Job Description
We have a fantastic, growing client in
Concord, NH , looking for a skilled
Intake Specialist
to join their dynamic team. If you've worked in an office or customer service setting and are ready to take your career to the next level, this is the role for you! We're seeking someone with outstanding communication skills, sharp attention to detail, and the ability to thrive in a fast-paced environment.
Please apply today!!! POSITION DETAILS
Location:
Concord, NH (100% onsite)
Schedule:
8:00 AM - 5:00 PM (1-hour lunch)
Type:
Direct Hire / Permanent, Full-Time
Hourly Pay:
$22.00 - $24.00, depending on experience WHAT'S IN IT FOR YOU?
Competitive
Medical, Dental, and Vision Insurance . 401(k) with Match
to help support your long-term goals. Work in a supportive, collaborative environment where you can learn, grow, and make a real impact! YOUR ROLE
As the Personal Injury Intake Specialist, you will be the first point of contact for individuals seeking help after a personal injury incident. Your compassion, professionalism, and accuracy will help clients feel supported from the very first conversation.
You will: Handle a
high volume of calls and emails
from potential new clients. Conduct phone-and occasionally in-person-interviews to understand their story and gather essential details. Accurately document all client information in the firm's database. Assist potential clients with gathering and submitting required documentation. Sort, file, and maintain records according to established procedures (including closed filing). Collaborate with the Intake Specialist team to support inquiries from all practice areas. Assist legal assistants and paralegals as needed. Maintain strict client confidentiality at all times. WHO WE'RE LOOKING FOR 1-3 years of customer service or office-based phone experience , ideally managing high call volumes. Strong ability to prioritize and respond efficiently to calls/emails throughout the day. Excellent written and verbal communication skills. High attention to detail and strong proofreading abilities. Proficiency in Microsoft Office (Outlook, Word, Excel), Adobe, scanning, and maintaining electronic files. Bilingual English/Spanish is a
huge plus , but not required. A positive attitude, strong work ethic, and ability to work both independently and as part of a team.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -012026-413159
We have a fantastic, growing client in
Concord, NH , looking for a skilled
Intake Specialist
to join their dynamic team. If you've worked in an office or customer service setting and are ready to take your career to the next level, this is the role for you! We're seeking someone with outstanding communication skills, sharp attention to detail, and the ability to thrive in a fast-paced environment.
Please apply today!!! POSITION DETAILS
Location:
Concord, NH (100% onsite)
Schedule:
8:00 AM - 5:00 PM (1-hour lunch)
Type:
Direct Hire / Permanent, Full-Time
Hourly Pay:
$22.00 - $24.00, depending on experience WHAT'S IN IT FOR YOU?
Competitive
Medical, Dental, and Vision Insurance . 401(k) with Match
to help support your long-term goals. Work in a supportive, collaborative environment where you can learn, grow, and make a real impact! YOUR ROLE
As the Personal Injury Intake Specialist, you will be the first point of contact for individuals seeking help after a personal injury incident. Your compassion, professionalism, and accuracy will help clients feel supported from the very first conversation.
You will: Handle a
high volume of calls and emails
from potential new clients. Conduct phone-and occasionally in-person-interviews to understand their story and gather essential details. Accurately document all client information in the firm's database. Assist potential clients with gathering and submitting required documentation. Sort, file, and maintain records according to established procedures (including closed filing). Collaborate with the Intake Specialist team to support inquiries from all practice areas. Assist legal assistants and paralegals as needed. Maintain strict client confidentiality at all times. WHO WE'RE LOOKING FOR 1-3 years of customer service or office-based phone experience , ideally managing high call volumes. Strong ability to prioritize and respond efficiently to calls/emails throughout the day. Excellent written and verbal communication skills. High attention to detail and strong proofreading abilities. Proficiency in Microsoft Office (Outlook, Word, Excel), Adobe, scanning, and maintaining electronic files. Bilingual English/Spanish is a
huge plus , but not required. A positive attitude, strong work ethic, and ability to work both independently and as part of a team.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -012026-413159