Job Posting
Job Description: Greeting customers and directing them to an available technician. Be able to work in a fast-paced environment. Very detail oriented. Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs. Answering customer questions about service outcomes and consulting with technicians when necessary. Informing customers about potential cost savings and warranty protections. Assisting customer with deciding to fix their car. Overseeing and managing the service centers scheduling and workflow. Informing customers of changes in service or when their vehicle is ready to be picked up.
Job Description: Greeting customers and directing them to an available technician. Be able to work in a fast-paced environment. Very detail oriented. Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs. Answering customer questions about service outcomes and consulting with technicians when necessary. Informing customers about potential cost savings and warranty protections. Assisting customer with deciding to fix their car. Overseeing and managing the service centers scheduling and workflow. Informing customers of changes in service or when their vehicle is ready to be picked up.