Position Details
Position Information
Recruitment/Posting Title
CONFLICT MANAGEMENT SPECIALIST
Job Category Staff & Executive - Administrative & Support
Department Employee Partners for Conflict
Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list.
Rutgers' commitment to its employees
includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
University Human Resources (UHR) supports the Rutgers mission as an institution of prominence, preeminent in research, teaching, service, and clinical care. We strive to provide the highest level of customer service in delivering a comprehensive network of programs, services, and expertise to attract, retain, and develop diverse and highly skilled top talent.
Posting Summary Rutgers, The State University of New Jersey is seeking a Conflict Management Specialist for Employee Partners of Conflict Transformation (EmPact) within the Office of Workplace Culture. Among the key duties of the position are the following: Cross-Campus Collaboration Represents EmPaCT as a key contributor and thought leader across several institutional initiatives and governance groups. Assists in ensuring that EmPaCT's services are integrated into broader campus strategies for inclusive excellence and workforce resilience. Program Implementation
Provides a respectful and safe place for employees to discuss issues and concerns while creating and maintaining a positive workplace culture. Provides quick, effective, and responsive conflict management through varied techniques, including but not limited to mediation, facilitated conversations, and informal dispute resolution. Coaches supervisors on correcting inappropriate conduct and provides guidance on having difficult conversations. Explains relevant University policies and processes, and makes referrals to appropriate offices. Triages casework, identifies potential solutions to address different case types, and acts appropriately using guidelines and Policies. Contributes to the development and continuous improvement of EmPaCT's core services and resources, including standard workshops such as
Non-Violent Communication
and
Difficult Conversations , which are available to all faculty and staff.
Data-Driven Innovation & Operational Excellence
Works in EmPaCT's case management operations, including the development and utilization of the OneSource system to monitor case trends, assess organizational needs, and evaluate program effectiveness. Leverages data and stakeholder feedback to identify patterns, generate insights, and inform strategic planning and resource allocation.
Project Leadership & Institutional Impact
Contributes to high-impact institutional initiatives and special projects aligned with the University's strategic goals for talent development, community well-being, and organizational effectiveness. Demonstrates agility in responding to emerging needs and provides leadership on mission-critical efforts to strengthen employee engagement and trust across the institution.
FLSA Exempt
Grade 06
Salary Details
Minimum Salary 82166.000
Mid Range Salary 104002.000
Maximum Salary 125837.000
Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status Full Time
Working Hours
Standard Hours 37.50
Daily Work Shift
Work Arrangement This position may be eligible for a hybrid work arrangement.
Union Description Administrators Confidential
Payroll Designation PeopleSoft
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications Minimum Education and Experience
Bachelor's degree or an equivalent combination of education and/or experience. A minimum of 5 years' experience in conflict management/mediation. Certifications/Licenses
Required Knowledge, Skills, and Abilities
Strong HR background with experience in mediation/conflict management. Demonstrated solid judgment and experience assessing risk. Proficiency in Microsoft Office.
Preferred Qualifications
6 years' experience in conflict management/mediation. Undergraduate and/or graduate certificates in conflict resolution, dispute resolution, arbitration, mediation, or related fields strongly preferred. Experience in higher education.
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
Posting Details Posting Number 26ST0144
Posting Open Date 01/27/2026
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Douglass (RU-New Brunswick)
City New Brunswick
State NJ
Location Details
Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Job Category Staff & Executive - Administrative & Support
Department Employee Partners for Conflict
Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list.
Rutgers' commitment to its employees
includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
University Human Resources (UHR) supports the Rutgers mission as an institution of prominence, preeminent in research, teaching, service, and clinical care. We strive to provide the highest level of customer service in delivering a comprehensive network of programs, services, and expertise to attract, retain, and develop diverse and highly skilled top talent.
Posting Summary Rutgers, The State University of New Jersey is seeking a Conflict Management Specialist for Employee Partners of Conflict Transformation (EmPact) within the Office of Workplace Culture. Among the key duties of the position are the following: Cross-Campus Collaboration Represents EmPaCT as a key contributor and thought leader across several institutional initiatives and governance groups. Assists in ensuring that EmPaCT's services are integrated into broader campus strategies for inclusive excellence and workforce resilience. Program Implementation
Provides a respectful and safe place for employees to discuss issues and concerns while creating and maintaining a positive workplace culture. Provides quick, effective, and responsive conflict management through varied techniques, including but not limited to mediation, facilitated conversations, and informal dispute resolution. Coaches supervisors on correcting inappropriate conduct and provides guidance on having difficult conversations. Explains relevant University policies and processes, and makes referrals to appropriate offices. Triages casework, identifies potential solutions to address different case types, and acts appropriately using guidelines and Policies. Contributes to the development and continuous improvement of EmPaCT's core services and resources, including standard workshops such as
Non-Violent Communication
and
Difficult Conversations , which are available to all faculty and staff.
Data-Driven Innovation & Operational Excellence
Works in EmPaCT's case management operations, including the development and utilization of the OneSource system to monitor case trends, assess organizational needs, and evaluate program effectiveness. Leverages data and stakeholder feedback to identify patterns, generate insights, and inform strategic planning and resource allocation.
Project Leadership & Institutional Impact
Contributes to high-impact institutional initiatives and special projects aligned with the University's strategic goals for talent development, community well-being, and organizational effectiveness. Demonstrates agility in responding to emerging needs and provides leadership on mission-critical efforts to strengthen employee engagement and trust across the institution.
FLSA Exempt
Grade 06
Salary Details
Minimum Salary 82166.000
Mid Range Salary 104002.000
Maximum Salary 125837.000
Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status Full Time
Working Hours
Standard Hours 37.50
Daily Work Shift
Work Arrangement This position may be eligible for a hybrid work arrangement.
Union Description Administrators Confidential
Payroll Designation PeopleSoft
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications Minimum Education and Experience
Bachelor's degree or an equivalent combination of education and/or experience. A minimum of 5 years' experience in conflict management/mediation. Certifications/Licenses
Required Knowledge, Skills, and Abilities
Strong HR background with experience in mediation/conflict management. Demonstrated solid judgment and experience assessing risk. Proficiency in Microsoft Office.
Preferred Qualifications
6 years' experience in conflict management/mediation. Undergraduate and/or graduate certificates in conflict resolution, dispute resolution, arbitration, mediation, or related fields strongly preferred. Experience in higher education.
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
Posting Details Posting Number 26ST0144
Posting Open Date 01/27/2026
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Douglass (RU-New Brunswick)
City New Brunswick
State NJ
Location Details
Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement