Bellevue, Washington, USA; San Jose, California, USA
Ensure you read the information regarding this opportunity thoroughly before making an application. About
Zscaler
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here,
impact in your role matters more than title
and trust is built on results. We believe in transparency and value
constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on
customer obsession,
collaboration, ownership and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a visionary and highly strategic Director, AMS Benefits to join our Total Rewards team. You will lead the strategy, design, and execution of our benefits portfolio across the Americas (US, Canada, and Latin America). Your mission is to ensure our programs are competitive, compliant, and culturally relevant across diverse markets while driving a unified regional vision. Reporting to the Global Head of Benefits, you will be based in Bellevue, WA or San Jose, CA, working a hybrid schedule (in‑office Tuesday through Thursday).
Responsibilities
Define the strategic roadmap
for benefits across the Americas, balancing harmonized regional standards with local market nuances to attract and retain top‑tier talent
Drive fiscal excellence
by leveraging AI tools and data analytics to monitor utilization, healthcare inflation, and pharmacy spend, providing the executive team with high‑impact recommendations
Lead regional governance and compliance , overseeing complex regulatory requirements including ERISA/ACA in the US, provincial requirements in Canada, and statutory mandates across LATAM
Manage executive‑level partnerships
with global brokers and local vendors to optimize plan performance and negotiate cost‑effective, high‑value renewals
Architect a holistic wellness and engagement strategy
that supports a high‑performance, collaborative culture, ensuring employees across the Americas feel supported through all life stages
Success Profile
You are customer‑obsessed.
You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real‑world problems.
You act like an owner.
Your passion for the mission fuels your bias for action and you operate with integrity because you genuinely care about the outcome.
You think at scale.
You connect your day‑to‑day work to the larger company mission and build solutions and processes that are built to last for a high‑growth organization.
You are data‑driven.
You use data and analytics to find the truth and guide informed decisions, replacing "I think" with "I know" to drive better outcomes.
You lead with integrity.
You do the right thing, even when it’s hard, and build trust by matching your words with consistent, transparent action.
Minimum Qualifications
12+ years of progressive experience in benefits management, with at least 5 years in a leadership capacity overseeing the Americas (AMS) region, including the US, Canada, and LATAM
Deep expertise in US self‑funded medical plans and 401(k) fiduciary governance, alongside a strong understanding of Canadian and Latin American benefit structures
Authoritative knowledge of regional legislation, including ERISA, HIPAA, ACA, and relevant labor laws in key LATAM markets
Proven track record of using data‑driven insights to influence C‑suite stakeholders and manage multi‑million dollar regional benefit budgets
Exceptional cross‑cultural leadership skills, with the ability to navigate complex global matrix organizations and lead through change
Preferred Qualifications
Experience scaling benefits infrastructure in a high‑growth, public technology company with a presence in the US and emerging LATAM markets
Experience with M&A integration across international borders within the Americas region
Proficiency in Workday
Base Pay Range $168,000 - $240,000 USD
Benefits Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
Time off plans for vacation and sick time
Parental leave options
Retirement options
In‑office perks, and more!
Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules.
Equal Employment Opportunity Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. xsgimln See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Ensure you read the information regarding this opportunity thoroughly before making an application. About
Zscaler
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here,
impact in your role matters more than title
and trust is built on results. We believe in transparency and value
constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on
customer obsession,
collaboration, ownership and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a visionary and highly strategic Director, AMS Benefits to join our Total Rewards team. You will lead the strategy, design, and execution of our benefits portfolio across the Americas (US, Canada, and Latin America). Your mission is to ensure our programs are competitive, compliant, and culturally relevant across diverse markets while driving a unified regional vision. Reporting to the Global Head of Benefits, you will be based in Bellevue, WA or San Jose, CA, working a hybrid schedule (in‑office Tuesday through Thursday).
Responsibilities
Define the strategic roadmap
for benefits across the Americas, balancing harmonized regional standards with local market nuances to attract and retain top‑tier talent
Drive fiscal excellence
by leveraging AI tools and data analytics to monitor utilization, healthcare inflation, and pharmacy spend, providing the executive team with high‑impact recommendations
Lead regional governance and compliance , overseeing complex regulatory requirements including ERISA/ACA in the US, provincial requirements in Canada, and statutory mandates across LATAM
Manage executive‑level partnerships
with global brokers and local vendors to optimize plan performance and negotiate cost‑effective, high‑value renewals
Architect a holistic wellness and engagement strategy
that supports a high‑performance, collaborative culture, ensuring employees across the Americas feel supported through all life stages
Success Profile
You are customer‑obsessed.
You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real‑world problems.
You act like an owner.
Your passion for the mission fuels your bias for action and you operate with integrity because you genuinely care about the outcome.
You think at scale.
You connect your day‑to‑day work to the larger company mission and build solutions and processes that are built to last for a high‑growth organization.
You are data‑driven.
You use data and analytics to find the truth and guide informed decisions, replacing "I think" with "I know" to drive better outcomes.
You lead with integrity.
You do the right thing, even when it’s hard, and build trust by matching your words with consistent, transparent action.
Minimum Qualifications
12+ years of progressive experience in benefits management, with at least 5 years in a leadership capacity overseeing the Americas (AMS) region, including the US, Canada, and LATAM
Deep expertise in US self‑funded medical plans and 401(k) fiduciary governance, alongside a strong understanding of Canadian and Latin American benefit structures
Authoritative knowledge of regional legislation, including ERISA, HIPAA, ACA, and relevant labor laws in key LATAM markets
Proven track record of using data‑driven insights to influence C‑suite stakeholders and manage multi‑million dollar regional benefit budgets
Exceptional cross‑cultural leadership skills, with the ability to navigate complex global matrix organizations and lead through change
Preferred Qualifications
Experience scaling benefits infrastructure in a high‑growth, public technology company with a presence in the US and emerging LATAM markets
Experience with M&A integration across international borders within the Americas region
Proficiency in Workday
Base Pay Range $168,000 - $240,000 USD
Benefits Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
Time off plans for vacation and sick time
Parental leave options
Retirement options
In‑office perks, and more!
Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules.
Equal Employment Opportunity Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. xsgimln See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.