Director of Business and Community Engagement - Fort Worth, TX
Better Business Bureau Serving the Heart of Texas, Fort Worth, Texas, United States, 76102
Overview
BBB Heart of Texas is seeking a seasoned professional to serve as BBB’s senior market-facing leader in the Fort Worth region. This is a highly visible, director-level position requiring someone who can quickly establish credibility, high-level stakeholder relationships, and translate strategic connections into measurable organizational outcomes. About the position
As a
Director of Business & Community Engagement , you are responsible for driving strategic business development, revenue growth, and community partnerships. This role focuses on cultivating high-value relationships, generating qualified opportunities, and advancing accreditation, sponsorship, and long-term engagement objectives while strengthening BBB’s media visibility, credibility, and impact within the community. Essential Duties and Responsibilities
Business Development & Revenue Support:
Lead business development efforts in the Fort Worth market by identifying, cultivating, and advancing opportunities that support accreditation growth, sponsorships, and strategic initiatives. Business Development & Revenue Support:
Engage prospective businesses through relationship-based outreach, warm introductions, referrals, and community presence. Business Development & Revenue Support:
Conduct high-level value conversations with business leaders to communicate the benefits of BBB Accreditation and partnership. Business Development & Revenue Support:
Close select accreditation opportunities when appropriate and coordinate seamless handoff to Business Development Representatives. Business Development & Revenue Support:
Maintain a working pipeline of active opportunities aligned with organizational goals. Development & Partnerships:
Build and manage strategic relationships with chambers, economic development organizations, industry associations, nonprofits, and civic leaders. Development & Partnerships:
Identify sponsorships, partnerships, and collaborative programming opportunities that support revenue, visibility, and mission impact. Development & Partnerships:
Work closely with the Development team to surface prospects for sponsorships, events, and long-term partnerships. Development & Partnerships:
Represent BBB in high-level stakeholder conversations where credibility, trust, and relationship depth are critical. Community Engagement & Brand Leadership:
Serve as a senior BBB ambassador across the Fort Worth market through speaking engagements, networking events, business visits, and public appearances. Community Engagement & Brand Leadership:
Maintain a visible presence at community events, industry forums, and leadership gatherings. Community Engagement & Brand Leadership:
Support earned media efforts by identifying story opportunities, participating in interviews, and coordinating with the Communications team. Community Engagement & Brand Leadership:
Serve as an on-camera spokesperson for the organization when needed. Internal Collaboration & Reporting:
Provide consistent lead intelligence and market insights for Sales, Development, Communications, and Executive Leadership. Internal Collaboration & Reporting:
Submit weekly activity and Impact reports outlining meetings, pipeline movement, partnerships, and outcomes. Internal Collaboration & Reporting:
Collaborate cross-functionally to ensure alignment, transparency, and effective execution. Additional Duties:
Support regional events, initiatives, and leadership priorities as assigned. Additional Duties:
Assist with local investigations or business escalations as needed. Additional Duties:
Uphold BBB’s mission, values, and standards in all interactions. Additional Duties:
Commit to ongoing professional development and performance improvement. Knowledge, Skills, and Qualifications
Required Skills/Abilities: Proven ability to build relationships that lead to revenue, partnerships, or strong strategic outcomes. Strong business acumen and comfort navigating executive-level conversations. Excellent public speaking, presentation, and professional communication skills. Ability to influence outcomes without relying solely on transactional sales. Highly organized with the ability to manage a development pipeline and community calendar. Comfortable in representing the organization publicly, including on camera and at high-profile events. Education and Experience: Bachelor’s degree required in Business, Communications, Marketing, Public Relations, or related fields. Minimum of five years of experience in business development, partnerships, community engagement, or sales-adjacent leadership roles. Perks
Medical and additional benefit packages are available. Group rates for health, dental, and vision coverage for dependents. Tax-free Flex Spending Account/Health Savings Account 401(k) retirement plan with a 5% match and immediate vesting. Free Employee Assistance Programs 11 paid holidays and birthday holiday off! Location & EEO : Fort Worth Region only. We are an equal-opportunity employer that values diversity. We do not discriminate based on race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additional Information : BBB participates in E-Verify and will provide the federal government with your I-9 information to confirm you are authorized to work in the U.S.
