurance panel participation/hospital privileges for newly hired providers prior to start date
Work with Credentialing Specialist as indicated to ensure all required information is available for credentialing tasks, including managing the collection of all required records and reports.
Work with Credentialing Specialist and the TPC Alberty Surgical Center administrative manager to complete ASC credentialing and recredentialing applications. Assist in credentialing providers with external ASC as needed.
Work as liaison to hospital systems for provider call contracts, provider required trainings and employee health requirements. Communicate this information to the Credentialing Specialist.
Facilitate and coordinate administrative meetings pertaining to providers regarding pressing needs and important topics of interest with CMO, branch and medical leadership, and administration, as appropriate.
Work with CMO and administration to coordinate and provide administrative support for provider committees and meetings:
Leadership Council
Schedule Change Criteria Committee
Partner Meeting
All Provider Meetings
Partner with CMO and Leadership Council to maintain and update provider policies
Work with CMO to maintain administrative calendar of provider events, meetings and engagements
Coordinate the annual provider review process
Maintain awareness of Oregon Medical Board (OMB) requirements for licensure, policy changes and practice requirements. Work with CMO and clinical and administrative staff to maintain OMB compliance
Review monthly OMB action report
Plan and organize new and recurring events and programs in collaboration with Marketing
TPC Provider Retreat
AMGA Provider Satisfaction Survey
Provider social functions and other provider activities that promote culture and relationship-building.
Conduct provider exit interviews
Provide support for outreach events, job fairs and community activities
Assist with the development and maintenance of provider profile content for the website and relevant communication channels
Support Marketing on patient notification communications related to provider transitions
Assist Human Resources department as needed
Work respectfully and collaboratively in a team environment with a spirit of cooperation
Carry out other duties and responsibilities as directed by Administration
Maintain regular, in person, work attendance and punctuality, as scheduled
KEY COMPETENCIES
Values team success
Compassionate, patient, diplomatic, well organized, thorough and independent
Shows an interest in taking action to increase his/her knowledge and development
Excellent interpersonal and oral communication skills, with a professional phone presence and the ability to communicate effectively across multiple mediums
Competency in language, grammar and spelling
Capable of effectively working on more than one task without a reduction in the quality of work and service performed
Ability to react calmly and effectively under pressureAbility to accept responsibility and use initiative to proceed with necessary tasks without direct supervision
Skill in establishing and maintaining effective working relationships with providers and senior leadership
Ability to effectively manage confidential information
Experience with building reports and tracking a high volume of information
REQUIREMENTS
Bachelor’s degree in Healthcare Administration, or related field
Must be highly organized and detail oriented
Proficient in Microsoft Office Suite
PREFERENCES
Credentialing certification (CPCS)
COMPENSATION AND BENEFITS (Benefits eligibility begins at 20hrs/wk)
401k plan with employer contributions up to 5% annually
Roth IRA
Comprehensive Medical, Dental and Vision insurance
Flexible Spending Account
Health Savings Account
Company provided $10K Group Life/AD&D insurance
Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, Accident, and Hospital Indemnity
Norton Identity Theft Protection (optional)
Pet Insurance (optional)
4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE)
One paid Wellness day per year
Seven paid holidays, and 1 partially paid holiday (mid-day closure)
Employee Assistant Program
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JOB TITLE:
Provider Relations Coordinator
SUPERVISOR:
CMO
HOURS PER WEEK:
20-24 hours / Non-Exempt
DEPARTMENT:
Administration
HIRING BONUS:
$1,000 after 90 days
The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.
PRIMARY FUNCTION Work with senior medical leadership, administration and directly support the Chief Medical Officer (CMO) in managing the employee/partnership lifecycle of physician and providers. This includes recruitment, onboarding, development, retention, exit and advocacy. In addition, this role will serve as the liaison to the Credentialing Specialist to ensure provider credentialing information as it pertains to insurance plan participation, hospital privileges/affiliation, and state and federal licensures for providers, is complete and up to date.
DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
Manage full cycle recruiting for all physician and providers. This includes:
Evaluating current needs based on job openings
Advertising for vacancies, managing provider job postings
Screening candidates
Arranging phone/remote and site interviews, expense reimbursement, relocation, site logistics, orientation, and other needs as they arise
Collecting feedback from interview participants
Communicating results with all parties
Responding to applicant inquiries
Working with any external recruiting vendors to ensure effective and efficient information sharing
Ensure insurance panel participation/hospital privileges for newly hired providers prior to start date
Work with Credentialing Specialist as indicated to ensure all required information is available for credentialing tasks, including managing the collection of all required records and reports.
Work with Credentialing Specialist and the TPC Alberty Surgical Center administrative manager to complete ASC credentialing and recredentialing applications. Assist in credentialing providers with external ASC as needed.
Work as liaison to hospital systems for provider call contracts, provider required trainings and employee health requirements. Communicate this information to the Credentialing Specialist.
Facilitate and coordinate administrative meetings pertaining to providers regarding pressing needs and important topics of interest with CMO, branch and medical leadership, and administration, as appropriate.
Work with CMO and administration to coordinate and provide administrative support for provider committees and meetings:
Leadership Council
Schedule Change Criteria Committee
Partner Meeting
All Provider Meetings
Partner with CMO and Leadership Council to maintain and update provider policies
Work with CMO to maintain administrative calendar of provider events, meetings and engagements
Coordinate the annual provider review process
Maintain awareness of Oregon Medical Board (OMB) requirements for licensure, policy changes and practice requirements. Work with CMO and clinical and administrative staff to maintain OMB compliance
Review monthly OMB action report
Plan and organize new and recurring events and programs in collaboration with Marketing
TPC Provider Retreat
AMGA Provider Satisfaction Survey
Provider social functions and other provider activities that promote culture and relationship-building.
Conduct provider exit interviews
Provide support for outreach events, job fairs and community activities
Assist with the development and maintenance of provider profile content for the website and relevant communication channels
Support Marketing on patient notification communications related to provider transitions
Assist Human Resources department as needed
Work respectfully and collaboratively in a team environment with a spirit of cooperation
Carry out other duties and responsibilities as directed by Administration
Maintain regular, in person, work attendance and punctuality, as scheduled
KEY COMPETENCIES
Values team success
Compassionate, patient, diplomatic, well organized, thorough and independent
Shows an interest in taking action to increase his/her knowledge and development
Excellent interpersonal and oral communication skills, with a professional phone presence and the ability to communicate effectively across multiple mediums
Competency in language, grammar and spelling
Capable of effectively working on more than one task without a reduction in the quality of work and service performed
Ability to react calmly and effectively under pressureAbility to accept responsibility and use initiative to proceed with necessary tasks without direct supervision
Skill in establishing and maintaining effective working relationships with providers and senior leadership
Ability to effectively manage confidential information
Experience with building reports and tracking a high volume of information
REQUIREMENTS
Bachelor’s degree in Healthcare Administration, or related field
Must be highly organized and detail oriented
Proficient in Microsoft Office Suite
PREFERENCES
Credentialing certification (CPCS)
COMPENSATION AND BENEFITS (Benefits eligibility begins at 20hrs/wk)
401k plan with employer contributions up to 5% annually
Roth IRA
Comprehensive Medical, Dental and Vision insurance
Flexible Spending Account
Health Savings Account
Company provided $10K Group Life/AD&D insurance
Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, Accident, and Hospital Indemnity
Norton Identity Theft Protection (optional)
Pet Insurance (optional)
4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE)
One paid Wellness day per year
Seven paid holidays, and 1 partially paid holiday (mid-day closure)
Employee Assistant Program
#J-18808-Ljbffr