Remote Virtual Agent - Sales & Member Support
Hours: M-F Days
Wage: $14.25
Benefits available after 60 Days for full-time employees
About AnswerNet
AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.
Position Summary
We are seeking a professional and detail-oriented Remote Virtual Agent to support customer service operations for a wellness-focused organization. This role is responsible for managing inbound customer interactions, processing service requests, and coordinating scheduled appointments. The position requires the ability to operate in a high-learning, fast-paced environment while maintaining accuracy and professionalism.
Job Duties / Responsibilities / Essential Functions: Handle inbound customer service calls in a professional manner Respond to general inquiries and resolve service-related requests Process customer transactions accurately and in a timely manner Schedule appointments and follow-up communications Document all customer interactions in internal systems Utilize multiple software platforms throughout the workday Comply with company policies, procedures, and quality standards
Qualifications • Previous sales, call center, or customer-facing experience preferred • Ability to confidently discuss pricing and close sales • Strong communication, negotiation, and relationship-building skills • Highly organized and goal-oriented • Ability to learn, retain, and apply detailed information • Reliable internet connection and designated home workspace • Authorized to work in the United States
Training • Paid two-week training program (required) • Ongoing coaching, performance monitoring, and feedback
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About AnswerNet
AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.
Position Summary
We are seeking a professional and detail-oriented Remote Virtual Agent to support customer service operations for a wellness-focused organization. This role is responsible for managing inbound customer interactions, processing service requests, and coordinating scheduled appointments. The position requires the ability to operate in a high-learning, fast-paced environment while maintaining accuracy and professionalism.
Job Duties / Responsibilities / Essential Functions: Handle inbound customer service calls in a professional manner Respond to general inquiries and resolve service-related requests Process customer transactions accurately and in a timely manner Schedule appointments and follow-up communications Document all customer interactions in internal systems Utilize multiple software platforms throughout the workday Comply with company policies, procedures, and quality standards
Qualifications • Previous sales, call center, or customer-facing experience preferred • Ability to confidently discuss pricing and close sales • Strong communication, negotiation, and relationship-building skills • Highly organized and goal-oriented • Ability to learn, retain, and apply detailed information • Reliable internet connection and designated home workspace • Authorized to work in the United States
Training • Paid two-week training program (required) • Ongoing coaching, performance monitoring, and feedback
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.