Sales Operations & Customer Success Associate
Diversified Botanics, Draper, Utah, United States, 84020
Overview
Diversified Botanics operates at the intersection of wellness and operational rigor.
We build products and processes that hold up under scrutiny—not just speed. Our teams move with urgency, but never without evidence, accountability, and respect for the work. This is a place for people who take pride in precision, understand the cost of shortcuts, and show up ready to contribute to a team that runs tight by design. Note to Recruitment Agencies Diversified Botanics does not engage external recruiting agencies. All candidates must apply directly. Role Overview
The Sales Operations & Customer Success Associate role is intentionally designed as a
development seat , not a terminal position. This role builds foundational commercial, operational, and customer fluency while supporting sales execution and customer success across the organization. You’ll Do
Serve as a frontline point of contact for customer inquiries and support Support sales operations through order management, account coordination, and issue resolution Maintain accurate and timely data across CRM and internal systems Learn Diversified Botanics’ products, processes, and operating standards end-to-end Collaborate with Sales, Operations, and Customer Service teams to support execution Complete structured development milestones tied to expanded responsibility You’ll Thrive Here If You
Want to earn your way into sales through mastery, not shortcuts Learn quickly and apply feedback without defensiveness Take pride in accuracy, discipline, and follow-through View customer success as the foundation of great sales Are motivated by progression tied to performance You May Struggle Here If You
View entry-level responsibilities as beneath you Resist structure, process, or coaching Expect rapid promotion without demonstrated readiness Avoid customer-facing responsibility You Bring
0–2 years of experience in customer service, sales support, or operations Strong written and verbal communication skills Comfort with structured systems, tools, and workflows High ownership mentality and learning velocity Alignment with our values: integrity, ownership, evidence, accountability, and velocity This role requires strong execution, learning agility, and accountability. Minimum qualifications ensure baseline readiness. Preferred qualifications signal long-term sales potential. Minimum Qualifications
Ability to manage multiple priorities with accuracy and professionalism Willingness to learn systems, products, and processes quickly Strong follow-through and responsiveness Preferred Qualifications
Exposure to CRM or ERP systems Interest in building a long-term sales career Experience in fast-paced, accountability-driven environments Bottom Line
This role is for individuals who want to build a sales career the right way—by mastering the business, earning trust, and proving readiness for greater responsibility. What We Offer
We invest in our team with benefits designed to sustain performance and support your personal and professional growth. Health & Insurance Benefits
100% Company-Paid Premiums (Employees and Families) Mental Wellness & Support
Lifestyle, Learning & Reimbursement Programs
Fitness reimbursement: up to $1,000/year Tuition reimbursement: up to $5,250/year Professional development: up to $5,000/year
Employee Perks
$150/month in Diversified Botanics product + 50% employee discount thereafter Free meals, drinks, and celebration days
Compensation & Incentives
Discretionary quarterly bonus structure 401(k) with 100% match on the first 2%, 50% match on the next 4%
Compensation Philosophy
We pay competitively and reward consistency, reliability, and impact. Every role has clearly defined expectations, transparent progression pathways, and opportunities to grow through performance. Compensation is aligned with experience, scope, and contribution. Equal Opportunity
Diversified Botanics is an equal opportunity employer. All qualified applicants are considered without regard to protected characteristics. Work Eligibility & Accommodations
We comply with applicable employment laws and provide reasonable accommodations as required. Ready to Contribute at a Higher Standard?
Apply to join a team where every shift matters and effort earns real respect. We’re not chasing volume—we’re looking for alignment.
#J-18808-Ljbffr
Diversified Botanics operates at the intersection of wellness and operational rigor.
We build products and processes that hold up under scrutiny—not just speed. Our teams move with urgency, but never without evidence, accountability, and respect for the work. This is a place for people who take pride in precision, understand the cost of shortcuts, and show up ready to contribute to a team that runs tight by design. Note to Recruitment Agencies Diversified Botanics does not engage external recruiting agencies. All candidates must apply directly. Role Overview
The Sales Operations & Customer Success Associate role is intentionally designed as a
development seat , not a terminal position. This role builds foundational commercial, operational, and customer fluency while supporting sales execution and customer success across the organization. You’ll Do
Serve as a frontline point of contact for customer inquiries and support Support sales operations through order management, account coordination, and issue resolution Maintain accurate and timely data across CRM and internal systems Learn Diversified Botanics’ products, processes, and operating standards end-to-end Collaborate with Sales, Operations, and Customer Service teams to support execution Complete structured development milestones tied to expanded responsibility You’ll Thrive Here If You
Want to earn your way into sales through mastery, not shortcuts Learn quickly and apply feedback without defensiveness Take pride in accuracy, discipline, and follow-through View customer success as the foundation of great sales Are motivated by progression tied to performance You May Struggle Here If You
View entry-level responsibilities as beneath you Resist structure, process, or coaching Expect rapid promotion without demonstrated readiness Avoid customer-facing responsibility You Bring
0–2 years of experience in customer service, sales support, or operations Strong written and verbal communication skills Comfort with structured systems, tools, and workflows High ownership mentality and learning velocity Alignment with our values: integrity, ownership, evidence, accountability, and velocity This role requires strong execution, learning agility, and accountability. Minimum qualifications ensure baseline readiness. Preferred qualifications signal long-term sales potential. Minimum Qualifications
Ability to manage multiple priorities with accuracy and professionalism Willingness to learn systems, products, and processes quickly Strong follow-through and responsiveness Preferred Qualifications
Exposure to CRM or ERP systems Interest in building a long-term sales career Experience in fast-paced, accountability-driven environments Bottom Line
This role is for individuals who want to build a sales career the right way—by mastering the business, earning trust, and proving readiness for greater responsibility. What We Offer
We invest in our team with benefits designed to sustain performance and support your personal and professional growth. Health & Insurance Benefits
100% Company-Paid Premiums (Employees and Families) Mental Wellness & Support
Lifestyle, Learning & Reimbursement Programs
Fitness reimbursement: up to $1,000/year Tuition reimbursement: up to $5,250/year Professional development: up to $5,000/year
Employee Perks
$150/month in Diversified Botanics product + 50% employee discount thereafter Free meals, drinks, and celebration days
Compensation & Incentives
Discretionary quarterly bonus structure 401(k) with 100% match on the first 2%, 50% match on the next 4%
Compensation Philosophy
We pay competitively and reward consistency, reliability, and impact. Every role has clearly defined expectations, transparent progression pathways, and opportunities to grow through performance. Compensation is aligned with experience, scope, and contribution. Equal Opportunity
Diversified Botanics is an equal opportunity employer. All qualified applicants are considered without regard to protected characteristics. Work Eligibility & Accommodations
We comply with applicable employment laws and provide reasonable accommodations as required. Ready to Contribute at a Higher Standard?
Apply to join a team where every shift matters and effort earns real respect. We’re not chasing volume—we’re looking for alignment.
#J-18808-Ljbffr