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BBB Heart of Texas is seeking a seasoned professional to serve as BBB’s senior market-facing leader in the Fort Worth region. This is a highly visible, director-level position requiring someone who can quickly establish credibility, high-level stakeholder relationships, and translate strategic connections into measurable organizational outcomes. About the position
As a
Director of Business & Community Engagement , you are responsible for driving strategic business development, revenue growth, and community partnerships. This role focuses on cultivating high-value relationships, generating qualified opportunities, and advancing accreditation, sponsorship, and long-term engagement objectives while strengthening BBB’s media visibility, credibility, and impact within the community. Essential Duties and Responsibilities
Business Development & Revenue Support:
Lead business development efforts in the Fort Worth market by identifying, cultivating, and advancing opportunities that support accreditation growth, sponsorships, and strategic initiatives. Business Development & Revenue Support:
Engage prospective businesses through relationship-based outreach, warm introductions, referrals, and community presence. Business Development & Revenue Support:
Conduct high-level value conversations with business leaders to communicate the benefits of BBB Accreditation and partnership. Business Development & Revenue Support:
Close select accreditation opportunities when appropriate and coordinate seamless handoff to Business Development Representatives. Business Development & Revenue Support:
Maintain a working pipeline of active opportunities aligned with organizational goals. Development & Partnerships:
Build and manage strategic relationships with chambers, economic development organizations, industry associations, nonprofits, and civic leaders. Development & Partnerships:
Identify sponsorships, partnerships, and collaborative programming opportunities that support revenue, visibility, and mission impact. Development & Partnerships:
Work closely with the Development team to surface prospects for sponsorships, events, and long-term partnerships. Development & Partnerships:
Represent BBB in high-level stakeholder conversations where credibility, trust, and relationship depth are critical. Community Engagement & Brand Leadership:
Serve as a senior BBB ambassador across the Fort Worth market through speaking engagements, networking events, business visits, and public appearances. Community Engagement & Brand Leadership:
Maintain a visible presence at community events, industry forums, and leadership gatherings. Community Engagement & Brand Leadership:
Support earned media efforts by identifying story opportunities, participating in interviews, and coordinating with the Communications team. Community Engagement & Brand Leadership:
Serve as an on-camera spokesperson for the organization when needed. Internal Collaboration & Reporting:
Provide consistent lead intelligence and market insights for Sales, Development, Communications, and Executive Leadership. Internal Collaboration & Reporting:
Submit weekly activity and Impact reports outlining meetings, pipeline movement, partnerships, and outcomes. Internal Collaboration & Reporting:
Collaborate cross-functionally to ensure alignment, transparency, and effective execution. Additional Duties:
Support regional events, initiatives, and leadership priorities as assigned. Additional Duties:
Assist with local investigations or business escalations as needed. Additional Duties:
Uphold BBB’s mission, values, and standards in all interactions. Additional Duties:
Commit to ongoing professional development and performance improvement. Knowledge, Skills, and Qualifications
Required Skills/Abilities: Proven ability to build relationships that lead to revenue, partnerships, or strong strategic outcomes. Strong business acumen and comfort navigating executive-level conversations. Excellent public speaking, presentation, and professional communication skills. Ability to influence outcomes without relying solely on transactional sales. Highly organized with the ability to manage a development pipeline and community calendar. Comfortable in representing the organization publicly, including on camera and at high-profile events. Education and Experience: Bachelor’s degree required in Business, Communications, Marketing, Public Relations, or related fields. Minimum of five years of experience in business development, partnerships, community engagement, or sales-adjacent leadership roles. Perks
Medical and additional benefit packages are available. Group rates for health, dental, and vision coverage for dependents. Tax-free Flex Spending Account/Health Savings Account 401(k) retirement plan with a 5% match and immediate vesting. Free Employee Assistance Programs 11 paid holidays and birthday holiday off! Location & EEO : Fort Worth Region only. We are an equal-opportunity employer that values diversity. We do not discriminate based on race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additional Information : BBB participates in E-Verify and will provide the federal government with your I-9 information to confirm you are authorized to work in the U.S.
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