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Customer Service Representative III

Pacer Group, La Mirada, California, us, 90637

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Job Title: Customer Service Representative III Location: La Mirada, CA, 90638 (Hybrid) Duration: 6 months (Possible Extensions) Schedule: Monday-Friday | 8:00 AM - 5:00 PM

Job Summary

The Utility Service Temporary Support role provides administrative and operational support to the Utility Services team in a fast-paced environment. This position plays a critical role in ensuring accurate scheduling, billing, documentation, and service coordination. The ideal candidate is highly detail-oriented, organized, and comfortable working with multiple systems while collaborating closely with internal teams.

Key Responsibilities Create, review, and process

Bills of Lading (BOLs)

accurately and within required timelines Generate customer invoices and ensure billing accuracy Enter and maintain

load schedules

in internal scheduling calendars Create and process

requisitions in SAP

and other internal systems Open and manage

Service Work Orders (SVOs)

and dispatch work orders using

Microsoft Dynamics Review documentation for completeness, accuracy, and compliance Maintain organized records and assist with operational coordination Provide general administrative and service-related support to the team Required Qualifications

High school diploma or equivalent Strong attention to detail and accuracy Solid math and billing calculation skills Experience with

data entry, scheduling, invoicing, or dispatch support Basic computer proficiency with the ability to learn internal systems Strong organizational and time-management skills Ability to work effectively in a team-oriented environment Preferred Qualifications

Experience with

SAP Experience with

Microsoft Dynamics Background in

utilities, logistics, operations, dispatch, or service coordination Prior administrative or operations support experience in a fast-paced environment Work Environment

Hybrid work schedule 3 Days office 2 days remote Fast-paced utility services setting Temporary assignment supporting operational and administrative functions