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ENTRY Phlebotomist I

Integrated Resources, High Point, North Carolina, us, 27264

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Job Title:

ENTRY Phlebotomist I Job Location:

High Point, NC Job Duration:

4-5 Months (possibility of extension) Shift:

Monday - Friday 7:30 AM - 4:30 PM

Job Title: Patient Services Representative I (Entry Level)

Position Overview

The Patient Services Representative I (PSR I) is the first point of contact for patients and represents the company's commitment to exceptional care. This entry-level role focuses on greeting patients, assisting with check-ins, maintaining a professional lobby environment, and supporting phlebotomy duties as needed. The PSR I will be trained in phlebotomy and expected to grow into specimen collection and processing responsibilities.

Key Responsibilities Greet patients with compassion and professionalism Assist patients with check-in using a self-service kiosk or handheld tablet Maintain a clean, safe, and welcoming lobby environment Answer patient questions and address concerns with empathy Support phlebotomy staff during breaks or downtime Learn phlebotomy skills and perform clinical and forensic specimen collection once trained Maintain accurate documentation and patient records Follow established procedures and safety standards Demonstrate excellent customer service and confidentiality Requirements

Education:

High school diploma or equivalent (required) Phlebotomy certificate required. Experience:

1-2 years of client-facing customer service experience (required) Examples: retail, home health aide, customer service roles

Keyboard/data entry experience (required) Phlebotomy experience is

not required Skills & Abilities:

Strong customer service skills and professional demeanor Ability to handle patients with care and compassion Willingness to learn phlebotomy and perform specimen collection Reliable transportation and punctuality Ability to work full scheduled shifts without frequent tardiness or absenteeism