
CX Strategy Lead - AI-Powered Health Experience
Eacademy Sanofi, Cambridge, Massachusetts, us, 02140
A leading biopharmaceutical company is seeking a CX Strategy Lead to develop and implement innovative digital solutions for improving consumer experience. In this role, you will collaborate with cross-functional teams and advocate for consumer experience across the organization. The ideal candidate will have 7-10 years of experience in CX/UX strategy within a large enterprise and a strong understanding of design thinking and systems integration. This position offers a comprehensive benefits package and opportunities for professional growth.
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